“Having messaged the hotel via the booking.com system about food, I was very disappointed. I was assured (you can see the email yourself on the booking . Com system) that I would have evening meals for my stay. On arrival, I was told that I couldn’t get get food until 8:15pm on my first day and that the restaurant would be closed on Saturday and Sunday. Having made no dinner plans because of their email, I was left to eat a microwaved bit of chicken and pasta on arrival day (that the man on reception kindly put together for me), and not having any meals arranged for the rest of the trip. Very disappointing. Otherwise, the hotel was satisfactory in terms of location, cleanliness and comfort.”
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
