Skip to main content
  1. Hotel reviews homepage
  2. Spain hotel reviews
  3. Basque Country hotel reviews
  4. Zumaia hotel reviews
  5. Reviews of Hotel & Talasoterapia Zelai

Reviews of Hotel & Talasoterapia Zelai 1 stars

Playa Itzurun, s/n, 20750 Zumaia, Spain

#25 of 34 hotels in Zumaia

Guests' Choice

Review score

Based on 109 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    9.4

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    8.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 25 August 2025

    7.0
    Nice location but overpriced hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    The bathroom is uncomfortable in many ways; the soap dispenser is at the oposite extreme of the shower head; alternatively, you can shower close to the dispenser but without availing of the shower screen. A mess. The hair drier and mirror lights did not work. The windows need some cleaning. Breakfast is way too expensive.

    Good location, great sunsets. Free parking. Room with big windows. Generous check-out time.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Marina in reception was fantastic!

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    Great Location and Views
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights

    My only real complaint is the price. For what was offered, it felt a little too expensive.

    This was a very strange hotel experience. When we arrived in mid-July, what you'd expect to be peak season the place felt oddly quiet, almost like it was closed. The restaurant wasn’t operating, bar was also closed and breakfast couldn’t be booked through Booking.com. However, you could still show up and pay €15 per person, which felt a bit off. That said, the front desk staff were really kind and helpful. There’s on-site parking, which is a plus, though the entrance is quite narrow but manageable with normal size cars. The absolute highlights were the location and the beautiful view from our room. It’s a shame the overall vibe didn’t match the potential of the setting.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    I would stay again because of the location and easy access to everything.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is nice, needs some upgrades in the room but the area made up for minor issues.

    Beautiful location next to the beach and walking distance to several bar and restaurant.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    7.0
    We were expecting a more enjoyable experience based on the photos but this is a solid hotel option in the city - quiet a
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant was not available, so photos are a bit misleading. Room was small and very basic.

    Clean room. Pretty setting.

    Stayed in May 2025

  • Reviewed: 23 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    It would benefit from some information in the room such as WiFi code, spa prices and availability, tourist information.

    Amazing location, free parking, friendly staff.

    Stayed in June 2025

  • Reviewed: 20 May 2025

    8.0
    Woderfull location
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is a little small and less amenities.

    I selected the hotel because its wonderful location on the top of the mountain and viewing the ocean In addition the fantastic SPA.

    Stayed in May 2025

  • Reviewed: 16 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Nothing.

    The hosts were very kind and nice. The location is amazing, nested on a cliff with access to trails along the ocean, the views are majestic.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    8.0
    Perfect place to rewind.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    It was good

    The location!!!!

    Stayed in March 2025

  • Reviewed: 12 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    The massage and spa are overpriced. In the evening, the cafeteria is serving only the very modest (but cheap) set menu and can't offer even the drinks and snacks (because they have one waiter and one cook which are obviously busy).

    The location and the room which I was given are excellent. The view to the beach from the room is just superb.

    Stayed in November 2024

  • Reviewed: 7 October 2024

    7.0
    Location is a stand out.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Property is old and needs renovation.

    Location, location and location

    Stayed in October 2024

  • Reviewed: 11 July 2024

    8.0
    Could offer variety for guests. SHOULD do something to save local wildlife from plastic waste
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights

    The hotel restaurant only offered set price three course meals. We have a smaller appetite and were disappointed that we could not have the option of one course so we had to go and find our meals away from the hotel. The beach is full of plastic rubbish. I took bin bags from the hotel and filled them - the state of the beach and the risk to wildlife will put off visitors. All hotels need to band together and insist the local council cleans up the beach.

    Great location, safe parking and enjoyable walks from the hotel, The hot stone massage was very good.

    Stayed in May 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I believe the interior and facilities could use some renovation.

    Fantastic views from the window and the location. Amazing and helpful staff. Talasoterapia was such a great discovery for us. The location is so strategic that you can catch all the popular hiking routes right next to the hotel. Also it was very clean.

    Stayed in June 2024

  • Reviewed: 14 May 2024

    9.0
    Very welcoming, beautiful views and beach, short walk to the town
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The views, the beach, the talasoterapia

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Room looked a bit outdated and cleanliness could be improved. It’s such a shame, as the hotel has an immense potential!

    It was such a great experience spending a couple of nights in a room facing the beach and the sea. Breakfast was great and overall we were satisfied with most of the things

    Stayed in May 2024

  • Reviewed: 20 March 2024

    7.0
    Pretty good normal hotel, with fantastic location.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    The tenants are locked at the hotel after 10 pm and cannot go out, all doors are locked, and all the staff is gone which is a bit weird.

    The location is gorgeous, right on the beach, close to the marvelous cliffs. This region itself is a pearl, worth all the efforts to visit. The room is just normal, but the bathroom is much better. Quiet place with pleasant warm weather in mid-March. The staff is very kind and helpful and mostly speaks English in contrast to the environment. Pretty resort town, stylish and authentic. Extremely clean! Lots of picturesque trails and beaches around. I would call this the Atlantic Switzerland.

    Stayed in March 2024

  • Reviewed: 5 October 2023

    7.0
    Great location, basic hotel.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very outdated decoration, parking spaces very small, air conditioning broken, some staff were rude.

    Really friendly reception staff, incredible location and comfy beds.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    8.0
    It’s a great place to stay for a full vacation
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The shower hose in the room was located towards the floor, so I had to hold it with my hand, which was very inconvenient. So, after using the hotel's well-equipped spa and jacuzzi, I used the shower there.

    Staying in a hotel next to such a special and wonderful natural scenery is a great experience in my life. The large jacuzzi and spa are very nice. Although it's a great place to stay for a full holiday, the area is short on accommodation and expensive for many people walking Spain's famous Camino del Norte route. It's a burdensome price

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Lovely place, but not for massage
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We booked massages as we are walking the Camino and just about everything was tired and slightly hurting. But the masseur was inadequately trained, seemingly accustomed to light weight beauty massages. And I had to ask her to do my feet, which were very tired and sore and which she was going to skip without my request despite my mentioning them earlier.

    Beautiful location just above the beach. Lovely patio to watch the sunset. Clean and comfortable.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely the best location in Zumaia. Comfortable beds with good linen and towels. We also enjoyed the Spa.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The directions linked in booking.com are not accurate so it took a long time to find. I recommend search the hotel and get directions that way. The mattress in the room we stayed had a bit of “roll together”

    Amazing location! And free parking. Very clean, good views. Only stayed one night but would go back if I’m the area.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    8.0
    I will stay here again .
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The Bay Of Biscay , The location of the Hotel to fine dinning .

    Stayed in September 2023

  • Reviewed: 17 August 2023

    9.0
    Unique place for relax next to a beautiful beach
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I understand that being so close to the sea and having a thalassotherapy facility is a constant battle against the elements, but in my opinion some places of the hotel need a little bit more maintenance.

    Perfect place, with unique views to the beach. Having a SPA in the same hotel is also nice. The food was good, especially the breakfast.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    8.0
    Great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    - The spa is extra and it wasn’t explained to us until we asked. - We stayed two nights and our room didn’t have toilet paper even after it was cleaned after the first night.

    The best location in Zumaia. Comfortable rooms, nice front desk staff.

    Stayed in July 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: