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Reviews of Palacio de Rojas by Moontels

Quart, 10, Ciutat Vella, 46001 Valencia, Spain

#567 of 1,853 Holiday rentals in Valencia

Guests' Choice

Review score

Based on 879 apartment reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 21 August 2025

    8.0
    The apartment was very perfect both location and nice building. The staff was very nice and helpful. I just don't li
    • Leisure trip
    • Family with young children
    • 3 BEDROOM APARTMENT(8 PAX) 32, 35, 22, 25
    • Stayed 3 nights
    • Submitted via mobile

    The guests at 4th floor were very noisy at early morning and at the very late time of the night.

    Perfect location!!

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Good location apartment
    • Leisure trip
    • People with friends
    • 2 BEDROOM DUPLEX ( 8 PAX) 43
    • Stayed 2 nights
    • Submitted via mobile

    Aircon was not cold

    Location

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Really good
    • Leisure trip
    • Family with young children
    • 3 BEDROOM APARTMENT(8 PAX) 32, 35, 22, 25
    • Stayed 2 nights
    • Submitted via mobile

    The stting was beautiful very close to amenities. There was a lovely bar on prem

    Stayed in August 2025

  • Reviewed: 15 August 2025

    7.0
    Family friendly and comfy stay
    • Leisure trip
    • Family with young children
    • 3 BEDROOM APARTMENT(8 PAX) 32, 35, 22, 25
    • Stayed 2 nights
    • Submitted via mobile

    Not a complaint but we have 3 toddlers. We were told to remove the trash after stay was difficult cause of the amount of luggages we have and 3 kids running next to a busy street with cars made it extra difficult and definitely first time seeing this kind of ask.

    Great location. Very close to the old town city center. Beautiful building. Nice lobby, rooms were spacious. Beds were very comfy. Air conditioning during heatwave was definitely life saving. Kitchen was well equipped as well with coffee machine and snacks. We were staying with 3 toddlers so having a good fridge for fresh milk and fruits. Clean utensils to peel and chop the fruits was another plus.

    Stayed in August 2025

  • Reviewed: 25 July 2025

    9.0
    A stylish apartment in a great location
    • Leisure trip
    • Family with young children
    • 1 BEDROOM APARTMENT (4 PAX) 23, 24, 34, 44, 47
    • Stayed 2 nights

    One thing to keep in mind: we visited during a particularly hot period in Valencia, and while the living room had air conditioning, the bedroom did not. Even with the door open, the AC struggled to cool the entire space. It wasn’t unbearable, but it might be challenging for light sleepers or anyone sensitive to heat during summer months.

    We had a lovely stay at this flat. - Location: Perfectly situated! The flat was close to public transport, local cafes, and within walking distance of the historic centre. We loved exploring the neighborhood—it had a great mix of local charm and convenience. - Room: Spacious and spotlessly clean. The bed was comfortable, and the interior felt well-maintained. We appreciated the thoughtful touches like a small welcome pack. - Breakfast: While breakfast wasn’t included at the flat, there were several great cafés nearby that served delicious pastries and strong coffee.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Enjoyable week exploring València from a handy location
    • Leisure trip
    • Couple
    • 1 BEDROOM APARTMENT (4 PAX) 23, 24, 34, 44, 47
    • Stayed 7 nights
    • Submitted via mobile

    The street was very noisy at night due to bars/restaurants and the bins being emptied in the middle of the night

    It was in a central location for the old town. The facilities were good and clean ,the bed was comfortable,the shower was good . The lockers were handy to leave luggage in till got access to the room

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Air con in some of our family rooms was not great

    Excellent clean and well located property ideal for children

    Stayed in July 2025

  • Reviewed: 9 July 2025

    8.0
    Perfect for short stay.
    • Leisure trip
    • Family with young children
    • 1 BEDROOM DUPLEX ( 4 PAX) 45, 46
    • Stayed 1 night
    • Submitted via mobile

    Great location! Prompt communication via WhatsApp with staff and very helpful.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • 1 BEDROOM APARTMENT (4 PAX) 23, 24, 34, 44, 47
    • Stayed 2 nights
    • Submitted via mobile

    It would benefit from having a ceiling fan in the bedroom as the AC unit in the lounge/ kitchen area can't be felt in the bedroom.

