Itäranta 1, 80110 Joensuu, Finland
#14 of 54 hotels in Joensuu
Guests' ChoiceBased on 80 hotel reviews
8.9Cleanliness
9.2
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.3
Value for money
8.3
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 28, 2025
Joanne
United KingdomLovely, comfortable room, helpful staff and very easy access to the train station
Stayed in July 2025
Reviewed: August 24, 2025
Nelly
FinlandThe sounds of traffic could be heard quite clearly in the room.
Friendly staff, great breakfast, spa
Stayed in August 2025
Reviewed: August 21, 2025
Velcu-laitinen
FinlandI could not rest very well in the bed. The mattress didn't support well my back which caused back pain.
It was an enjoyable experience, starting from the staff friendliness to the clean room and the interior design. The spa is a big bonus, though I didn't have time to use it this time.
Stayed in August 2025
Reviewed: August 11, 2025
Devinder
SwedenLocation and staff
Stayed in August 2025
Reviewed: July 8, 2025
Pauli
Finlandsome guests were pretty noisy in early morning....
this hotel has the most amazing breakfast selection. rooms are clean and quiet. if you travel by train, its just across the street and walking distance to city center.
Stayed in June 2025
Reviewed: June 27, 2025
Christen
AustraliaFriendly staff, comfortable rooms, great breakfast.
Stayed in June 2025
Reviewed: June 27, 2025
Joan
United StatesThe shower was a bit awkward, sort of like showering in a phone booth (yes, I am old enough to remember them). Not so bad for me, but my partner is a big, tall guy and it was awkward for him
Love the eco- focused approach to design and operation of the facility. Beautiful design throughout, mostly comfortable with lower environmental impact options than many lodgings. Wonderful staff. The location was a short walk from downtown with many transit options nearby. Nice to have a restaurant on site for the rainy evenings when we did not fancy a walk.
Stayed in June 2025
Reviewed: May 31, 2025
Jose
IrelandWiFi did not always work
Excellent location, comfortable and many facilities provided.
Stayed in May 2025
Reviewed: March 26, 2025
Joelle
Luxembourgi booked a superior room,but couldnt use the wellness for free. and the price was a big difference from the Standard room.
the hotel ist just a few steps away from the trainstation, which is great if you carry luggage. it's a very spacious hotel with nice interior Design. The breakfastbuffet is amazing and you have a beautiful view to the lake.
Stayed in March 2025
Reviewed: February 13, 2025
Mark
FinlandNothing!
Friendly, welcoming staff. Very clean and comfortable room and excellent food and service in the bistro.
Stayed in February 2025
Reviewed: November 26, 2024
Amalia
ItalyYou have to ask for cleaning
Excellent breakfast and comfortable beds. The restaurant , gym and spa inside the property added a great value to our stay
Stayed in November 2024
Reviewed: November 5, 2024
Juhofin
FinlandThe hotel has a small gym room with a Smith press, dumbbells, a pulley rack, a bike and a treadmill, but there is also the nearby bigger EasyFit gym available for 5 euros per visit for the hotel guests. Unfortunately, there is only one key for this and it might not be available when you need it.
Stayed once before and decided to come back as it was good the first time. And the second time did not disappoint. I like the overall ambience and feel of the hotel. The spacious lobby with chill areas and the restaurant next to it provide a working downshifting environment for me. The rooms are quiet and comfy. Breakfast has lots of different options and nice view to the river area. Next to the hotel is a parking building with electric car amenities.
Stayed in November 2024
Reviewed: September 11, 2024
Tomasz
FinlandGood breakfast, quite nice room. Helpful stuff
Stayed in July 2024
Reviewed: May 27, 2024
Miguel
MexicoMissing door in the shower
Stayed in May 2024
Reviewed: April 22, 2024
Peter
Finlandthe bed was too soft
Breakfast was nice. I also like that you have a gym.
Stayed in April 2024
Reviewed: April 17, 2024
Margaret
United StatesWe had an excellent stay here at this hotel. It is across the way from the train station, so it is very convenient. The hotel is large and the rooms are modern and clean. We had great breakfasts and also visited the hotel's sauna for an extra 15 euros. It had two hot tubs, a cold tub, sauna, steam room, and an "experience" shower not to be missed. A great hotel!
Stayed in April 2024
Reviewed: December 18, 2023
Susan
United StatesExcellent!
Stayed in December 2023
Reviewed: November 28, 2023
Juhofin
FinlandThere was restaurant room service available but it wasn't clearly told in any of the room pamphlets. Had to go and ask straight from the restaurant. (The delivery was quick and nice, though.)
I liked the overall atmosphere of the hotel. Very cozy yet busy with business travelers. The parking building is just across the street so there's a convenient access to your car. I found the room to be comfortable - pretty much standard quality in Finland. I slept well, so extra plus points for that. Breakfast had a variety on offer.
Stayed in November 2023
Reviewed: August 24, 2023
Sergiu
MoldovaGood location. Good service
Stayed in August 2023
Reviewed: July 26, 2023
Earki
FinlandThe Sauna time is separated into women and men. But a man came into the Sauna room with his card key in the women's time! Not feeling good. Should the entry time be audited by the hotel ??
Stayed in July 2023
Reviewed: July 9, 2023
Odd
NorwayThe wash around the shower cabinet
Easy check in, Nice and stylish place
Stayed in July 2023
Reviewed: June 9, 2023
Amira
United KingdomI couldn't use the spa facilities and mainly chose Sokos Kimmel Joensuu because it was going through maintenance, and I wish they had informed me that was unavailable prior to my visit. It was quite disappointing in that regard. I wish they had a couple of things accessible for Muslim visitors.
I recently had the pleasure of trying out their restaurants, and I have to say, it was fantastic! The ambiance was cozy and inviting, and the service was top-notch. The menu had a great variety of options and everything I ordered was delicious. I highly recommend checking it out if you're in the area. Overall, a wonderful dining experience that I can't wait to repeat. However, it is quite pricy, to be honest. Additionally, I like the safety of the area, but it is quite the quiet area.
Stayed in June 2023
Reviewed: May 13, 2023
Paolo
ItalyA little slow procedure for checking-in.
Very nice location next to the city centre and in front of the park of the river. The room was really confortable, so very excellent the breakfast.
Stayed in May 2023
Reviewed: April 24, 2023
Cornrad
DenmarkRoom prices are high
Great Hotel in Joensuu, nice made rooms, great breakfast and friendly staff. Everything in walking distance, super close to train and bus.
Stayed in April 2023
Paralia Katerinis, Greece
Abalá, Mexico
Bonito, Brazil
Lviv, Ukraine
St. George, US
Metlika, Slovenia
Boyany, Ukraine
Melrose, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content