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Reviews of Urban Suite Santander 2 stars

Cardenal Cisneros 8, 39001 Santander, Spain

#14 of 43 hotels in Santander

Guests' Choice

Review score

Based on 179 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    8.6

  • Value for money

    8.7

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 31 August 2025

    9.0
    Good place to stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Very clean and tidy. Good eating options very close by.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Urban suite Santander was sweet
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was first class.

    The room was spacious, facilities for making tea was very good and above all the shower was fantastic, one of the best I have experienced. Location was very close to the water and attractions, would definitely stay here again.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Nice room in heart of the city
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning. Not a problem for us as temperature was only 25 degrees.

    Good location, 10 minute walk from bus station Clean room Queries answered by management company very quickly

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Great
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Noisy, hard pillows, no air con

    Shower, sitting on the balcony

    Stayed in August 2025

  • Reviewed: 22 July 2025

    8.0
    Comfortable room in central location, with limited temperature controls.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    The temperature controls were limited. No aircon, and the windows round the balcony had signs on them saying not to open. There was a single table fan, which was just about enough when I was there. But in a heatwave, I'm not sure that would cut it.

    Comfortable, spacious room. Great location - easy to walk to key places in the centre of town. Nice shower with good water pressure.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The bed was a bit hard and pillows not the comfiest.

    Perfect location, really close to everything. Lovely decors, perfectly clean. Fantastic balcony!

    Stayed in April 2025

  • Reviewed: 5 July 2025

    9.0
    Great location, good base to explore city of Santander
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    Only downside (esp if there when really hot) is no air con, fan available and some windows can be opened.

    Great location for city near local main market and approx 10 mins walk from bus station. Local bars nearby but main city short walk so plenty of choice for eating. Supermarket 100yrds away. Beach a little further out but lovely park, cathedral and waterside short walk. Spacious room with sofa and a lovely enclosed balcony (not sure all rooms have) with table, small kitchen area with microwave, fridge and tea/coffee making facilities. Would definitely recommend as simple base, very clean and airy.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Beautifully appointed, spacious room with comfortable sofa as well as a lovely balcony with table and comfy chairs to sit and have breakfast. Right in the middle of the city so close to everything. Wasn't too noisy at night though.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    9.0
    Great room, very nice and helpful staff and a very central location.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    It’s a bit strange that you can look into the bathrooom from the outside (because there are glass walls/doors around it) so there is no privacy. There was some noise from the street during the night because of the central location.

    The staff was very nice and helpful and answered our questions promptly. The room was nice and spacious, and the location was very good.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    10
    We will definitely stay here again . 10 out of 10 for everything and great communication with the staff
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    We couldn’t find any faults .

    Very close to centre with a great market across the road , excellent facilities , really clean and comfortable.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The quality of some of the furniture is not great

    Location was great, apartment was cute

    Stayed in June 2025

  • Reviewed: 17 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room with City View
    • Stayed 1 night

    My only complaint are the doors. Whatever way I was pulling down on the handle, it would not open after inputting the PIN code. Thankfully, another guest was there to help me! I'm not sure if the handles are sensitive? Apparently I inputted the code correctly, but I just didn't have the right hand to open the door.

    I really enjoyed how close it was to the bus station! The staff are very communicative over email and answered all my queries. The room was really amazing, so worth the price and so many amenities! I will definitely stay here again.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    10
    Delighted with our stay and all facilities were excellent..
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    We found it very hard to find the property

    It was very central and perfect for us

    Stayed in June 2025

  • Reviewed: 12 June 2025

    10
    Would stay here again
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was perfect

    Beautiful room in a great location, the balcony was a lovely extra and there was a nice level of atmosphere from outside that could be turned off by closing the balcony door. The decor is amazing, lovely big shower and plenty of storage. The process of getting the codes to the property couldn’t be easier and streamlined the whole process. The kitchen was also well equipped for what I needed. Would definitely stay here again.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    9.0
    Very adorable apartment with friendly hosts.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    There's quite a bit of traffic noise coming in from the street, and it's very hot at night with no air conditioning. We were able to manage with ear plugs and sleep masks however

    The rooms are very cute and tastefully decorated. The location is amazing. The hosts were friendly and quick to respond. And everything was super clean and they made up the rooms each day. They also refilled the Nespresso pods which I loved. There's lots of natural light and air. We just left the windows open which was wonderful, the patio is so cozy. We were in the Luana room.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was not comfortable, foam mattress where you sink in. I was not expecting the set of stairs to access the rooms, I would've liked the description to flag that aspect. In addition, they were very old wooden stairs and thensteps were uneven. It was not warm enough, but in the summer it must be difficult without an AC.

    Excellent location, the room itself was nice and clean.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    8.0
    Good accomodation in Santander
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room was not soundproof and every window/wall was exposed to the street, so all kinds of noise could be heard.

    Really beautiful room furnished with great taste. The bed was comfortable and the small kitchen was enough for us for a quick breakfast. The bathroom was ok and also the balcony.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Enjoyed our night there
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very central and underground parking across the street. Student log type of vibe

    Stayed in June 2025

  • Reviewed: 15 May 2025

    9.0
    Impressive
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Prefer a reception desk at facility. Codes and no personal contact aren’t what we are used to.

    Modern and inviting touches. Clever design and spacious, including fridge, microwave, kettle and coffee machine.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Glass door to bathroom awkward for a twin unit

    Excellent staff - great communication Well set up unit with everything we needed Comfortable beds

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    Wonderful stay, can’t wait to return
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and lovely individual designs. Great location, easy walking distance of town and right next to the big market.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom had a glass sliding door which is fine if you are travelling alone or strangely close to the person you're travelling with. It doesn't keep smells out either.

    I enjoyed my stay the room was great with everything you'd need for a short stay. Great location with everything in walking distance. The staff were very helpful and friendly also

    Stayed in May 2025

  • Reviewed: 30 April 2025

    9.0
    Very comfortable, friendly little hotel suite
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was just lovely

    Lovely clean and comfortable room. Friendly and helpful staff.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    10
    Friendly and comfortable
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Good central location. I was able to store my bag in a locker before check in after contacting the owner and an employee meeting me at the main door. I was even offered an umbrella to borrow as it had started to rain. Messages answered almost immediately, even out of reception hours. Code system an excellent idea. Limon room had everything I needed. Cleaned every day by fantastic cleaning staff. Santander is a beautiful hidden gem and the extensive bus routes make it easy to travel around the city and beaches.

    Stayed in April 2025

Showing 1 – 25

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