    The apartment was a good size with good facilities in the kitchen. It was clean and in an excellent location.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Perfect location: attractions, good restaurants and cafes nearby. Spacious room, good kitchen, strong AC and fan. A bit
    • Leisure trip
    • Group
    • 1 BEDROOM APARTMENT (4 PAX) 23, 24, 34, 44, 47
    • Stayed 4 nights
    • Submitted via mobile

    - Our room (34) didn’t look like those on the pictures shared on Booking.com. I understand that they have a lot of rooms, but the fairest would be if they take a picture of all of them and then we can pick which one we want to rent. The one we got was quite worn out, the sofa was quite loud, any time I moved it made a sound. Every funtitures had scratches on it, the bathroom especially looked worn out and falling apart (showerhead holder about to break, didn’t look that clean either). - The walls are extremely thin between the apartments so we could hear the spanish neighbors laughing, talking, moving every furnitures really loud in the middle of the night. Even their water heater machine was loud anytime it turned on. This made it hard to sleep well. - When we were about to enter our room the key code didn’t work. We contacted the reception about it via Whatsapp, then they opened the door for us from far. That’s when we found out that we’ve been told the wrong room number, because the room we entered already had someone renting it and they looked confused at us. People can make mistakes, my only problem with this whole situation that what if in the future the reception from far opens again the wrong room for a guest and then things gets stolen. They should be a bit more careful with it and double check who gets which room. - Too many information being shared before checkin, the text is way too long to read and a lot of information in it is not even applies to us. Would be great if they could shorten the messages.

    - Good location, most off the attractions were either a few mins walk or the bus stop/Metro stop were 10-15 min walk. There are smaller supermarkets on the street which makes it easy to grab anything. Street also had nightlife, locals gathered nearby, lots of restaurants and cafes. - AC worked perfectly, apartment were spacious, kitchen had everything we needed so we could make our own breakfast (Tip: Buy your breakfast the day before, because most of the grocery stores and bakeries open around 9am). - There are spacious luggage storage lockers, where we could leave our luggages in the morning before 4pm check in and we could start exploring the city.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    9.0
    Great base to use to discover the city with some friends
    • Leisure trip
    • Group
    • 3 BEDROOM APARTMENT(8 PAX) 32, 35, 22, 25
    • Stayed 4 nights
    • Submitted via mobile

    The first day there were unpleasant smells, this disappeared after a while.

    Great location close to everything. Large living room. Free lockers to use to store luggage after checking out or before checking in. Good and quick communication.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 3 BEDROOM APARTMENT(8 PAX) 32, 35, 22, 25
    • Stayed 1 night
    • Submitted via mobile

    Wifi not working

    Location is good.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    Perfect place for a quick stop to Valencia. Definitely plan on staying longer next time!
    • Leisure trip
    • Family with young children
    • 1 BEDROOM DUPLEX ( 4 PAX) 45, 46
    • Stayed 1 night
    • Submitted via mobile

    The mattress was firmer than most but that’s it!

    Really cool boutique style hotel and lobby in a great location. Unfortunately only there for one night but glad we ended our night at the beautiful restaurant in the back with a pitcher of delicious Aqua of Valencia!

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    Great Location, Roomy Apartment; Good Stay; But…leaking A/C and no counter space?
    • Leisure trip
    • Couple
    • Loft
    • Stayed 8 nights
    • Submitted via mobile

    The counter space in the kitchen area is too limited. We had a leak from the A/C the first night, and although management addressed the issue immediately, it was an inconvenience to have the workmen spend time to fix an issue that should never have been an issue. The microwave and toaster were originally stacked on one end of the counter, but removed when the workmen had to address the A/C leak. They never returned to clean up or put the appliances back on the counter. That was the only thing that allowed sufficient counter space to prepare small snacks and meals. Otherwise, there wasn’t space to use the cutting board because whenever we put it on the counter stove top, warning lights for the burners came on, making it impossible to use that as additional counter space.

