The hotel offers a very limited selection of food in the evening. Whilst excellent quality realistically most people would probably want to go into town to eat; so if you’re visiting during the Big Week or other festivals definitely consider making reservations elsewhere in advance.

A very comfortable and clean hotel with helpful staff. Breakfast was excellent with a very good buffet and cooked options (mainly eggs). It’s a moderate walk to the main sights of San Sebastián but buses are frequent, inexpensive with stops a few minutes walk away. Straightforward parking!

Stayed in August 2025

It’s 20-25 minutes walk to the old town but almost never take a taxi or drive. We enjoy walking the streets of San Sebastián even when it rains

We stay at this hotel whenever we are in San Sebastián! We both feel that there’s some magical about it, from the room to the gardens to the staff. It makes us relax even more, we both sleep better here

Stayed in September 2025

Unfortunately our Air Conditioning in the room was not working on arrival, however the team was quick to enable a temporary solution on short notice which was equally as comfortable.

Spacious, tastefully decorated rooms with extremely comfortable beds and linens. The overall experience was exceptional - we enjoyed the design of the facility in our room and also in the common areas. The villa is a short 10 minute walk from the city centre, and perhaps another 10-15 minute walk beyond to the Old Town. Breakfast on the terrace was a great start to each day. All hotel staff were friendly and accommodating to provide tips and recommendations for hidden gems (Chillada Museum, best pintxos spots, etc.) which made our stay that much better. Would definitely recommend this spot!

Stayed in August 2025

Great service - Nice breakfast

Stayed in August 2025

My one complaint was the shower…overly finicky design that made changing water temperature nearly impossible.

Stunning property and interior design, exceptional staff, lovely breakfast, Diptyque products.

Stayed in August 2025

Nothing

Bicycles are available to tour the city

Stayed in June 2025

Our room was in the basement so not much natural light. For this the price was rather high

Beautiful decor and great breakfast. Friendly staff

Stayed in August 2025

Great hotel, room was very nice, big and clean. Staff was very friendly and helpful. The bikes were great!

Stayed in July 2025

Breakfast buffet was excellent, however we ordered poached egg and bacon; the egg was very under cooked and bacon very overcooked. The room was less spacious than we expected. The chairs were a bit uncomfortable because of the lack of back support.

Stayed in July 2025

Airco was not working properly, which is a shame for such a nice hotel. I would expect this to be checked before letting the next guests use the room. The location: about 20-30min walk to the city center. For us no problem, we enjoyed the walks, but could be a disadvantage if you want to be closer to the old town. Bikes are available.

Super nice building, totally private due to the gate giving you a very safe feeling. Parking space very convenient. Very friendly and professional staff. Beautiful outside area to have a drink. Spacious room with nice rainshower

Stayed in July 2025

Its a hotel very close to one of the major roads - it‘s noisy when you gave a room facing the road ( which they will still call garden room)

The house, the exquisite breakfast service, the comfortable beds, the helpful staff. The private parking and the free bikes.

Stayed in July 2025

Mattresses a bit too soft for us.

All around amazing place, mattress a little too soft our taste. Although out of city center, they provide bikes which was great as it allowed us to explore the city, which has great bike paths. Staff extremely helpful.

Stayed in June 2025

A bit of a walk to the centre

Very calm and relaxing

Stayed in June 2025

Lack of exterior garden space as the extension constrains it

Fabulous building , great location

Stayed in June 2025

Charging for parking

Beautiful building

Stayed in June 2025

No

Great location, villa with history, friendly staff, large rooms. Everything is great!

Stayed in June 2025

Nothing every thing was fab

Beautiful hotel everything was exceptional would definitely return 👍

Stayed in June 2025

A bit pricey

Super clean, very friendly staff, lovely rooms, lovely breakfast. Bikes available

Stayed in June 2025

The staff was warm, welcoming, and helpful. One, who worked the afternoon ahift, we failed to get her name, was most enthusiastic and suggested a wonderful restaurant where we had our best meal in San Sebastian.

Stayed in June 2025

The only thing that I would mention to improve is the food they had at the restaurant for dinner, the menu wasn't extensive and not so many nice things to chose from. What I got was still good but not to the standard of the hotel.

The staff was incredibly nice and very helpful. The room super comfy and the bed and the pillows excellent. I got a massage as well and the masseuse was super sweet, the massage was one of the best I ever had and relieved all the pains I had before going.

Stayed in April 2025

Food was limited if you choose to eat at the hotel during the evening if you are too tired to go out And no lunch option. However the food in the evening on our late arrival was still very good.

Excellent breakfast Very friendly and helpful staff especially Ghorka who remembered us from last year

Stayed in May 2025

All good

Excellent staff, a beautiful hotel, the softest sheets I’ve ever experienced

Stayed in May 2025

Beautiful hotel and gardens with friendly and helpful staff. A short walk into old town or you can use the hotel's bikes for free to explore the town and surrounding areas with ease.

Stayed in May 2025

Nothing

Perfect escape

Stayed in May 2025