Reviews of Hôtel Albert Elisabeth Gare SNCF 2 stars
37, Av Albert Elisabeth, 63000 Clermont-Ferrand, France
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewVery friendly staff, not too far from the center
Not a nice neighborhood, the room was very small, with old carpets and curtains that looked quite dirty, the bathroom in urgent need of an update or at least the piping needs unblocking, the parking is difficult to access, breakfast was also underwhelming
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewAccommodation was in a walking distance from the train station. Beds were really comfortable. Staff was nice. Good value for money. Great for a one night stay.
I would suggest having two seatings in a double room. The area around the hotel is not very welcoming, by which I mean the people who hang around there, but as I mentioned, it's a good place for a one night stay.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe friendly and helpful staff and cleanliness.
We got lost in the dark .
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in May 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewThis hotel, although not luxurious, is clearly run well and with attention for detail. The bed is comfortable, the bathroom clean and in good order, the breakfast is in French style but there's enough to fill you. Airconditioning with a controller that's easy to understand and works. Nearly-24h reception (the only exception is for a few hours on Sunday afternoon), several launderettes nearby. All you need for one or a few nights. I was here for the second time and will book again.
No actual soap tray in the shower, but the top of the liquid soap container is flat and did the work.
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewEVERYTHING WAS VERY GOOD ABOUT THIS HOTEL, THE LOCATION WAS PERFECT, NOT TOO FAR FROM AIRPORT AND THE TRAIN STATION IS A SHORT WALK AWAY. IT IS CLOSE TO RESTAURANTS. PERFECT FOR BOTH MY ENTRANCE AND DEPARTURE OVERNIGHT STAYS.
THERE IS NOTHING I WOULD CHANGE,
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewTHE LOCATION WAS PERFECT SINCE I WAS TAKING A TRAIN THE NEXT DAY, A SHORT WALK TO THE TRAIN STATION AND A 20 MINUTE TAXI RIDE FROM THE AIRPORT. ALL OF THE STAFF WERE HELPFUL AND FRIENDLY AND SPOKE ENGLISH WHICH WAS GREAT SINCE MY FRENCH IS POOR. THERE ARE RESTAURANTS WITHIN WALKING DISTANCE. THIS IS MY CHOSEN PLACE TO STAY WHENEVR I FLY INTO CLERMONT FERRAND.
I CAN'T THINK OF A THING.
Hello, Thank you so much for your kind review! We’re glad to hear that our location was perfect for your needs and that our team was able to offer you a warm welcome, even in English. It’s always a pleasure to know that our guests feel comfortable. We look forward to welcoming you again on your future travels, whether it’s for your train or flight. See you soon ! The team Albert Élisabeth
Hello, Thank you so much for your kind review! We’re glad to hear that our location was perfect for your needs and that our team was able to offer you a warm welcome, even in English. It’s always a pleasure to know that our guests feel comf… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewAll of the counter staff were exceptionally friendly and helpful.
Nothing
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewGreat location and value, situated between the SNCF station and centre of town. Friendly staff. Excellent monsoon shower.
A bit noisy. Bathroom rather small.
Hello, Thank you for your feedback! We are delighted that the location, value for money, and our staff met your expectations. We take your comments regarding noise and the size of the bathroom into account to improve our guests' comfort. We hope to have the pleasure of welcoming you again to our establishment. The Albert Elisabeth team
Hello, Thank you for your feedback! We are delighted that the location, value for money, and our staff met your expectations. We take your comments regarding noise and the size of the bathroom into account to improve our guests' comfor… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewGood location, nice staff
Mattress could use a renovation
Hello, Thank you for your comment! We are glad that the location and our staff met your expectations. We take note of your remark regarding the mattresses and will look into it to improve our guests' comfort. We hope to welcome you again! The Albert Élisabeth team
Hello, Thank you for your comment! We are glad that the location and our staff met your expectations. We take note of your remark regarding the mattresses and will look into it to improve our guests' comfort. We hope to welcome you ag… Show more
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewLocal to train and bus station
Very tired property