    The location of the property was excellent. The communication and response of the management was excellent. The apartment was roomy and spacious; the A/C was very good; and the “extras” like espresso packets, sugar, spices, mini-croissants, etc was excellent. The lighting in the bathroom (a particular concern of my wife’s) was exceptional, and the shower was very good. The balconies and overview of the street “action” were very good, and natural lighting was nice.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    7.0
    Great location in a wonderful city
    • Leisure trip
    • Group
    • 3 BEDROOM APARTMENT(8 PAX) 32, 35, 22, 25
    • Stayed 1 night
    • Submitted via mobile

    Access was tricky but addressed

    Location and style

    Stayed in June 2025

  • Reviewed: 31 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • 1 BEDROOM DUPLEX ( 4 PAX) 45, 46
    • Stayed 1 night
    • Submitted via mobile

    Parking space.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    Would definitely return to this hotel
    • Leisure trip
    • Couple
    • 1 BEDROOM BUGDET APARTAMENT ( 4 PAX) 2, 4, 6
    • Stayed 6 nights
    • Submitted via mobile

    Bad smell in room but we were moved to better apartment straight away - excellent immediate response from staff

    Fantastic communication with staff, left luggage facilities, building itself

    Stayed in May 2025

  • Reviewed: 1 May 2025

    9.0
    Perfect apartment for exploring beautiful Valencia
    • Leisure trip
    • Family with young children
    • 2 BEDROOM APARTMENT (6 PAX) 21,31,41
    • Stayed 7 nights
    • Submitted via mobile

    The apartment was spacious and clean, in a very convenient location.

    Stayed in April 2025

  • Reviewed: 29 April 2025

    8.0
    Enjoyable and comfortable stay in great lication
    • Leisure trip
    • Group
    • 3 BEDROOM APARTMENT(8 PAX) 32, 35, 22, 25
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to dislike, only comment would be some outside noise at night if windows left open, but I guess to be expected in that location. A few hooks / shelves in the smaller doubles would be helpful.

    Great location. Spacious rooms. Comfortable beds. Loved the provision of milk, coffees and other bits to start us off. Thank you.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    8.0
    Good location and pleasant apartment
    • Leisure trip
    • People with friends
    • 3 BEDROOM APARTMENT(8 PAX) 32, 35, 22, 25
    • Stayed 4 nights
    • Submitted via mobile

    The apartment is starting to look tired. Peeling paintwork around door frames and stains on fabric (headboard and dining chairs). Could do with some cushions for the sofa too. Also there is an unpleasant smell coming from the lightwells in one room.

    Amazing location in the heart of the central El Carmen district. So many shops, bars, restaurants and the big central market within a 2 minute walk. Apartment is very pleasant with good facilities.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    9.0
    A lovely stay.
    • Leisure trip
    • Couple
    • 1 BEDROOM APARTMENT (4 PAX) 23, 24, 34, 44, 47
    • Stayed 3 nights
    • Submitted via mobile

    There were renovations so no physical reception; however, staff were super helpful via WhatsApp at all times.

    The high level of comfort & great location.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    9.0
    Perfect location and wonderful stay. Everything we requested was met even the earlier checkin.
    • Leisure trip
    • People with friends
    • 2 BEDROOM APARTMENT (6 PAX) 21,31,41
    • Stayed 5 nights
    • Submitted via mobile

    Our coffee machine did not work

    Stunning exterior and lobby. Felt like a hotel.

    Stayed in April 2025

  • Reviewed: 31 March 2025

    7.0
    Pretty good all around
    • Leisure trip
    • Couple
    • 1 BEDROOM APARTMENT (4 PAX) 23, 24, 34, 44, 47
    • Stayed 30 nights
    • Submitted via mobile

    Great facility and location but considerable noise from construction - also severe scraping of chairs on the floor above us.

    Stayed in March 2025

  • Reviewed: 29 March 2025

    9.0
    We really enjoyed our stay well located to the town would return
    • Leisure trip
    • Couple
    • 1 BEDROOM BUGDET APARTAMENT ( 4 PAX) 2, 4, 6
    • Stayed 6 nights
    • Submitted via mobile

    Lovely room could have better lighting in the living room plenty of cupboard space comfortable bed staff were extremely helpful shower was not the best however always hot water

    Stayed in March 2025

Showing 1 – 25

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