41 Avenue de la République, 63100 Clermont-Ferrand, France
#12 of 41 hotels in Clermont-Ferrand
Guests' ChoiceBased on 276 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.1
Facilities
8.5
Staff
8.9
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 25 August 2025
Ming
ChinaGood vibe. Nice spa and quite nice restaurant for dinner
Stayed in August 2025
Reviewed: 20 August 2025
David
FranceThe junior suite was not as expected, we hoped for a better separation between beds so it was expensive for the value.
The place design is very nice, the staff very welcoming and the breakfast is worth the money. Spa is also great, nice colors and warmed staff.
Stayed in June 2025
Reviewed: 20 August 2025
Richard
MalaysiaIt's a little further out of town than Id like but not too bad.
The staff were brilliant. Really helpful and polite. Parking was easy and was offered a free drink at the bar and also free mini bar. Just water and other soft drinks though. A worked a charm in the heat.
Stayed in August 2025
Reviewed: 20 August 2025
Krissy
FranceSmart clean After a fall the staff were marvelous
Stayed in August 2025
Reviewed: 14 August 2025
Faustine
FranceI don't know how works the SPA but my key card didn't allow me the access to the SPA, I assume you have to pay extra to get there (such as a massage), not sure? The coffee machine was broken also. I don't feel confortable reaching out to the Staff since I expect everything is supposed to work fine already.
My room was nice, cosy and clean. Shower gel, tissues and some other attention. I've been advised to park somewhere around for free so that's great, I saved 12 euros :). Overall, It was good for one night.
Stayed in August 2025
Reviewed: 6 August 2025
Ralph
SwitzerlandThe walls were thin and we heard some neighbours.
SPA (but extra to pay) , the fitness, the breakfast. Great location for a stay over.
Stayed in July 2025
Reviewed: 4 August 2025
Bert
BelgiumGreat breakfast, clean and good size rooms, private parking at a fair price.
Stayed in July 2025
Reviewed: 25 July 2025
Danny
NetherlandsNix
Alles in orde
Stayed in July 2025
Reviewed: 20 July 2025
Bastian
SwitzerlandCharger for electric cars. Underground parking. Nice breakfast. Clean rooms
Stayed in July 2025
Reviewed: 9 July 2025
Mauricio
Netherlandsn/a
The staff was very helpful and friendly !
Stayed in June 2025
Reviewed: 3 July 2025
Colin
United KingdomMeal ruined by numerous flies ( large and small) in drinks and on food. Impossible to relax and enjoy a glass of wine given the determination of the flies to have a share. To the hotels credit no charge was made for the meal/drinks, but i would rather have paid and had an enjoyable meal experience.
Excellent staff aiding an early check in. Very comfortable room, and nicely designed bar/restaurant area.
Stayed in July 2025
Reviewed: 17 May 2025
David
United StatesThere is a significant problem with this hotel. Even though they offer expensive paid parking there is nowhere to park at the hotel when you arrive to check in and unload. You have to hope there is an open spot nearby at the curb. And since you don't know that when you arrive the first time you may end up going around a long busy confusing loop of one way streets to come back around to take any street parking spot within a block or two before you get back to the hotel. They have blocked off a small parking lot at the hotel which could work for temporary check-in parking. This can be very frustrating. Especially if you have driven any distance to get there and are tired.
This is the second Aiden Hotel near a train station I stayed at on this trip. They each were unique, trying to meet the needs of train travelers, working professionals, and other guests. This one tried to put everything in the lobby. A co-working area. The restaurant demarcated by a rope. Staff eating area. Breakfast area. It is unusual but it seemed to work. Partly because their staff has been trained well and are professional and efficient. And they have been taught to smile. They make everything more pleasant. It is about a ten minute walk to the train station. But the sidewalks are rough and patched asphalt which is challenging for rolling luggage. The breakfast was very good. The dinner in the lobby restaurant seating area was also very good. There is a bar in the lobby area also and again it was well run. They are able to meet the needs of the older train travelers who show up at 6:31 for breakfast and the remote workers who meet for hours at the long table in the lobby to "work".
Stayed in May 2025
Reviewed: 3 May 2025
Chris
FranceQuality of food in restaurant which was also poor value for money. For example, menu said a supreme de poulet, but only served 2 small slices. And in morning don't even know how to cook bacon.
Staff Location Price of room
Stayed in April 2025
Reviewed: 7 January 2025
Vinicius
SwitzerlandRestaurant: chaotic service, poorly prepared food, expensive
DV Charger
Stayed in January 2025
Reviewed: 7 January 2025
Chloe
United KingdomThe room service/evening food menu is very limited. There was a lack of toiletries already in the room.
The hotel is beautiful, clean and convenient for the purpose of our stay. The underground parking was just as well. The Spa looked amazing, on our next stay I hope to get a chance to use it.
Stayed in January 2025
Reviewed: 24 December 2024
Vedran
SpainExtra charge of 15€ for parking
Very cosy beds.
Stayed in December 2024
Reviewed: 21 December 2024
Mariana
ArgentinaIt has everything in the same place
Stayed in December 2024
Reviewed: 11 December 2024
Jane
United KingdomSmall room
Great shower
Stayed in December 2024
Reviewed: 24 November 2024
Jean-pierre
South AfricaRoom was very small, could not walk past the bed without nearly knocking the tv off the wall. Was windy and leaves built up but the stairs at the entrance until you couldn't see the stairs and nobody cleared so almost fell.
Food was good and staff were friendly and helpful
Stayed in November 2024
Reviewed: 7 November 2024
Andrew
United KingdomBreakfast was a disaster. We came down at 9:30. No coffee available. No glasses for juice. Staff had to be asked to arrange for the above items. Couldn’t boil an egg as not enough water in the egg cooker. Cooked food that was still available was all dried up. Staff really didn’t care. It was a shame as all good t at hotel until this point
Evening meal was fantastic. Great location for travelling with dogs
Stayed in November 2024
Reviewed: 25 October 2024
Jeffrey
United KingdomA little expensive when taking into account the cost of car parking, breakfast and evening meal.
Good parking, friendly staff, decent room.
Stayed in October 2024
Reviewed: 16 October 2024
Benjamin
IsraelNot much to do around, quite a walk to old city and cathedral
Modern big rooms Comfy showers Great staff
Stayed in October 2024
Reviewed: 8 September 2024
Philippa
United KingdomWaiting staff a bit stressed.
Very helpful staff on reception. Having a car park available.
Stayed in September 2024
Reviewed: 25 August 2024
Nichola
United KingdomLovely rooms, very comfortable. Staff were very helpful. Food in the restaurant for dinner was delicious.
Stayed in August 2024
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