Hermanos Otamendi 11, barrio de Riberas de Loiola, Amara, 20014 Donostia-San Sebastián, Spain
#27 of 81 hotels in Donostia-San Sebastián
Guests' ChoiceBased on 971 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
7.8
Facilities
9.2
Staff
9.0
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 4 September 2025
Claire
United KingdomSlightly out of town but the local bus was brilliant.
Contemporary, friendly hotel stay with amazing roof top pool.
Stayed in July 2025
Reviewed: 4 September 2025
Anne
United KingdomI booked this for my 23 year old son and his girlfriend. They loved it
Stayed in July 2025
Reviewed: 2 September 2025
Michelle
JerseyI thought the staff could have been friendlier. I think it is supposed to be a pretty much self sufficient place to stay but there was no warmth in the staff.
It is a very clean, efficient place to stay, it has everything you need for a comfortable, relaxing stay. My teenage girls loved it.
Stayed in August 2025
Reviewed: 1 September 2025
Zuzanna
PolandA small disadvantage was that i couldnt get hold of the reception a few times- there was a huge line for check in and i couldnt even ask a simple question for a long time. Furthermore i tried calling the reception and they didnt pick up a few times either.
I loved the aesthetics, design, the pool, the restaurant - breakfast was so delicious.
Stayed in September 2025
Reviewed: 1 September 2025
Mayella
NetherlandsVery nice hotel! Clean modern room and a lot of facilities in the hotel. And it’s easy to reach the city centre by foot or bus.
Stayed in September 2025
Reviewed: 30 August 2025
Esther
GermanyThe location is not the best, about 20min away by bus to the city center. Not possible to use the swimming pool if you check out. Even if you have been there for 6 days and you have the only one day of sun and four hours to kill before your bus leaves, no, they do not allow you to use the pool for 4hours. First hotel where I have ever encounter that. That is really not ok.
It was all new and clean.
Stayed in August 2025
Reviewed: 30 August 2025
Guilherme
United KingdomThe location is a bit far from Old Town. Its not the hotel's problem, but the shops and restaurants in the surrounding area are not great.
Overall, convenient space with integrated co-working, gym and hotel facilities. It's a decent gym, comfortable mattress and pillows, as well, super clean and tidy overall
Stayed in August 2025
Reviewed: 28 August 2025
Morag
United KingdomNothing not to like!
Handy for bus into centre of town. Also close to motorway access. Excellent swimming pool. Comfortable bed. Good breakfast. Very relaxed atmosphere with intelligent staff.
Stayed in August 2025
Reviewed: 28 August 2025
Olivia
United KingdomWe paid an extortionate amount for a very basic sandwich on arrival - and quickly learnt to eat elsewhere.
Lovely hotel, an easy 30 minute walk into the old town. Good facilities - although we didn’t realise use many of them - and great to have access to a pool!
Stayed in August 2025
Reviewed: 28 August 2025
Israel
Puerto RicoPlenty of rooms space and a very nice bathroom.
Stayed in August 2025
Reviewed: 27 August 2025
Simon
United KingdomPool a bit disappointing, breakfast expensive and food not that good. Plus the coffee was very poor. Also, some of the staff were excellent but others were a bit rude and off hand.
Stylish, clean and lots of facilities.
Stayed in August 2025
Reviewed: 27 August 2025
Liam
IrelandRestaurant menu was basic not a lot happening outside the hotel in relation to other food options
Clean and comfortable and a nice atmosphere
Stayed in August 2025
Reviewed: 26 August 2025
Billy
IrelandNice hotel good facilities great location and excellent public transport
Stayed in August 2025
Reviewed: 24 August 2025
Soufiene
FranceSome elements were noisy especially from other rooms like doors
Amenities and availability of work, fitness and laundry room
Stayed in August 2025
Reviewed: 23 August 2025
Berta
SpainA bit far from the city and the bikes to rent a bit expensive 12€/day
The room and the living room, working area, breakfast very good and complete. Great gym!
Stayed in August 2025
Reviewed: 22 August 2025
Warren
United KingdomThe carpark was expensive
Stayed in August 2025
Reviewed: 22 August 2025
Frances
United KingdomPlug sockets in the room, there weren't many in a suitable position to charge phones over night if you need an adaptor.
Really nice and clean. Quiet and in good location to the train station. Pool was great though sadly it rained when we were there so didn't really get to use the facility properly. Bed comfortable and easily big enough for 2.
Stayed in August 2025
Reviewed: 21 August 2025
Elena
United KingdomBuffet breakfast is good, but overpriced if you pay on the day for it.
Large comfy bed; good sized room with a mini fridge and safe; modern bathroom with powerful shower and shampoo, shower gel and conditioner provided; great air conditioning unit that actually cools the room down; excellent variety of social spaces in the hotel to sit in with family, including a rooftop pool and well-priced bar; free laundry including driers; good running routes straight from the hotel; 24 hour reception; only a short walk or bus ride to the centre of town; bike hire available from the hotel for a good price.
Stayed in August 2025
Reviewed: 20 August 2025
Mat
United KingdomVery relaxed social atmosphere. Great breakfast too. Loved the included free laundry facility and helpful staff. Last night we used the community kitchen to feed 10 of us. Brilliant.
Stayed in August 2025
Reviewed: 19 August 2025
Ina
GermanyBig Co-Space. Reminds of a student dorm more than a hotel. Little funny they call it Social Hub as they have a QR-Code for everything. Also feels like mostly students are working there, who are not always the most hospitable
Clean, nice rooms. Good shower
Stayed in July 2025
Reviewed: 18 August 2025
Weiwei
Italyclean easy parking free activities such as ping-pong big spaces
Stayed in August 2025
Reviewed: 18 August 2025
Melissa
United StatesA bit far from old town, can hear doors closing on your floor which shakes the room and can also hear water running through walls
Great amenities, pool & gym access, ping pong tables, free laundry
Stayed in August 2025
Reviewed: 16 August 2025
Hallas
Canadaair conditioning not working during the day and night
Stayed in July 2025
Reviewed: 16 August 2025
Ciara
United KingdomLoved this hotel, brilliant facilities. Yes a bit away from the action but we think it was worth it
Stayed in July 2025
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