Hondarribia Kalea Nº 42, 20006 Donostia-San Sebastián, Spain
#18 of 81 hotels in Donostia-San Sebastián
Guests' ChoiceBased on 554 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.1
Staff
9.6
Value for money
8.7
Free WiFi
9.2
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End of dialog contentReviewed: 6 September 2025
Anna
NetherlandsThere are not a lot of facilities (there is no gym, pool or rooftop), but has everything you need for a pleasant stay
Amazing location, breakfast is great (they make eggs on demand, there is jamon, tomato paste, cheese, coffee on demand). The hotel is quite small but is very comfortable for a couple or friends wanting to explore the city.
Stayed in August 2025
Reviewed: 6 September 2025
Berend
NetherlandsService, location and gorgeous rooms
Very flexible staff. We were put into fantastic rooms
Stayed in September 2025
Reviewed: 4 September 2025
Gordon
United KingdomNothing
Modern, clean, great location with friendly helpful staff
Stayed in August 2025
Reviewed: 31 August 2025
Shaun
CanadaNothing! Maybe the fact there were two single beds rather than a king but it's kind of a thing in the region so can't blame them for that
Our stay was absolutely fantastic, I know it sounds hyperbolic but the entire experience was impressive. The rooms were exceptionally clean and comfortable, the staff were super friendly and helpful, the rooms were beautiful and spacious and well thought out. The location was perfect being a short walk to the train, beach and old town while also being quiet.
Stayed in August 2025
Reviewed: 27 August 2025
Agnieszka
Polandgreat location, super restaurant, friendly,helpful Staff. Standard of the room like in the four stars hotel. Highly recommend.h
Stayed in August 2025
Reviewed: 25 August 2025
Juliana
United KingdomLocation staff decoration
Stayed in August 2025
Reviewed: 24 August 2025
Jz63
PolandThe light switching system in the room is too complicated.
Friendly and helpful staff. Good location. Good breakfasts: not very extensive, but everything is fresh and tasty, and you can request various egg dishes and other items. The staff also prepares good quality coffees.
Stayed in August 2025
Reviewed: 13 August 2025
Kati
United StatesGreat location! Thankful for air conditioning. Helpful staff and lovely breakfast. Wish I could stay longer!
Stayed in August 2025
Reviewed: 3 August 2025
Alix
United KingdomSuch a lovely hotel in a wonderful location. The staff were so friendly and helpful. Would recommend 100%
Stayed in August 2025
Reviewed: 1 August 2025
Nasi
SwitzerlandIt was the first one I saw — there’s no dresser in the hotel room!
The location and stuff and cleanliness!
Stayed in July 2025
Reviewed: 30 July 2025
Margarita
SpainThe staff was very kind and friendly. The location is great. Very close to the beach and downtown.
Stayed in July 2025
Reviewed: 27 July 2025
Patricia
IrelandMore storage for clothes would be helpful
A fantastic hotel in a great location in the city centre. The staff at reception were excellent and promptly answered all queries before we arrived and fulfilled all our requests.During our stay all reception staff went above and beyond to assist us in every way.All staff were extremely professional at all times.Overall a great hotel and a fantastic stay in San Sebastian
Stayed in July 2025
Reviewed: 25 July 2025
Katie
United KingdomIt was a little bit noisy outside but not enough to stop sleep. We had breakfast at the hotel twice (due to torrential rain) and the man serving breakfast wasn’t overly friendly and the quality of breakfast was quite low. Better places to eat elsewhere.
We chose a corner room with two types of balconies which we loved. The bed was comfortable and the air con was quiet and effective. Location was good.
Stayed in July 2025
Reviewed: 22 July 2025
Jocelyn
United StatesWe loved it. No complaints.
Location was excellent, the room had a beautiful view and was very clean, and the staff were knowledgeable and efficient.
Stayed in July 2025
Reviewed: 21 July 2025
Kerryn
AustraliaThe small side table and broken hairdryer.
The hotel was located a 10 minute walk from the bus station (if arriving by bus). It is about a 15 minute walk from the old town. The streets between the hotel and old town are lined with shops and beautiful buildings. Across the road is a mini supermarket and bars/restaurant. They have a restaurant at the hotel. The room I booked was small and modern. The bed and pillows were comfortable, the side table was more of a small shelf. There was tea and coffee facilities, fridge, safe and tv. The windows open and the air conditioning works well. The bathroom was quite spacious, with several towel hooks and generous bench space with the addition of a shelf underneath. My hairdryer was not working unfortunately. (I didn’t report this to reception). The gentleman on reception on my arrival was warm, friendly and efficient, , he provided me with a map and circled the major sights in relation to the hotel and explained how to get to old town.
Stayed in July 2025
Reviewed: 13 July 2025
Andrew
SpainNothing. All good.
Very comfortable top floor room with balcony at the front of the hotel with amazing street views. Superb value compared to a different 4 star hotel where we also stayed whilst in San Sebastián which had a very poor outlook but was significantly more expensive.
Stayed in June 2025
Reviewed: 11 July 2025
Andrew
New ZealandA very clean comfortable hotel with friendly staff.
Stayed in July 2025
Reviewed: 7 July 2025
David
United StatesGreat location and quiet in evening.
Stayed in July 2025
Reviewed: 1 July 2025
Angus
New ZealandNothing.
Well located hotel with simple walking distance to old town, la concha beach, and the bus station. Good amenity and restaurants and bars close by. Well appointed and spacious room. We had a very pleasant stay.
Stayed in June 2025
Reviewed: 25 June 2025
Martin
United StatesNothing . All was first rate
Great Breakfast Great Staff
Stayed in May 2025
Reviewed: 25 June 2025
Celia
United KingdomThis was a really comfortable hotel in a perfect location for walking around and exploring the town. Lovely views from our balcony, really comfy bedding and wonderful facilities. It smelt amazing and the staff were really helpful and friendly
Stayed in April 2025
Reviewed: 16 June 2025
Yukihiro
Japanlittle bit small room,but here is Europe,should be good.
staff,clean,place
Stayed in June 2025
Reviewed: 15 June 2025
Silvana
United StatesWe loved it. It’s central, the staff is very welcoming, the room was clean and just like described.
Stayed in June 2025
Reviewed: 13 June 2025
Martin
United KingdomNothing it was ideal!
Great small hotel centrally located and convenient for everything. Nice neighborhood with bars and restaurants. Rooms were lovely with a small balcony overlooking the nice streets. Staff were very pleasant and helpful. Really convenient underground car park (not owned by the hotel) right beside the hotel ideal if you have a car. San Sebastián is a fantastic city and this is an ideal base, glad we stayed in this area rather than the old city.
Stayed in June 2025
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