Nothing

Gorgeous finish and attention to detail. Loved the roof top pool area

Stayed in August 2025

Beautiful design

Stayed in August 2025

A beautiful boutique hotel in a well located building with an excellent restaurant and very friendly well informed staff.

Stayed in August 2025

Limited selection of breakfast but what was available was very nice.

Exceptions location and beautiful design. Staff unbelievably friendly and helpful.

Stayed in August 2025

Not enough beds by the pool for guests, which was only a problem for us once And wouldn’t put us off staying again.0

Stayed in August 2025

The gym is very limited and there is only a small number of seats available at the pool. There were a number of people turned away whilst we were there but space is limited in a city centre location.

Feels so luxurious Attention to detail is phenomenal Beautiful surroundings, staff and service.

Stayed in August 2025

The $16 euro Rose glass that’s not even 25% full. The bartender that won’t serve you a drink at 10:58 because the bar closes at 11pm! Seemed pretty lame for a 5 star experience!

Room and front desk staff are excellent! The treats in the room and welcome note very charming. Luv the roof top pool and location. Bedding and vibe of hotel is TOP!

Stayed in July 2025

Nothing….maybe full length mirrors in the hotel room

Fabulous priority, great location and wonderful staff ….the hotel decor is amazing, clean and lovely courtyard

Stayed in August 2025

Not much

The location is exceptional. The service is great. I had a lot of helpful communication with the hotel prior to arrival. The beds are very comfortable. The roof bar is an absolute pleasure, although it does get a bit crowded in peak times. The breakfasts were great.

Stayed in June 2025

Amazing location beautiful hotel most comfy bed lovely staff

Stayed in June 2025

There was nothing to not like!

What a great hotel. I stayed here with my family. we had 4 rooms and loved the rooms, style and the service was top notch.

Stayed in July 2025

I hate this new ''trendy trend'' of not fitting bathroom doors in hotels, and St Francis does this too. There is a glass door for the toilet. But it makes a terrible noise when it is opened and closed (not great at night) Shall we also say, it also doesn't provide much sound insulation. A sympathetic partner would be a benefit. Or perhaps I am just being British-make your own decision.

Genuine 5 star service from staff. The hotel is an oasis of traditional Majorcan ''town house'' tranquility in the centre of Palma. Roof terrace with small, (but bigger than Cappuccino) pool is fantastic and within ''touching distance'' (not literally) of the cathedral. The roof terrace is closed to non-residents during the day which means it does not get too busy. We never failed to get a sunbed or table. It is open to non-residents in the evening. The ''instagramers'' did their posing and pictures which is predictable-it is a fabulous and magical location. But, at 11.00 pm they were made to leave and the staff offered the hotel residents another round of drinks. I may not be glamorous and Instagramable, but I felt special and ''looked after'' We didn't have breakfast (I am sure it is good) but took the short walk to The Cappuccino. Best of both worlds-enjoy the over-visited and over-busy Cappuccino watching the World go by, then back to St Francis for an oasis of calm luxury. Dinner at the restaurant is fantastic (service and taste) I did comment that some of the dishes were not always that visually appealing but very still very tasty. We are talking high end cuisine here and not ''chips for the Brits''

Stayed in June 2025

Nothing

Everything

Stayed in July 2025

Nothing

Great food, friendly staff, gorgeous building, good location.

Stayed in July 2025

Location, staff who remember returning guests and roof top pool .

Stayed in June 2025

Noise outside window from people having breakfast in the morning, gym was small, no showers in pool area to change after check out

It was stunning! Beautiful hotel with amazing views and a bit of history about it. Great location close to everything

Stayed in July 2025

The bar was very quiet but that’s not their fault.

The behaviour of the staff that is considered correct and shows understanding and respect and warmth to their guests.

Stayed in June 2025

They ran out of pool towels one afternoon and instead of the staff at the pool making a plan, we had to go to reception ourselves to get a clean towel.

Wonderful hotel where you are made to feel special the moment you arrive. The staff were attentive and professional and helpful and the hotel is just beautiful! Perfect location for easy access to walk to all attractions in Palma and shops and restaurants. The rooms are large and beds were comfortable and all amenities available. Highly recommended.

Stayed in June 2025

Location

Stayed in June 2025

Liked everything

We really enjoyed the location … quiet and so peaceful. The staff were great from the moment we arrived . The rooftop pool and eatery were a little gem and having an evening drink before dinner with that view was so special .

Stayed in June 2025

Outstanding in every aspect

Stayed in May 2025

Location

Wonderful location & service

Stayed in May 2025

Nothing!

Everything!

Stayed in May 2025

Rooms are starting to look a bit tired. Seating around the pool is limited at times. Little shade near the pool.

This is a very nice hotel in a great location near the centre. Nice roof top pool.

Stayed in May 2025