Reviews of Hotel Les Remparts 3 stars
4, Rue Flieh., 68240 Kaysersberg, France
#3 of 5 hotels in Kaysersberg
Guests' ChoiceReview score
Based on 78 hotel reviews
8.5Score breakdown
-
Cleanliness
9.0
-
Comfort
8.9
-
Location
9.5
-
Facilities
8.3
-
Staff
9.3
-
Value for money
8.6
-
Free WiFi
8.2
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 17 July 2025
Ruth
United Kingdom19 reviews1 helpful vote10“Fantastic place stop on the way to Switzerland.”- • Leisure trip
- • Couple
- • Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
Always comfortable and friendly
Stayed in July 2025
-
Reviewed: 10 July 2025
Alisan
United Kingdom17 reviews2 helpful votes8.0“A comfortable place to stay in a very pretty town”- • Leisure trip
- • Couple
- • Room with Balcony
- • Stayed 1 night
No A/C in the room
A very comfortable and large room with a lovely view of the surrounding hills. Good location with easy and free parking (sadly no shade). The only missing thing was A/C in the room as it was unbearably hot while we stayed there. We had to sleep with the balcony door open but mercifully the hotel is in a quiet area, so we did not have much noise from outside. The town itself is absolutely stunning! The middle aged lady who checked us in was not the most welcoming but the young lady who checked us out was delightful.
Stayed in June 2025
-
Reviewed: 5 July 2025
Malin
Sweden3 reviews9.0“Nice hotel”- • Leisure trip
- • Couple
- • Room without Balcony
- • Stayed 1 night
Calm and pleasant hotel with fantastically helpful staff. Convenient private parking. Very close to the city center. Good breakfast.
Stayed in June 2025
-
Reviewed: 2 July 2025
Graham
United Kingdom27 reviews2 helpful votes9.0Superb- • Leisure trip
- • People with friends
- • Room without Balcony
- • Stayed 1 night
- • Submitted via mobile
WiFi was not good at all...
Location, free parking, great town a minutes walk away
Stayed in June 2025
-
Reviewed: 23 June 2025
Jodah
United Kingdom16 reviews8.0“Would use it again”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
It's absolutely horrible to find. The place is massive but sat navs don't understand the one way system. Do your homework with map before you get here. Also, not sure if it was a one off or town policy, but just as the bars closed, every, EVERY street light was turned off.. This made getting back to the hotel quite difficult.
Very efficient check in process. Clean rooms. Fabulous location.
Stayed in June 2025
-
Reviewed: 4 May 2025
Yavuz
Belgium5 reviews10“Kids wanted to stay there again.”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
The room was very clean, spacious, and comfortable. Beds were very neat. There were extra pillows and sheets. A parking lot was provided for free. There was an elevator for the luggages.
Stayed in May 2025
-
Reviewed: 4 May 2025
Alessandro
Italy12 reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
the carpet of the floor and the separate wc room. The toilet unfortunately smelled. A bit old-fashioned room.
the location and the parking facilieties. Beds were confy.
Stayed in April 2025
-
Reviewed: 28 April 2025
Tatiana
Germany13 reviews9.0Superb- • Leisure trip
- • Couple
- • Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
Quiet, almost secluded site, yet very close to everything. Spacious balcony facing a green hill. Clean and comfortable room
Stayed in April 2025
-
Reviewed: 3 January 2025
Yildiray
Turkey23 reviews5 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Room without Balcony
- • Stayed 4 nights
- • Submitted via mobile
A bit too pricy. I’d at least expect an included breakfast for the price. (But note that we’ve stayed Christmas time and new year’s eve.) Still i’d rather stay in another village for the price since Kaysersberg is somewhat remote. The only public transport option is Colmar if you want to see the other towns and villages.
Good location, nice family hotel. Clean and tidy. Owner ladies are very kind and helpful.
Stayed in January 2025
-
Reviewed: 1 January 2025
Emre
Switzerland12 reviews1 helpful vote9.0“It was a nice stay, thanks for your hospitality”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast could be better.
Location, supportive staff, clean rooms
Stayed in December 2024
-
Reviewed: 30 December 2024
Lindsay
United States45 reviews1 helpful vote10“Great stay”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
NA
I had booked two rooms the day before and when we arrived there was only one room available. The staff assured us they would find another room for our party and they did. They were so kind about the situation and were able to resolve it while we explored the town. It all worked out. The hotel is super close to downtown but just far enough that you have parking and it’s really quiet. The hotel was very comfortable, clean and the breakfast was really good.
