La Bocaina S/N, 35510 Puerto del Carmen, Spain
#785 of 951 hotels in Puerto del Carmen
Guests' ChoiceBased on 110 hotel reviews
8.2Cleanliness
8.2
Comfort
8.4
Location
8.4
Facilities
8.0
Staff
7.9
Value for money
8.6
Free WiFi
5.6
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End of dialog contentReviewed: 5 May 2025
Jonathan
United KingdomVilla next door has construction work going on but didn't bother us. However the pool needed cleaning, we arrived the Saturday and pool wasn't cleaned properly until the Tuesday. As we have a 4 month old baby we didn't want to use the pool before this. I had contacted the letting agency to try get the pool cleaned sooner than Tuesday but this wasnt poasible. (Pool should be cleaned before every new arrival in my opinion) Bad smell from downstairs bathroom of stagnant water, maintenance looked at this but didn't seem to make a difference Interior of the villa is outdated and needs modernised.
Location is brilliant, 5 minute walk to main strip , near super markets from villa. Villa was open and spacious, good size bedrooms, plenty of storage. Washing machine is great for a family and a dishwasher. Private pool was a bonus. Cot was provided for our baby. Just to note the water boiler broke and leaked, contacted letting agency and maintenance came out in less than 2 hours and replaced the broken water boiler.
Stayed in May 2025
Reviewed: 5 May 2025
Angela
United KingdomCouple of little things that didn’t really affect us, one window didn’t open, toilet flush was a bit tricky. Nothing that a little bit of maintenance wouldn’t fix.
Great location, 5-10 minute walk down to the strip. It was great to have a pool to ourselves with plenty of room for the 6 of us in the villa. We also had an issue with the kettle, microwave and washing machine which were all replaced with new ones the next day so their customer care was great.
Stayed in April 2025
Reviewed: 7 April 2025
Riki1981
IrelandLocation about 10-15min walk from main strip. Very well laid out house and large rooms. Downstairs toilet did have bad smell when we arrived and didn't go aware throughout our stay. Upstairs bathroom window didn't open nor did the door going out to balcony. The water pump also had to be changed as pressure went, it was changed quick. The hot water didn't last long enough for 3 showers in a row, small tank. Kitchen well equipped. Handy to have washing machine. Pool area nice but some cracked tiles.
Stayed in February 2025
Reviewed: 2 March 2025
Sara
United KingdomDifficult to locate the property, - the name of the villa would have been useful. Some more hooks on the doors - in the bathrooms and bedrooms would be handy. Tea pot would be useful
Great size property Pool was great - sun all afternoon Easy walk down to the beach and shops/restaurants
Stayed in March 2025
Reviewed: 20 February 2025
Kelly
IrelandTowels and bed linen could be changed more than once a week if staying over 7 days. Wifi not strong enough.
Spacious house. All mod cons. Pool facilities great too.
Stayed in February 2025
Reviewed: 17 February 2025
Ryan
United KingdomEverything was great although the floor around the pool area could be mopped as part of the cleaning process because we kept getting dirty feet. But that's just a small issue, everything else was great
Great location and decent sized villa. For the price you pay you can't fault it really. I wouldn't let any negative reviews put you off booking. We staying at Villa 18.
Stayed in February 2025
Reviewed: 3 February 2025
Wendy
United KingdomMore towels/linen
Location not far from the strip.
Stayed in February 2025
Reviewed: 18 January 2025
Samantha
IrelandThe double bedroom door needs trimmed down when opening or closing makes a loud noise. If more than one couple you would surely wake the whole house if up during the night.
The villa was fab ideal location 10mins to the strip. Cooking and bbq is avaiable so we got the use of the outside space a couple of days. We used the main bedroom and bed was fine. The balcony was great on the top floor for getting the last few rays if sun in the evening. Showers were good. Easy access to villa though we had a couple of emails with different villa numbers but we knew were it was. Over all a lovely experenice.
