Reasonable. Location was excellent. Nice quiet and peaceful. The floating bure was comfortable.

Stayed in August 2025

No bins

Loved the water and the rainforest How it is spilt across two parts The spa area is spectacular

Stayed in May 2025

Positive: great location, beautiful grounds, great infinity pool. Foot at the pool was great Negatives: the concierge was way too concerned with making sure we understood that we would only have free wifi for 4 people and would have to pay additional to have wifi for the other two in our group. We booked a 3 bedroom villa for six people, paid a good price and was offended by the ‘money grab’.

Stayed in March 2025

Apart from the room everything else was ok

First night the room had major toilet leakage very unhealthy. Nest night our room was changed but no compensation given in return at least the management could have given a very stay for one night or free dinner to make it up

Stayed in March 2025

Widespread, the villas were too simple, lacked a touch of warmth and welcome. Staff mediocre as everywhere in Fiji, but this staff especially arrogant. Also security wise, the water villas and other superior villas are on the other side of the Main Street (cross island street)- in the evening it is not illuminated. The tiles on the floor of the villa compound are not anti slippery- they are made for walls but definitely not flooring.

The villas with private pool are really nice, simple but very well structured

Stayed in October 2024

Amazing views, staff are lovely

Stayed in July 2024

I was sold on the pictures shown of the Mountain Top Villa and the activities to do in this resort. As soon as I have arrived, my villa was full of flying bugs, and the pool had lots of floating dead insects! Half of the activities were what I expected to be to experience from a Fiji paradise and the other half were like a huge disappointment that it shocked me that this is a 4 star resort! Wifi services were terrible and required a daily call for the the IT staff to come to fix the wifi at the villa, and only worked smoothly in the last day of my whole stay in that villa. Calling the reception was even bad as the sound over the phone was so hard to hear and low! No automatic safety lights by the pool at night, so it's easy to fall into the gap by the pool or fall over the low rails next to the small stairs by the pool that could lead to falling to your death or at least severely injured since it's a huge drop from up there. Also there's no privacy in the lower floor bathroom in the other side of the villa and if the cleaning staff were there during that time, they can clearly see me from the window! I'm extremely surprised that is this their best villa from what I was told! It clearly feels not updated to today's standards! The breakfast was OK I guess, but didn't have enough options even with the menu! The trip to the beach was a disaster and didn't look good at all! One last thing, 1 of my friends had to stay 1 extra day because her flight was in the next day, and I did tell them to take care of my friend since she only speaks Romanian. What they did is made her leave early by 2 hours saying they don't have any other transportation available to take her to the airport and when she was there waiting at the airport she saw another of their transports arriving much later and before her flight! She could have stayed more time at the resort if they didn't make her leave early!

Thanks to the genuine best efforts from staff members like Sam, Andrew and Immanuel, they made the stay and activities there a little better than what could have been the worst stay at a 4 stars spot I have ever been to! And thanks for letting my friend stay at the same Marina villa we booked for our last night, instead of moving a 2nd time to a 3rd lesser villa.

Stayed in June 2024

The buffet lovo dinner was overrated and overly priced. I payed $120 per person and couldn’t have seconds because you ran out of food. I stayed in the Bure. The staff quarters was right behind us and the staff was super noisy in the mornings around 7am. There was a hornet nest on the ceiling of the bure we stayed in which terrorized my children the entire time.

Breakfast was good. Island and location is beautiful. Staff was super friendly and attentive.

Stayed in June 2024

The check in experience was great but check out experience needs more attention.

The room and location were lovely. The Forest Spa is in a beautiful location. We were not very impressed with the selection available for continental breakfast. The buffet did not have a great flow - you had to search for items. There was a sense of urgency from staff to pack up, close restaurant and bars.

Stayed in March 2024

Servicing rooms can be better. We didn’t have room amenities replaced and as there are no phones in room, we had to walk all the way back to get room replenished at night. A lot of mosquitoes which made it uncomfortable.

Beautiful location and amazing food at sand bar. Diving superb.

Stayed in December 2023

The generator kept going out and then finally quit. No air-conditioning or power in my bure for the last two days of my trip.

Breakfast was great and the grounds beautiful.

