Reviews of RVHotels Tuca 4 stars
Carretera Baqueira 25, 25539 Vielha, Spain
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewComfortable bed, good breakfast, nice personal.
Too small room (if you come for the night it's manageable but if you plan to atay for couple of days, it's definitely too small). Very old hotel and everything inside including furniture. Lack of soundproofing so you can hear people in other rooms (we even herd what people were whispering in the room next to us...).
Dear Anna, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you appreciated the comfortable bed, the breakfast, and the kindness of our staff — elements we strive to maintain at the highest standard. We also take note of your observations regarding the furniture and soundproofing. We understand how these aspects can impact your overall comfort, especially during longer stays. We are currently working on a renovation plan that includes progressive updates to our rooms and facilities to improve both comfort and sound insulation. We hope to welcome you again in the future with an even better experience. Sincerely, RVHotels Tuca
Dear Anna, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you appreciated the comfortable bed, the breakfast, and the kindness of our staff — elements we strive to maintain at the highest standard… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewThe buffet was delicious and variated
The room was very small. The facilities were outdated, some things, like the carpeting, needed updating. The paint on the bathroom ceiling was old and peeling.
Dear Izaro, Thank you for sharing your experience following your stay at RVHotels Tuca. We’re pleased to hear that you enjoyed our buffet and appreciated both its variety and quality, it's one of the aspects most valued by our guests. Regarding the room size, we would like to clarify that the room reserved was a double small, which, as indicated in its name and description, is indeed more compact than our standard rooms. We understand that space can be an important factor for comfort, and we recommend, for future stays, considering a higher room category for more spacious accommodation. We also take note of your comments on the condition of the facilities. We are currently working on an improvement plan to update areas such as carpeting and bathroom finishes, and we appreciate your feedback in helping us identify priorities. We hope to have the opportunity to welcome you again in the future and provide a more satisfying experience. Sincerely, RVHotels Tuca
Dear Izaro, Thank you for sharing your experience following your stay at RVHotels Tuca. We’re pleased to hear that you enjoyed our buffet and appreciated both its variety and quality, it's one of the aspects most valued by our guests. Re… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe breakfast and dinner was amazing, the staff, especially the waiters were super friendly, great location. The swimming pool and games room was a great area to relax and have fun in. We will definitely visit again.
The room was a bit dated, but this is only a small part that we didn’t like and wouldn’t stop us visiting again.
Dear Karen, Thank you very much for your lovely feedback. We are pleased to hear that you enjoyed the quality of our breakfast and dinner, as well as the friendliness of our staff—especially the waiters. It’s great to know you appreciated our location, the swimming pool, and the games room as relaxing and enjoyable spaces. We take note of your comment regarding the room's style and will consider it in our ongoing efforts to improve. We look forward to welcoming you back soon! Sincerely, RVHotels Tuca
Dear Karen, Thank you very much for your lovely feedback. We are pleased to hear that you enjoyed the quality of our breakfast and dinner, as well as the friendliness of our staff—especially the waiters. It’s great to know you appreciate… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewWe were visiting the area for a ultra trail run. It was so refreshing to have friendly and helpful staff, in all areas of the hotel. The room was clean and the beds were comfortable. We slept soundly. Breakfast was great with lots of variety. The dinner buffet was also good. We recommend this hotel and would book here again.
Dear Harald, Thank you very much for your kind review. We are delighted to know that you enjoyed your stay during the ultra trail event, and that our team’s friendliness and helpfulness stood out throughout the hotel. It’s a pleasure to hear that you found the room comfortable, the meals varied and satisfying, and your overall experience positive. We truly appreciate your recommendation and look forward to welcoming you again in the future. Sincerely, RVHotels Tuca
Dear Harald, Thank you very much for your kind review. We are delighted to know that you enjoyed your stay during the ultra trail event, and that our team’s friendliness and helpfulness stood out throughout the hotel. It’s a pleasure to h… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLoved the breakfast - soooo good Great bed Loved the shower
The pillow was uncomfortable No aircon - very hot room
Dear Nunes, Thank you for sharing your feedback following your stay at RVHotels Tuca. We are delighted to hear that you enjoyed our breakfast, found the bed comfortable, and appreciated the shower facilities. Your kind words are truly appreciated. Regarding your comment about the room temperature, we would like to clarify that our hotel does not have air conditioning, a feature that is not common in our area due to the typically mild mountain climate. However, we understand that comfort is essential, and we will continue working to ensure the best possible experience for our guests. We also take note of your remark about the pillow and will consider it in our continuous improvement efforts. We hope to welcome you again in the near future. Best regards, RVHotels Tuca
Dear Nunes, Thank you for sharing your feedback following your stay at RVHotels Tuca. We are delighted to hear that you enjoyed our breakfast, found the bed comfortable, and appreciated the shower facilities. Your kind words are truly app… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation
Way too expensive for the quality you get
Dear Bigkey, Thank you for sharing your opinion about your stay at RVHotels Tuca. We are glad to hear that you appreciated our location, which is one of the most valued aspects by our guests. However, we regret that you felt the quality did not match the price. Please know that we are continuously working to improve our services and provide an experience that meets our guests' expectations. We hope to have the opportunity to welcome you again in the future and offer a stay that fully satisfies you. Best regards, RVHotels Tuca
Dear Bigkey, Thank you for sharing your opinion about your stay at RVHotels Tuca. We are glad to hear that you appreciated our location, which is one of the most valued aspects by our guests. However, we regret that you felt the quality d… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewIt was the most beuatiful place . The breakfast buffet was amazing amd perfect.
