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Reviews of Hotel Santa Faz 2 stars

Plaza Santa Faz, 2, 03550 San Juan de Alicante, Spain

#12 of 28 hotels in San Juan de Alicante

Guests' Choice

Review score

Based on 38 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    8.1

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 9 August 2025

    9.0
    Great hotel would return
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    You need a car, very little near by to walk to in 5 minutes.

    This is a hidden gem, exceptionally clean, everything we needed for our overnight stay. Very friendly & they even got the restaurant next door to order in gluten free bread for breakfast. Very comfortable bed & good shower.

    Stayed in August 2025

  • Reviewed: 20 September 2024

    8.0
    great option for accommodation
    • Business trip
    • Family with young children
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Super clean rooms, close to the Institute for Neurosciences, the University Miguel Hernandez and the related hospital. Very friendly personell, always there to assist us! Even if not all of them were fluent in English, we could easily communicate!

    Stayed in September 2024

  • Reviewed: 12 June 2024

    7.0
    Acceptable for this price.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    Road noise

    Stayed in June 2024

  • Reviewed: 28 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    En general todo , la estancia muy positiva recomendable 100%

    Stayed in February 2024

  • Reviewed: 1 October 2023

    10
    Help friendship and feeling of everyone for you
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Senor was magnificent. We have booked again for Thursday night. All really good

    Stayed in October 2023

  • Reviewed: 16 September 2023

    10
    Outstanding hotel don't be put off by the 2 star rating
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was spotlessly clean and the staff were lovely. I would happily stay here again. We are used to a minimum 4 star hotel yet this lovely little hotel proves ratings aren't everything and is a credit to its owner and staff.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    7.0
    Overall it was fine, hotel is somewhat old but clean
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location was not the best but if you have a car it shouldn’t be a problem

    Was clean, comfortable. Ok for a one night

    Stayed in August 2023

  • Reviewed: 15 July 2023

    10
    Super hotel with super Staff !
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is super good)

    Stayed in July 2023

  • Reviewed: 13 June 2023

    10
    Nice staff, very friendly check in
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My partner was in the hospital close by so it was very convenient. I was happily surprised that the room was very quiet.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Said exactly how it was advertised

    Staff were friendly price was good..location was great

    Stayed in June 2023

  • Reviewed: 2 June 2023

    8.0
    Satisfactory
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Ambience

    Stayed in May 2023

  • Reviewed: 6 March 2023

    10
    Very comfortable and we'll priced.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very well priced and clean. And the staff were very kind and helpful. Great little restaurant next door.

    Stayed in March 2023

  • Reviewed: 15 December 2022

    7.0
    Basic rooms, good value for money
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    I could hear other guests, walls are thin and not soundproofed at all. I’d have loved having a fridge in the room. Rooms are a bit outdated but it’s still good value for money.

    The staff were excellent, reception is open 24h and they are very responsive

    Stayed in December 2022

  • Reviewed: 10 September 2022

    9.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Everything we needed, parking on the street was free. Old style hotel, but clean and confortable.

    Stayed in September 2022

  • Reviewed: 9 August 2025

    5.0
    It suited our purpose to go to our concert venue
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very small basic room, tiny bathroom, barely any space to dry

    Room was very clean, receptionist was a lovely friendly lady.

    Stayed in August 2025

  • Reviewed: 30 June 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 16 nights
    • Submitted via mobile

    Hotel Restaurant Santa Faz, Sant Joan 'Alicante. We booked via Booking .com I called the hotel reception before booking and asked about the restaurant opening hours. Man's voice answered that he does not speak English. He said, The restaurant is there. .. asked if the hotel has the lift, because my husband has medical issues with his legs. . I was asked to call the next day.. when personnel will be able to speak English. I booked this hotel , from June 03, to June 19, 2025 We arrived in Santa Faz hotel on June 03, 2025 we were placed in the room for person on the wheelchair with 2 single bad and shower for disable person with the wheelchair. My husband is mobile and walking. He developed Deep Vein Thrombosis while on vacation in Spain. He is on special medical treatment and restrictions. We asked to change this very small room . On arrival we learned that the Restaurant was not open. There was the Note Restaurant under Renovation. Staff said that renovation is going on, for a year. On the next day we also learned that around the hotel there are two coffee bars with sweet cookies, and sandwiches. and beer.. Not really cooked food. . In the room were not even cups or kettle to make the tea or coffee . We complained and explained our situation. Raquel from reception promised to change our room. I explained . We booked this hotel for 16 days. And we are very disappointed and surprised.. We are here because we can't go home to Canada ,due to the diagnosis of my husband and Doctor's order ; Restriction to flight home for weeks and additional med tests as well Relaxing his legs.. We were directed to take a bus to restaurants in Alicante 20 min, We were moved to room 204 which was bigger in size and regular bathroom. We were there for 3 more nights It, did not resolve our uncomfortable and not acceptable situation with the luck of restaurants around this location.

    .The second room where we were transferred to , was bigger, and probably only one with better standard on the all Hotel We were miss informed about the restaurant in the hotel, which is not there It is under renovation for a year. Roo and corridors were clean. Reception Staff was informative.

    Stayed in June 2025

  • Reviewed: 18 August 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    There is not much to like. Just a place to sleep. Beach without car not reachable. Down they have a terrace with a restaurant, I recommend the food, they have a good cook. To sit at the terrace you need to buy something. The cleaning ladies are good and correct, we left our values and money things there and it was ok.

    Stayed in August 2024

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 13 February 2025

    10
    Exceptional
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 13 October 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 25 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

Showing 1 – 25

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