Food in buffet canteen was plentiful breakfast was better than dinner.

I liked the fact you could eat in different restaurants if you go all inclusive ultra. Our cabin had 2 bathrooms with 2 showers. The water skids were fantastic.

Stayed in June 2025

there was spiders everywhere in our accomodation..showers,beds,kitchen area bedrooms they were everywhere.. kids entertainment was very poor food was very poor

slides was great..

Stayed in May 2025

Dinner at Italian restaurant was disappointing, pizza cold and main courses came out 30 minutes apart.

Great water park for the kids, excellent choice at buffet, modern and clean cabin.

Stayed in April 2025

It was a high class camping. Although a brilliant idea to recycle the cups the card system is a bit annoying. The shows on site were good but I really did not like the animal shows … as an animal lover i don’t feel the parrots should be in a hot hall entertaining people. Pools by the pool bar could have been a bit cleaner and had a bit of a sewage smell. My cabin window was broken and would not lock which meant I was a bit wrestless at night. When reported they came to fix it and couldn’t be fixed. We were not offered to change cabin or anything.

The property was much better than expected. Cabins were very cute and clean. This place is totally geared for the kids. Food was impressive. The all inclusive is literally all inclusive. App is very good and shuttle buses to centre of Benidorm also included. Members of staff friendly:

Stayed in July 2024

Food was hit and miss

Variety of activities aiming at all ages - Jacuzzi in our little cabin

Stayed in May 2024

music and noise at night

we like it because it was child friendly

Stayed in April 2024

The pool water was not to my liking at all.

Good food and facilities!

Stayed in August 2023

Everything

Online

Stayed in October 2023

Cabins are really close together, not great if you have noisy/messy neighbours. Cabin was clean until I looked under the bed to retrieve case and all dusty. Reception staff poor with very limited English.

Lovely pools, great family holiday, lots to do. Buffet was great.

Stayed in June 2023

No tea or coffee available post breakfast in dining area Not always clear what was available on different types of all-inclusive Gaming Experience quite short at 30 mins Main pool access could be more wheelchair friendly Car parking expensive and no dispensation for disability badge

Lots of food options at the buffet Facilities were really good and free (adventure area, laser tag, pool and slides, etc) Cabin was great with separate showers for kids and adults Hot tub! Short drive from Benidorm

Stayed in May 2023

No inside bars, it was cold. The cabin was nice but not spaced out properly, shower too small, lounge more space

Good fun

Stayed in April 2023

Rooms showing signs of wear and tear , probably due for a refurbishment that's about it . The outdoor pools are all very cold and takes a while to get used to. Each block has a laundry facilities but some of them don't work ,or out of use . Maintenance man takes a while to attend .

This hotel / place offer good quality food and drinks. Anything extra was also reasonable priced , was only photograph sessions Entertainment was great and child appropriate, one particular entertainer was fab was all the children and could speak both English and Spanish. There is also opportunities to also visit other magic facilities free of charge so , always plenty to do as well as . Theme resturants during stay , the idea of it all is really good .

Stayed in October 2022

The bathroom. it was almost too small to use! These days we expect a good sized modern bathroom

Lovely bedroom but the lodge is badly designed because the bathroom is only the size of a cupboard while the lounge has unused space

Stayed in October 2022

Dirty restaurant.Obsolete payment system.

Nothing .

Stayed in April 2025

Everything from check in to checkout. Rudeness of staff. Speaking about us in Spanish when they thought that I could not understand them.

The boys liked the activity area where there was mini golf

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

That we didn't book a few more days

Absolutely everything the Halloween 🎃 was really 👌 💯 percent scary they must of spent fortune they went above scream feast .... Angela the lady that spoke English helped us in everything single possible way we personally thank her and Daniella xxx

Stayed in October 2023

Todo en general, excelente

Stayed in July 2023

Breakfast, Lunch and Dinner were amazing. The location was really nice, tranquil location, not far from the motorways and easy to get to. The entertainment for the children and adults was great.

Stayed in June 2023

haven’t got any complains

everything

Stayed in May 2023

constant harassment to pay before arrival. 45 min check in as they couldn’t find my payment I had been chased for with over 15 emails and texts. hotel looks very old and tired. non secure parking unless you paid €10 per day. food was not great and we eat out most of the time to avoid. very noisy as cabins on top of each other and no soundproofing and you could here parents 3 cabins along swearing non stop at their kids, so my children kept asking what the words meant !! no hot water most of the time unless you were very lucky which I never seemed to be. the games room had wires everywhere to trip over. no internet wi fi whatsoever.

pool was good and water slides.

Stayed in April 2023

Many staff members don't speak English . Difficult to understand or ask for things , not quick at dealing with problems. The app if adding an extra night or day is troublesome unable to use app and it classed as a completely new booking needs dealing with . Should be able to add an extra night and still use facilities

Loads to do with families

Stayed in October 2022

Our family are tall people,maybe just the beds were a bit too short and the ceiling in the cabin a bit too low.

Activities for kids and entertainment for adults ,there is so many ,just name it-and you will get it⛹️🤾🏄🏊🤽💃...The staff was great trying to please any visitor or resident,even in the abnormal heat😀.The food was delicious,for any taste. Heaven for kids.

Stayed in October 2022

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Stayed in April 2025