The bathrooms were not clean. They just looked clean. It had smell. I saw incest on floor. The sink was dirty. There was no airconditioner. The staff was not cooperating. The hotle meds renovation. Its too old now. The ferniture needs some replacements. The lady on the reception is so rude needs to be replaced. We were given no garbage bin
Dear Muddasar, Thank you for taking the time to share your experience at RVHotels Tuca. We are pleased to know that you found the location beautiful and that you enjoyed our breakfast buffet, which we strive to make a highlight of each guest’s stay. We regret that certain aspects of your visit did not meet your expectations. Cleanliness is of utmost importance to us, and we are sorry to hear that the condition of the bathroom was not satisfactory. Your feedback regarding the need for renovation and updates to the furniture is appreciated and will be taken into account as we work to improve our facilities. Regarding your comments about the reception, we would like to clarify that our colleague at the front desk maintained a professional and respectful attitude at all times. We are sorry if there was any misunderstanding and assure you that our team is committed to providing attentive and courteous service to all our guests. We appreciate your comments, which help us improve, and we hope to welcome you again under better circumstances. Best regards, RVHotels Tuca
Dear Muddasar, Thank you for taking the time to share your experience at RVHotels Tuca. We are pleased to know that you found the location beautiful and that you enjoyed our breakfast buffet, which we strive to make a highlight of each gu… Show more
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewGood value, clean room, lots of space in the hotel, swimming pool
The hotel looks like it didn’t have any maintenance the last years (it has seen better days)
Dear Ed, Thank you very much for taking the time to share your feedback. We’re glad to hear that you appreciated the value, the cleanliness of the room, the spaciousness of the hotel, and the swimming pool. It’s always encouraging to know that our guests enjoy these aspects of their stay. We also take note of your comments regarding the hotel’s maintenance. We are aware that certain areas would benefit from updates, and we are working progressively on improvements to enhance our guests experience. We hope to welcome you again in the future and offer you an even more comfortable stay. Kind regards, RVHotels Tuca
Dear Ed, Thank you very much for taking the time to share your feedback. We’re glad to hear that you appreciated the value, the cleanliness of the room, the spaciousness of the hotel, and the swimming pool. It’s always encouraging to know… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewSolo traveller, arriving by bike, 1 night half board. Friendly and happy staff in all areas. Perfectly clean room, no complaint that it was small, I knew that when booking. Room not tired or worn out at all, bed comfortable, good bedding. Bathroom smart, clean and not worn. Rooms have been updated as needed recently, new shower, central wall control for radiator heating. Style is dated yes, but I don’t choose based on decor. Lots of choice at buffet dinner, meats, salads, potato dishes, pastas, salads, pizza. Good selection of desserts, fruit and vegetable ice cream. Lots of choice at buffet breakfast, hot food, bread, cheeses, meats, fruit, yoghurt etc. Easy parking for cars out front, looked safe, I’d use it. Short easy stroll (1km) downhill in to town. A bus load of teenagers staying were put on a floor just for them, so no disturbance to other guests. I’ve stayed in many hotels that would not have been so thoughtful, top marks for that. Secure storage for bicycles, always locked room right next to reception, key held by reception.
The ‘hot’ buffets were either warm or near cold. Please put some heaters under the food. Perhaps there was a microwave to hand, I didn’t look. And what on earth is with the powdered juice at breakfast, I’ve not experienced that since the USA in the 1990’s at dirt cheap motels!!