Stayed in January 2025
Reviewed: 18 December 2024
Julie
United KingdomUncomfortable indoor dining table and the decor of the seating are was very basic. TV was lacking English TV channels. Flaking paint on external walls around the pool area needed to be brushed. The kitchen was functional but there was a lack of workspace. There was a table of sorts but it housed the kettle and toaster and there were limited power sockets. We did have some disruption with the neighbours drilling and banging for a few days which I suppose was not avoidable. Overall we enjoyed our stay but a few ornaments or aesthetics would go a long way.
The location, comfortable beds and clean bathrooms along with the upstairs balcony. Comfortable clean sunbeds.
Stayed in December 2024
Reviewed: 7 December 2024
Donna
United KingdomMaybe a heated pool would be nice and we found the locks on the door a bit stiff and sometimes difficult to open.
Walking distance and pretty close to the beach. The pool was nice but we didn’t really use it as it’s winter. Good amount of cupboard space, clean and the location is great.
Stayed in December 2024
Reviewed: 7 November 2024
Ian
United KingdomWi-Fi was cutting out all the time. Brought my own firestick and it wouldn’t work at peak times.
Great sized property with a lovey pool. Located on quiet street but easily accessible to the beach and all the activities.
Stayed in November 2024
Reviewed: 19 October 2024
Steven
United KingdomThe pool wasn’t heated
Great value for money
Stayed in October 2024
Reviewed: 12 October 2024
Furgal
Irelandpool and alot of space
Stayed in October 2024
Reviewed: 12 October 2024
Regina
IrelandCould do with a bit of maintenance outside with a lot of loose tiles around the pool.
Great location, very spacious and comfortable. Has everything we needed.
Stayed in October 2024
Reviewed: 10 August 2024
Gary
IrelandWas in a very quiet place
Stayed in August 2024
Reviewed: 18 June 2024
Denis
United KingdomSatellite TV only had Spanish programmes
Size of property was very large Well equipped kitchen Private pool was excellent
Stayed in June 2024
Reviewed: 6 March 2024
Paul
United KingdomThe property was tired , bedroom door got stuck & didn’t close properly . By renewing , adding & replacing just a few items with minimal cost . The property would have gone from OK to good or better . Simple things no sink plug or bowl for washing up . One of the chairs you couldn’t sit on . These things didn’t ruin our holiday but would have made it better. Pool was freezing this time of year too.
The location was OK & property was clean .
Stayed in March 2024
Reviewed: 1 March 2024
Simon
United KingdomCould do with some touching up around the place here and there but not an issue
The size was fantastic. Loved having a private Pool and the extra bathroom was great. Very quiet and the upstairs terrace was also great for an evening drink. So well catered - everything you need. We had sun all week so what is there to complain about??
Stayed in February 2024
Reviewed: 23 February 2024
Brian
United KingdomVilla could do with a refurb but for the price paid we were happy with what we got. Apart from the wifi being really patchy everything else was as expected
Great location, have stayed before and will stay again
Stayed in February 2024
Reviewed: 10 February 2024
Hayley
IrelandCould do with a fresh coat of paint
Stayed in January 2024
Reviewed: 11 January 2024
Leanne
United KingdomThe only comment to make was no hair dryer, i had to buy my own when we got there
we liked where the villa was, nice quiet area, the villa was bigger than we thought
Stayed in December 2023
Reviewed: 6 January 2024
Adam
United KingdomCould do with a few maintenance issues sorting but cosmetic only. Heated pool needed in winter.
Good location and spacious
Stayed in January 2024
Reviewed: 28 November 2023
Rachel
IrelandDecor is a bit dated. Pillow on bed is hard. Usually swap for sofa cushions downstairs
Had been in March so came back again. Every thing clean has everything needed. WiFi was a little patchy for tv.
Stayed in November 2023
Reviewed: 12 November 2023
Karen
United KingdomWe were given no cleaning products. We had to buy all the basics to keep the villa clean No bin bags and no instruction what to do with waste Toilet seats were broken and villa seemed a bit tired Only left us one toilet roll! It was adequate and clean
Location was superb Pool was lovely and sitting area outside and on balcony
Stayed in October 2023
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