Check-in was very slow even though I had already checked in online.

Excellent location for the beach. The centre is a twenty minute walk through a pedestrian tunnel. The room was clean and comfortable.

Stayed in September 2025

Should have hair conditioner in bathrooms especially being a beach hotel.

Location near the beach and also easy walk to old town via walking tunnel close by.

Stayed in August 2025

Pillows were terrible, too hard and too thick. It felt like I was resting my head on a soccer ball, as a side sleeper it pushed me neck too far upward. There should be different pillows available, soft, hard, medium...etc. A very nice maid found me some softer, smaller pillows. Garage parking is far too expensive.

Excellent room and hotel. The gym should be larger, for such a large hotel.

Stayed in July 2025

Quite expensive

Beautiful hotel and near the beach

Stayed in August 2025

All good

Great hotel, good facilities and great very helpful staff

Stayed in July 2025

Loved everything! Breakfast has a lot of options and the personnel is extremely attentive. The rooms have been recently renovated and are clean and spacious. Very well located, close to the Casino and beach front!

Stayed in July 2025

Check-in was at 16:00 and check-out at 12:00. On departure day, our internet access and room card were deactivated after breakfast, so one person had to take all the luggage down. Breakfast offered a good selection, though the hot food was only lukewarm. Coffee facilities were only available in the room but no tea.

The conveniences made our stay exceptionally pleasant, allowing us to explore the area with ease and return to a comfortable base each night. The nearby attractions were easy to access, and we appreciated being able to stroll to dinner and not worry about transportation or parking.

Stayed in July 2025

Zero

I love Hotel Santemar, great building, great staff, very clean, very comfortable and my favourite location in Santander.

Stayed in July 2025

There aren't enough lifts, you wait for ages. It's ridiculously expensive. We didn't try their parking as we found a space in the street but that can't be guaranteed.

Despite being very ugly on the outside everything inside is really nice. Very clean. Spacious room, comfy bed. Lovely view at the front.

Stayed in July 2025

Small and expensive room (450€ 2 px 2 nights without breakfast), maybe because it was during Santander local festivities. Minibar was not cold enough. There wasn't a single bottle of water as an offer.

Easy check in and check out, perfectly clean, sophisticated and modern room.

Stayed in July 2025

Nothing

Awesome location just a few steps from El Sardinero beach. Great hotel for enjoying the beach and the beautiful surroundings. The rooms are very comfortable and nicely decorated. The staff is very helpful and the rooms are very clean. Highly recommend it!

Stayed in July 2025

Good position, very comfortable beds.

Stayed in July 2025

Bar was depressive. Restaurant for breakfast could be better. No valet to handle luggage except for one person that did maintenance, repaired rooms and patiently assisted with luggage Also no concierge service. At one time was told by a very rude front office receptionist that she could not call restaurant to say I was on my way. Others in reception very nice. I guess you get a bad apple in the bunch

Location was great. Room was nice after getting changed from first one that smelled like a cigarette factory

Stayed in June 2025

Top hotel and rooms

Stayed in June 2025

Great hotel. Very nice location. Easy to walk to city center. Close to the water. Staff were very helpful. Always willing to answer questions and assist. Room was spacious and clean.

Stayed in July 2025

Internet was not good.

Location very good. Street parking easy.

Stayed in July 2025

No parking available at the hotel or in the street at this time of year, had to park over one kilometre away to find any parking space. Had i known this before hand , I would have not chosen this hotel because of this busy time of year.

The Hotel is located next to the beach, easy reach to all facilities. Hotel very clean.

Stayed in July 2025

You pay extra for fast WI-Fi. It was virtually non-existent

Great location

Stayed in July 2025

The hotel looks a little dated on the exterior.

Great location very close to the beach. The room was very modern and clean.

Stayed in July 2025

Coffee shop open at breakfast time.

Helpful friendly staff,good location and secure parking.ideal for ferry port and access to and from motorway.

Stayed in June 2025

Nothing actually, though I wish I could have been on a higher floor, instead of first floor (to get a view of the ocean of city).

Superior quality of facilities, and perfect location.

Stayed in July 2025

The car park charge per night was pretty expensive at 18 euros a night

The hotel is very well positioned only metres away from the promenade and the underground parking facility is excellent although it is quite expensive. Parking is free on the streets outside the hotel. We were early checking in but the staff assured us our room was ready and it wasnt a problem. Our room looked out towards the sea and was very nicely appointed and felt to be newly refurbished with a nautical theme. The bed was super comfortable and the room was clean as was the bathroom. Breakfast was exceptionally good. So much choice and all the food was so fresh and nicely presented. From the hotel we walked each day. So much to see without catching the hop on hop off bus which does go from the promenade at the bottom of the street but walking along the promenade to visit Magdalena Palace is very enjoyable an d also good exercise after the huge breakfast!

Stayed in June 2025

Gym very poor

Views from the room are astonishing

Stayed in July 2025

Wonderful location and great hotel, we would stay here again!

Stayed in June 2025