Poor location

Home feeling, and the best night manager in the world I don’t know his name but he is the best.

Stayed in September 2025

The vibe, the facilities, the activities

Stayed in August 2025

We liked everything about the hotel.

Lovely modern and trendy hotel in a fantastic location. The room was huge and spotlessly clean. All the staff were very helpful and contacted us numerous times to see if they could assist us in any way. Breakfast was a fantastic selection with variations to suit all tastes. Because we were a large group of people staying for a wedding on the island, it could get a little rowdy and noisy around the pool and pool bar area, but none of the staff seemed to find a problem with that. The hotel itself came across as a bit of a party venue, and it made for a fantastic atmosphere and a memorable holiday.

Stayed in August 2025

Nothing

Friendly and perfect rooms and treatments, more than expectations

Stayed in August 2025

The hotel is really beautiful, the staff is super nice and helpful, the food is delicious. I loved the variety of the extra activities, like ice bath, barre classes, bikes, running, pilates and many more!

Stayed in August 2025

No complaints - the only thing I’d mention is that there is no privacy for the shower in the rooms so depending on who you are sharing with you may want to consider that.

Hotel is stunning, chilled, beachy vibes. Loungers by the pool are really comfy and service is great. Rooms are modern, clean, and have everything you need for a good nights sleep - good blackout curtains, air con and fan and comfy bed. Hotel is clean and staff are attentive. There a gym with lots of classes, daily activities and the spa. Right next to the beach with lots of shops nearby. I went to celebrate my 40th birthday and we were very well looked after!

Stayed in August 2025

very far from center , there is no options food in restaurant for dinner and lunch

amazing hotel and beach every thing was amazing luxury hotel

Stayed in August 2025

Nothing

The breakfast is fabulous . The gym Is great . Staff are super helpful especially the valet young man who also helps with bags to room

Stayed in August 2025

Room was ok for the price we paid. Thought it would be nicer for a five star. I could hear footsteps from above us and we faced the street level and can smell the food from the restaurants. If we booked again, we would have to book ocean view to enjoy the experience.

The pool and facilities were great. We like the 24/7 gym which gave us a lot of flexibility to work out. Food was good for breakfast. Access to the beach was great.

Stayed in August 2025

Nothing

Everything

Stayed in July 2025

Pool vibes were a little strange with hen parties and children. I feel it would have been a better atmosphere if no children were allowed. (We have kids ourselves but would not bring them to this type of hotel)

Staff were excellent, food was great.

Stayed in July 2025

While the hotel itself is lovely, I personally felt the staff could have been more attentive and guest-focused. Perhaps I’m comparing it to my experience at Castillo Son Vida, where the warmth and personal touch were exceptional. Still, overall a stylish and comfortable place to enjoy Mallorca. I enjoyed the style and setting, I’m not sure I’d return I missed the emotional connection that makes a hotel stay truly memorable.

I loved my stay at Hotel Zel Mallorca! The location is unbeatable, just steps from the beach. The hotel has a stylish, modern vibe that feels fresh and inviting. The pool area is beautiful and relaxing, and the breakfast was delicious with a great variety. A perfect spot to unwind and enjoy

Stayed in July 2025

Fantastic location, super friendly staff and amazing restaurant.

Stayed in July 2025

The hotel is too far from the hot spots.

The restaurant and the Staff. The Concierge was outstanding.

Stayed in July 2025

Value of money + swimming pool

Location + service + room + staff

Stayed in June 2025

Great staff, lovely food and a good vibe

Stayed in June 2025

Not a nice neighborhood.

Comfortable pool beds and nice beach access.

Stayed in June 2025

Expensive

Breakfast fantastic beds good and excellent service

Stayed in June 2025

We unfortunately didn’t like the area the hotel was in, the hotel is way too good for this position so we had to travel everyday to enjoy the beaches. Cala Comtesa is the closest and best beach about 15 mins from the hotel and you must visit it!

The hotel is stunning, it is in excellent condition and has a great vibe about it. The breakfast was one of the best I’ve ever had at a hotel, we would sit there for 2 hours eating the best omelettes and baguettes and the pastries and ensaimada were better than any bakery we visited outside of the hotel. The room and pool were great and Boso pumped on Saturday afternoon.

Stayed in June 2025

Nothing at all!!

The rooms were absolutely stunning. When people say this hotel is an interior designer’s dream, they are NOT lying. The lobby was huge and had so much to look at. They even had games laid out in the lobby to play - chess, tic tac toe, connect four. The staff are so so friendly, especially every member of the experience team who went above and beyond to help us when needed. They gave us a WhatsApp number to contact them on if we needed anything, and replies were always friendly and fast. For the price we paid for this hotel, we did have quite high hopes, and it absolutely exceeded them. Everything was perfect, and this hotel was an absolute dream come true. The pool was lovely, and actually way less busy than I expected it to be. Staff around the pool were super friendly and happy to help, the sunbeds were super comfy and had gorgeous views onto the beach. As for breakfast, this was the only time we ate at the restaurant as it was included in our stay but they had so much variety. Parts changed every day so there was always something new to try and something that would work for everyone. And I have to say, of everything at the breakfast, the watermelon was the most gorgeous thing I have ever eaten.

Stayed in June 2025

Nothing

This hotel was one of the best I’ve stayed in - it was so lovely from rooms to everything else would definitely go back

Stayed in June 2025

Position, service, the vibe

Stayed in June 2025

From the moment we walked in it was amazing. Greeted with a cocktail, the dj was spinning and the vibe was great. Stayed for 3 nights with my college age boys. Our rooms were well appointed and the view was mesmerizing. Breakfast was 5 stars. Loved the Zel!

Stayed in March 2025

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I loved all the things about this property! They are super friendly and extremely caring about all the guests.

Stayed in May 2025