Stayed in December 2024
-
Reviewed: 27 October 2024
Oleksandr
Ukraine20 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
French breakfast
Everything but breakfast
Stayed in October 2024
-
Reviewed: 12 September 2024
Leslie
United Kingdom46 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Room without Balcony
- • Stayed 3 nights
- • Submitted via mobile
No electric kettle to make a drink
Able to get world news on TV. Cool box in room
Stayed in September 2024
-
Reviewed: 9 July 2024
Marijke
Belgium50 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
The furniture could do with a refresh
Location is superb, friendly staff, good breakfast
Stayed in July 2024
-
Reviewed: 1 July 2024
Francoise
Australia7 reviews9.0“Very satisfied.”- • Leisure trip
- • Couple
- • Room without Balcony
- • Stayed 2 nights
Everything was excellent.
Stayed in June 2024
-
Reviewed: 29 June 2024
James
United States8 reviews1 helpful vote10“Great visit. Would definitely return !”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Comfortable modern rooms. Nice breakfast. Great location.
Stayed in June 2024
-
Reviewed: 20 May 2024
Radu19
Germany84 reviews13 helpful votes9.0“Lovely hotel in Kaysersberg”- • Leisure trip
- • Family with young children
- • Room without Balcony
- • Stayed 2 nights
The parking was a bit difficult - places were very crammed and some drivers were occupying 2 places...
This is a lovely hotel just outside the historical area of Kaysersberg. It is next to the forest and one can get to the center in under 5 minutes. The staff was super welcoming and was always asking if we need anything else. The rooms were great, breakfast - classical french breakfast.
Stayed in May 2024
-
Reviewed: 27 December 2023
Utkarshjain
Netherlands39 reviews5 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Room with Balcony
- • Stayed 2 nights
They can add a electric kettle for hot water, we had to go down to reception every time we needed it. But the staff was very helpful every time
Staff was helpful and rooms were big and had everything we need
Stayed in December 2023
-
Reviewed: 19 October 2023
Judith
United Kingdom28 reviews1 helpful vote9.0“Our fourth visit over 20 years - would still recommend it”- • Leisure trip
- • Couple
- • Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
Needed a shower curtain - bathroom got very wet. More comfortable pillows please.
The owners/staff were so friendly and helpful including recommending park and tram for our visit to Strasbourg. Excellent breakfast. No extra cost for the car parking.
Stayed in October 2023
-
Reviewed: 15 October 2023
Y
United Kingdom1 review10“Cozy, comfortable and well treated stay!”- • Business trip
- • Solo traveller
- • Room without Balcony
- • Stayed 2 nights
Internet connection was bad. I could not get any wifi on the mobile phone.
Kind & considerate staff, the room was modern and spotlessly clean, nice breakfast with good quality yoghurts and a variety of cheeses & breads/croissants, the mountain view from the room & the dining area was beautiful, I'd definitely recommend!
Stayed in October 2023
-
Reviewed: 24 July 2023
Sven
Denmark38 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Room without Balcony
- • Stayed 2 nights
All quite good, but A/C would have been nice
Stayed in July 2023
-
Reviewed: 23 July 2023
Hannah
United Kingdom17 reviews8.0Very good- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Location, friendly and helpful reception and managers, parking directly outside our room, comfy sofa bed
Stayed in July 2023
-
Reviewed: 11 July 2023
Steve
United Kingdom45 reviews3 helpful votes8.0“Convenient and comfortable for exploring Kaysersberg and the area.”- • Leisure trip
- • Couple
- • Room without Balcony
- • Stayed 3 nights
- • Submitted via mobile
Portion controlled breakfast. Squeaky entrance door. No fan in room.
Location, close to town yet peaceful. Parking good.
Stayed in July 2023
-
Reviewed: 27 June 2023
Milan
Czech Republic43 reviews12 helpful votes9.0“A great hotel near the center of the town with very nice and helpful staff”- • Business trip
- • Group
- • Room with Balcony
- • Stayed 1 night
no air conditioning
A great hotel near the center of the town, yet it was completely peaceful. Quiet rooms. I appreciate the possibility of parking in front of the hotel. Very nice and helpful staff.
Stayed in June 2023
Guests also reviewed these properties:
-
Imperhotel by UmbralFátima, Portugal
-
Homewood Suites by Hilton Denver Tech CenterEnglewood, USA
-
USA Inns of AmericaDoniphan, USA
-
285 Vatican LodgeRome, Italy
-
Villa ClementinaEs Pujols, Spain
-
Windsor Palms Resort in Orlando/ Kissimmee near DisneyKissimmee, USA
-
Mike's Dauin Dive ResortDauin, Philippines
-
Home stay Rainbow Micky HouseBangkok, Thailand
