Nothing

A very last minute booking in this lovely hotel in the center of Jerez,good service, lovely breakfast included even if I seemed to be up and about early enough to enjoy it! Room had a bath with jacuzzi option and small terrace to sit out in that I hadn’t expected, most importantly to me was good sound proofing, sat out on terrace can here all the local bars but with door shut didn’t here a peep!

Stayed in May 2024

The hot tub that was advertised was taken out years ago.

Nice staff. Good breakfast. Restaurant on the premises.

Stayed in May 2024

Parking and access to hotel (was prevented by road works)

Grat location

Stayed in May 2024

Because it was the Moto GP weekend it was really noisy outside our window till late at night.

Central location. Large room and friendly helpful staff.

Stayed in April 2024

Just getting the car to the car park which was a temporary problem due to road works.

Everything was good at the hotel. Staff, food, cleanliness and furnishings all excellent.

Stayed in April 2024

The rooms need a bit of an update but if that happened the price would have to go up so we were happy with it as it is!

Great price and a lovely breakfast. Warm rolls and croissants served at our table together with freshly squeezed orange juice

Stayed in April 2024

Not much

Location Breakfast Staff

Stayed in April 2024

Room No 4 had an unfortunate smell upon arrival but once air freshener worked it seemed to disappear. Artwork in the hotel was very garish and an over abundance of dried flowers gave the entrance hall a very cluttered appearance. It could do with minimalising!

Central position in a quiet small square. Large room and huge bathroom. Good breakfast.

Stayed in March 2024

Wonderful old tradition palcio

Stayed in February 2024

The lighting in bedroom 17 was inadequate. You could not see into the wardrobe after dark.

I liked its position in Jerez. Access to the centre was easy and it had its own parking. Food was excellent in the hotel but you dined alone!

Stayed in February 2024

location

Stayed in February 2024

Our bathroom could have done with some upgrading although the bedroom was more spacious than we expected.

This hotel was more elegant than the photos suggest and is in a good location for sightseeing. The receptionist was very helpful identifying any tours in English that might be available for our stay (we hadn't pre-booked a sherry tour). Car parking was provided to the rear of the property

Stayed in February 2024

Nothing, it was all very good.

The hotel staff are very welcoming and friendly, the facilities are great, location it right in the middle of the old town, which is very easy to find.

Stayed in February 2024

Breakfast bit sparse, spa bath fittings came away when on, not sure on cleanliness of fittings

Great location, traditional Spanish structure with central courtyard, generous public spaces and rooms (junior suite). Great modern furniture. Lovely roll top bath with spa

Stayed in January 2024

Great locations

Stayed in January 2024

No bar or lounge, room wasn’t cleaned .

Great location, nice big room,

Stayed in December 2023

Not great shower, no discussion about trips etc on arrival

Excellent position

Stayed in November 2023

A lot of stairs to the rooftop suite. My knees, not great at the best of times, took a pounding. Breakfast was nicely presented, but in my view, not really for the Brits. I don’t mean I was expecting a cooked fry up, but cold cured meat and bread isn’t my bag, and although there was yoghurt and dried fruit, it wasn’t great. I didn’t starve though and there was nice toasted bread and cheese, which you had to request.

The hotel was ideally located and relatively easy to find. We were travelling for my wife’s birthday, and the staff marked this at breakfast with a cake and candle which was a nice touch. We had a junior suite with rooftop views across the city - spectacular! The history of the property is interesting with its Irish connections, but the old city wall passes right through the building and can be seen in reception and also ascending in the lift to the first floor via glass panels! Nice touch. Car parking is good.

Stayed in November 2023

Central location, wonderful grand staircase, pleasant helpful staff

Stayed in November 2023

Very well located. Friendly welcome from everyone. Helpful and smiled!

Stayed in November 2023

Great staff and a fantastic location for exploring Jerez

Stayed in October 2023

The bedroom had very little natural light. Bathroom needed some refurbishment AC didn't seem to have very good temperature control, too cool for room temp setting.

Very quiet location. Car parking on site. Very pleasant staff. Spacious public areas.

Stayed in October 2023

The place could do with a lick of paint here and there. Despite our room being very well sized, it had some very tight spots between the bed and tv unit etc. Also, clear directions on how to access the car park would be very much appreciated, we found it almost by accident after getting lost.

A very well located hotel in a wonderful old palace featuring some stunning original features. Staff were very welcoming, friendly and helpful, in particular with a recommendation for a great local tapas bar. Our room was a very good size and parking is available on site. Very good value for money too.

Stayed in October 2023

Room was nice, staff was very helpful and a great location.

Stayed in October 2023