Stayed in October 2023

the gekkos in the room, the power loss for 3 days was not good at all

having breakfast included was great and i really liked the breakfasts

Stayed in November 2023

A few things were a little run down, like the cushions on the loungers

The staff are amazing, so welcoming and helpful

Stayed in November 2023

Food was a bit hit and miss, having to pre-order each morning for the day was a little odd but ok - but they need a better system as twice the order was either forgotten completely or simply mucked-up. Most meals were good, but two were absolutely awful - dry overcooked whole fish and inedible pasta. A shame really as the other meals were great

Great location, amazing view from our room Nice having three restaurants to choose from, shame the seafood one is not open every night

Stayed in July 2023

Lack of infrastructure Cost of food Lack of facilitated activities No TV at all anywhere Poor and limited wifi Limited food options

Nice room.

Stayed in August 2023

Over priced for the room, the food, and for the tours. No good beach. No hot tub. The snorkelling wasn't that good.

Beautiful bure with lovely views and comfy bed! Covered in rose petals and swans made out of towels for our honeymoon. The menu was different every night, so we never got sick of it

Stayed in August 2023

I think communication with staff and guests could be a bit better. The resort forgot to arrange a driver to pick us up from the airport the day we arrived in Savusavu, but thankfully we didn't have to wait long for someone to arrive. I booked 2 services with their spa but it was condensed without my knowledge even though I received several phone calls to confirm the timing. But, like I said the staff are amazing and the next day the lady made it up to me and even apologized in person for the miscommunication. My friend and I were extremely upset that we were not notified about the rain forest spa being under renovations until the day we arrived. We should have been notified during our booking. It was another reason for booking this resort.

All of the staff were soo friendly, helpful, accommodating and such a delight to be around. I love how they remembered mine and my friend's name from day 1. The property was beautiful! One of the many reasons for choosing this resort was that it sources it's food from the property and for this reason, guests are asked to choose their meals in advance. Savusavu town was minutes away and it was great to check out the local restaurants and hang out where the locals hang out. I stayed in a floating bure, which was very comfortable. It was a quiet location. I booked a couple services at their spa, it was the best spa experience ever, however, my friend and I were disappointed that the rain forest spa was under renos.

Stayed in June 2023

For the amount of money per night I perhaps expected a little more flexibility and kindness. I went diving all day, the same day I was expected to check out at 0700hrs. I returned from diving at 4pm and it would have been appreciated to shower at KSR after diving, and then pay the bill.

The location mostly for diving. Your gardens are beautiful. Your staff are kind and helpful. Thank you KSR and staff.

Stayed in May 2023

Room not overly clean, narrow windows without curtains let light into bedroom area as soon as sun up, so couldn’t sleep past sunup, wait staff not particularly attentive, most of staff very pleasant

Breakfast nice, but started a bit too late for those with planned excursions of snorkel dives, booked, etc. Most of food very nice, but some items like Mud crab looked spectacular, but impossible to actually eat.

Stayed in April 2023

I think the resort may have been short staffed on chefs, and helpers in kitchen. Food orders always ended up taking hours, which was fun since it was a vacation (more drinks :) but with kids who were perpetually hungry, it made it difficult. The staff was always courteous but would benefit from more help in the kitchen.

Koro sun stay was fantastic! We stayed in a 3 bed villa and also in a 2b 2b. The 3 bed villa was fantastic and clean. The staff was really friendly and it is what makes the place worth it. The service for all the activities on campus from the babysitter services, to the activities desk to the friendly cleaning staff. The property location is also worth it with all the rainforest greenery and it being right off the water.

Stayed in January 2023

The Bures away from the beach have zero mobile coverage, and the wifi is almost unusable - it disconnects literally every 1-2 mins even in the reception area. This isn’t because they’re in the middle of nowhere - you get OK 4G at the beach, but because of some problem with the way they’ve configured their network. They will need to hire a professional to fix it.

Stayed in January 2023

The aircon in the floating bure was not very effective which made it hot and difficult to sleep.

It's a beautiful resort, the environment is very relaxing. The staff were wonderful.

Stayed in December 2022

Prebooking meals in the restaurant Very slow checkin Lack of facilities in the room eg iron, cooking utensilks, pots. I had to ask for them.

Staff. Beautiful location.

Stayed in November 2022

This resort exceeded my expectations. The staff were phenomenal, so friendly and thoughtful. The tours were great. Food was fantastic. Can't complain!

Stayed in August 2025