Dear Chris, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We are delighted to know that you felt welcomed and well looked after by our team, and that both the comfort and cleanliness of your room met your expectations. Your mention of the consideration shown regarding group accommodation and the secure bicycle storage is especially appreciated—we strive to offer a comfortable experience for all our guests, and we’re glad to know these efforts made a positive impression on you. We also thank you for pointing out the areas where we can improve. We take note of your comments regarding the buffet temperature and the breakfast juice. Feedback like yours helps us fine-tune the experience we offer and we’ll certainly evaluate both aspects with our kitchen team. We hope to have the opportunity to welcome you again in the future, whether for another cycling journey or to further explore the beauty of the Val d'Aran. Warm regards, RVHotels Tuca
Dear Chris, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We are delighted to know that you felt welcomed and well looked after by our team, and that both the comfort and clea… Show more
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewVery Old
Dear Natalia, We regret that your experience did not meet your expectations. Our team is constantly working to improve our facilities while preserving the charm of our hotel. We appreciate your feedback and will take it into account as we continue making improvements. We would love the opportunity to welcome you again in the future and offer you a more satisfying stay. Best regards, RVHotels Tuca
Dear Natalia, We regret that your experience did not meet your expectations. Our team is constantly working to improve our facilities while preserving the charm of our hotel. We appreciate your feedback and will take it into account as we… Show more
Reviewed: 18 February 2025 · Stayed in January 2025
Verified reviewReviewed: 13 February 2025 · Stayed in December 2024
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewRoom very small, no room for chair
Que for coffe
Dear Michael, Thank you for sharing your feedback. We are pleased to hear that you felt safe during your stay. Indeed, we recently had the privilege of hosting members of the EMMOE (Escuela Militar de Montaña y Operaciones Especiales) and the GREIM (Grupo de Rescate e Intervención en Montaña) while they were conducting training courses in the valley. Regarding the room size, we understand that space can be a concern for some guests. Our rooms are designed to be functional and comfortable, but if you visit us again, we would be happy to assist you in finding a room that better suits your preferences. As for the queue for coffee, we apologize for any inconvenience. We are continuously working on optimizing our breakfast service to ensure a smoother experience for our guests. We appreciate your visit and hope to welcome you again in the future! Best regards, RVHotels Tuca
Dear Michael, Thank you for sharing your feedback. We are pleased to hear that you felt safe during your stay. Indeed, we recently had the privilege of hosting members of the EMMOE (Escuela Militar de Montaña y Operaciones Especiales) and … Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewThe hotel is what I expected, a slightly run down 1970´s ski hotel. The staff were great.
The main thing was the noise. We were in a room next to the elevator and every time someone came up the lift it was like they were passing right through our bed! That went on until well after midnight, and started again very early in the morning. Maybe we were just unlucky with the room. The rest, the run down 70's decor and faded (original?) carpets you pretty much expect from the photos. If it wasn't for the exceptional noise I would have marked it up much higher because the hotel is not trying to be anything other than what it is.
Reviewed: 11 January 2025 · Stayed in December 2024
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewLocation, as within walking distance of Veilha (although not with an good path for pedestrians) and on side towards Baqueira Beret, so not requiring driving trought Veilha to get to the ski resort. Nothing else to like.
Not a 4* hotel, 2* at the most - how this is still rated 4*, and is allowed to charge the corresponding rates, is a complete mystery! Feels like a rip-off! Interiors look run down, with a lot of wear and lack of cleanliness and in need of a major refurbishment. The simplest rooms are tiny. No refreshment facility for guests who arrive before their check-in time. Best to avoid
Dear Guest's Thank you for taking the time to share your feedback. We are glad to hear that you appreciated the convenience of our location in relation to Vielha and Baqueira Beret. We deeply regret that your stay did not meet your expectations and are sincerely sorry to hear about your concerns regarding the hotel’s facilities, cleanliness, and room size. Your comments are incredibly valuable to us, and we take them seriously as we continuously strive to improve the guest experience. Regarding the rating, we understand your concerns and will ensure that our standards align with what our guests expect from a 4-star property. Your feedback about the interiors and pre-check-in refreshments has been shared with our team as part of our ongoing efforts to enhance our services and facilities. We truly appreciate your candor, and we hope you might consider giving us another opportunity in the future to provide you with the stay you deserve. Kind regards, RV-Hotel Tuca
Dear Guest's Thank you for taking the time to share your feedback. We are glad to hear that you appreciated the convenience of our location in relation to Vielha and Baqueira Beret. We deeply regret that your stay did not meet your expec… Show more
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified review