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Reviews of The Social Hub San Sebastián 3 stars

Hermanos Otamendi 11, barrio de Riberas de Loiola, Amara, 20014 Donostia-San Sebastián, Spain

#27 of 81 hotels in Donostia-San Sebastián

Guests' Choice

Review score

Based on 971 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    7.8

  • Facilities

    9.2

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 4 September 2025

    10
    Very trendy hotel chain with all the amenities you could want for a city stay, with the added bonus of a great roof top
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Slightly out of town but the local bus was brilliant.

    Contemporary, friendly hotel stay with amazing roof top pool.

    Stayed in July 2025

  • Reviewed: 4 September 2025

    8.0
    The young couple I booked this for were very pleased with this accomodation
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    I booked this for my 23 year old son and his girlfriend. They loved it

    Stayed in July 2025

  • Reviewed: 2 September 2025

    9.0
    Practical, efficient, spotless & very comfortable with parking on site.
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I thought the staff could have been friendlier. I think it is supposed to be a pretty much self sufficient place to stay but there was no warmth in the staff.

    It is a very clean, efficient place to stay, it has everything you need for a comfortable, relaxing stay. My teenage girls loved it.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    A small disadvantage was that i couldnt get hold of the reception a few times- there was a huge line for check in and i couldnt even ask a simple question for a long time. Furthermore i tried calling the reception and they didnt pick up a few times either.

    I loved the aesthetics, design, the pool, the restaurant - breakfast was so delicious.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    10
    Great place to stay in San Sebastián
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice hotel! Clean modern room and a lot of facilities in the hotel. And it’s easy to reach the city centre by foot or bus.

    Stayed in September 2025

  • Reviewed: 30 August 2025

    8.0
    Not the full service expected.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    The location is not the best, about 20min away by bus to the city center. Not possible to use the swimming pool if you check out. Even if you have been there for 6 days and you have the only one day of sun and four hours to kill before your bus leaves, no, they do not allow you to use the pool for 4hours. First hotel where I have ever encounter that. That is really not ok.

    It was all new and clean.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    The location is a bit far from Old Town. Its not the hotel's problem, but the shops and restaurants in the surrounding area are not great.

    Overall, convenient space with integrated co-working, gym and hotel facilities. It's a decent gym, comfortable mattress and pillows, as well, super clean and tidy overall

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like!

    Handy for bus into centre of town. Also close to motorway access. Excellent swimming pool. Comfortable bed. Good breakfast. Very relaxed atmosphere with intelligent staff.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Great, affordable hotel with a pool that’s still close to the old town. Would highly recommend!
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    We paid an extortionate amount for a very basic sandwich on arrival - and quickly learnt to eat elsewhere.

    Lovely hotel, an easy 30 minute walk into the old town. Good facilities - although we didn’t realise use many of them - and great to have access to a pool!

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Comfortable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Plenty of rooms space and a very nice bathroom.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Stylish property, great place to stay although slightly out of the centre
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Pool a bit disappointing, breakfast expensive and food not that good. Plus the coffee was very poor. Also, some of the staff were excellent but others were a bit rude and off hand.

    Stylish, clean and lots of facilities.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant menu was basic not a lot happening outside the hotel in relation to other food options

    Clean and comfortable and a nice atmosphere

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Great hotel great location great transport links lovely area
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Nice hotel good facilities great location and excellent public transport

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Perfect balance between visit and work
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Some elements were noisy especially from other rooms like doors

    Amenities and availability of work, fitness and laundry room

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Great stay in sanse
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit far from the city and the bikes to rent a bit expensive 12€/day

    The room and the living room, working area, breakfast very good and complete. Great gym!

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The carpark was expensive

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Nice modern hotel
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Plug sockets in the room, there weren't many in a suitable position to charge phones over night if you need an adaptor.

    Really nice and clean. Quiet and in good location to the train station. Pool was great though sadly it rained when we were there so didn't really get to use the facility properly. Bed comfortable and easily big enough for 2.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Would definitely stay here again if I was in San Sebastián in the summer.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights

    Buffet breakfast is good, but overpriced if you pay on the day for it.

    Large comfy bed; good sized room with a mini fridge and safe; modern bathroom with powerful shower and shampoo, shower gel and conditioner provided; great air conditioning unit that actually cools the room down; excellent variety of social spaces in the hotel to sit in with family, including a rooftop pool and well-priced bar; free laundry including driers; good running routes straight from the hotel; 24 hour reception; only a short walk or bus ride to the centre of town; bike hire available from the hotel for a good price.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Related, social and delicious food
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 8 nights
    • Submitted via mobile

    Very relaxed social atmosphere. Great breakfast too. Loved the included free laundry facility and helpful staff. Last night we used the community kitchen to feed 10 of us. Brilliant.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Nice
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Big Co-Space. Reminds of a student dorm more than a hotel. Little funny they call it Social Hub as they have a QR-Code for everything. Also feels like mostly students are working there, who are not always the most hospitable

    Clean, nice rooms. Good shower

    Stayed in July 2025

  • Reviewed: 18 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    clean easy parking free activities such as ping-pong big spaces

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit far from old town, can hear doors closing on your floor which shakes the room and can also hear water running through walls

    Great amenities, pool & gym access, ping pong tables, free laundry

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    air conditioning not working during the day and night

    Stayed in July 2025

  • Reviewed: 16 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved this hotel, brilliant facilities. Yes a bit away from the action but we think it was worth it

    Stayed in July 2025

Showing 1 – 25

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