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Location

Stayed in September 2025

location was amazing, close to la concha beach and old town. Restaurant inside the hotel is amazing, Michellin!!! The place is very clean and staff very nice.

Stayed in September 2025

Our room service was odd. Three days we had beds not properly serviced (looked fine but no sheets tucked in and had to redo each time) but two days were fine. Probably one of the smallest gyms we have ever used but at least we had the facility. Otherwise, little to complain about.

Staff were extremely helpful and friendly - really made a difference. Our room was excellent and having a balcony where we could sit out was great. Location was excellent - only a short walk to the beach and not much further to the old town. Parking facility was very good - easy to access and convenient.

Stayed in September 2025

Nothing

Beautiful building, spacious modern rooms, helpful staff, good location

Stayed in September 2025

The room seemed like a budget hotel

Some of the decor in the lobby beautiful

Stayed in August 2025

We loved the hotel! The staff was amazing and the facilities were great, however the restaurant, lobby bar, and the rooftop pool area were the stars of the show!

Stayed in August 2025

Breakfast was poor value. Much better options in local cafe’s for half the price. Food not replenished and no al la carte offered.

Perfect location for each and old town Great staff and welcoming building

Stayed in August 2025

Nothing

Beautiful old building. Room was large and well equipped. Good location near beach. Great rooftop sunbathing area with small pool.

Stayed in August 2025

Nic

Stayed in August 2025

We found bar staff a bit rude, could have done with some sort or drinks service by the pool area

Great location. Wow factor on entering, reception staff were brilliant, rooms were fine, fairly spacious, good bathroom, breakfast was really good, nice rooftop pool area and comfy loungers and sofas, nice terrace area by bar downstairs,

Stayed in August 2025

Pool was a bit small and the breakfast could have offered more eg pancakes- but they did have alternative milk and signs up re allergies etc, gluten free area . The price was high, but it was peak season and we had a great time, so thanks.

Excellent location- walking distance to la Concha beach, lots of local cafes. The hotel had extremely friendly staff, relaxing atmosphere, beautiful restored church as the entrance hall. Rooms were extremely clean and well equipped, hotel was on a busy street but very quiet. Air conditioning in the rooms. . Pool towels provided. Beautiful city, so family friendly and safe

Stayed in August 2025

Excellent position, Very clean, staff friendly and polite, breakfast super (quality and variety). We were offered also an upgrade to a suite (Santa Clara suite), which was simply faboulus!!!

Stayed in August 2025

Fantastic location! One street back from the beautiful La Concha beach!

Stayed in July 2025

Pool very small and unheated. Room decor quite basic. Given the price of the room parking and EV charging should be free.

Helpful staff. Good location. Excellent black out blinds in bedroom. Good breakfast.

Stayed in July 2025

It woulb be good to have a parasiol in the balcony, but there was not anything we did not like - all good.

Spacious room, very stylish

Stayed in August 2025

Nothing to say:) absolutely loved every minute.

Loved everything about this beautiful property, former convent, completely renovated, modern and pristine.

Stayed in August 2025

Staff excellent from checking in reception staff,bar staff, Car park luggage assistants. Brilliant 🤩

Beautiful building fantastic room 602😘

Stayed in July 2025

The rooftop was a bit dissapointing : on paper it seemed a lot bigger . To less sunbeds

Original decor , very tasteful, ancient and modern at the same time

Stayed in July 2025

A bit pricey, but was a true 4 star.

Nice central location, beach was 1 block away. Room was comfy with great bed. Best shower ever. Great rooftop patio with small pool. Breakfast was excellent if not a bit eclectic.

Stayed in June 2025

N/A

The position and the facilities

Stayed in July 2025

I'll say the bed matress. I stuggle with matress comfort all over europe. very firm for me. However, I'm a Tempur memory foam sleeper, so prefer matresses with a thick memory foam topper. Very rare to find in the south of europe. However, nearly all the hotels I choose are based on reviews of the bed and most ppl don't agree with me. It would be nice if these expensive hotels offer a topper. they are pretty cheap and easy to store.

Lovely hotel and room. Beautiful reception with very helpful staff. Very conviently located. I only stayed one night before going to live for a week with a host family while doing a launguage course., but if I didn't have this option I would have happily stayed at this hotel. San Sabastain is the most stunning city, great food very reasonably priced, friendly ppl and a very gentil atmosphere (until the english football teams and their fans arrived). The most expensive part is the accomodation, this hotel no exception, but it was in line with all the accomodations. There is the most amazing food options everywhere you look in SS. So while you spend a fortune on hotels, you can find excellent pintox everywhere for a few euros. You only need about 3 and your'e full.

Stayed in May 2025

Location was fantastic for beach, harbour and old town

Stayed in July 2025

Breakfast wasn’t great …..a bit of a mess …. Pool looks much bigger in the photos than in real life

Room was a big upgrade, loved it …. Location is good, especially if u like the beach ….staff were great ….👍 short stay but enjoyed our stay ….

Stayed in July 2025

Breakfast was below average. We tried it only once. Don’t recommend

Location to restaurants and beach

Stayed in July 2025