Avenida La Cornisa, 13, 35130 Puerto Rico de Gran Canaria, Spain
#52 of 256 hotels in Puerto Rico de Gran Canaria
Guests' ChoiceBased on 179 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
9.2
Staff
9.2
Value for money
8.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 September 2025
Deborah
United KingdomToo crowded in the restaurant at peak times. The adjoining area should have been open for seating at all times instead of being roped off.
Excellent facilities for a very wide age range - our extended family went from 7 to 82 yrs!
Stayed in August 2025
Reviewed: 15 August 2025
Halil
NetherlandsThere could be a halal meat section, even if it was small. Expressions such as vegan and vegetarian should be stated more clearly on dishes.
Almost everything
Stayed in August 2025
Reviewed: 9 August 2025
Maimouna
MauritaniaN/a
I liked everything about the hotel. It went above my expectations...
Stayed in August 2025
Reviewed: 26 June 2025
Sheena
AustraliaSome of the all inclusive drinks weren't great. I would definitely go all inclusive plus next time
Beautiful hotel with gorgeous views, food was lovely and a good variety to choose from. Lots of swimming pools and bars located in the hotel including 2 adults only pools.
Stayed in June 2025
Reviewed: 7 June 2025
Joseph
IrelandPIGEONS. Pigeons at the pool outdoor eating area with droppings all over floor and pigeons on tables, even with the excellent staff cleaning all the time it was slightly uncomfortable when eating with so many pigeons. Apart from that, the hotel was perfect
Food was fantastic and fresh everyday. Our apartment was really clean and walkways around the hotel cleaned daily and only one problem was pigeons at the pool outdoor eating area with droppings all over floor and pigeons on tables, even with the excellent staff cleaning all the time it was slightly uncomfortable when eating with so many pigeons. Apart from that, the hotel was perfect.
Stayed in May 2025
Reviewed: 27 May 2025
Vanessa
GermanyNo indoor pool or the pool for adults is not big enough.
The food, the daily entertainment, the location on the hill with the view of the beach and town, and the modern interior of the whole hotel. Super!
Stayed in May 2025
Reviewed: 12 May 2025
Michaela
United KingdomIt’s so hard to find something negative but only thing I could think of was maybe some more evening entertainment for adults. But even that was a stretch as they did have occasional things on like a magic show or saxophone player, it just seemed to last an hour then be done
The whole hotel was clean. Plenty of spaces to chill in the sun away from the pool, snooker tables dotted around the bars and they showed the football on the big screen. Spacious rooms, great facilities (gym and spa), multiple pools slightly heated. Never had to fight for a sun lounger in a good spot, adults only areas, self service soft drinks/beer/wine which was amazing as could Grab one walking past as they are dotted all over so never had to walk far, cocktails on all inclusive really good. We stayed in May and it wasn’t over run with kids like most reviews said. Location was great - beach close by, you do have to walk down 600 steps to get to it (I counted on the way back up) or get a taxi.. all staff are so so friendly and the animation team for the kids are always doing something (pool activities, competitions, kids clubs), even got the adults involved in water basketball and a few games around the pool. Food was what you expect at all inclusive, loads of choices and the staff were always working to clear tables and get food replenished quickly. Oh and when we checked in they took our information including date of birth, and on my partners birthday we arrived into the room and found a bottle of champagne with a lovely note! We never even mentioned it was a birthday, but the fact they took note and done this as a surprise was so thoughtful!
Stayed in May 2025
Reviewed: 6 May 2025
Rogier
NetherlandsNot much.
The hotel is clean and modern. The staff is extremely friendly and helpful. The choice and quality of the food and drinks is very good. The pool is clean and suited for kids. There are a lot of activities for both children and adults. A nice animation team. And beautiful views from everywhere in the hotel. Overall it is a very good value for money.
Stayed in May 2025
Reviewed: 16 April 2025
Evaldas
LithuaniaAll good could be more towels in room and shower cream better
Stayed in April 2025
Reviewed: 30 March 2025
Clive
United KingdomVery welcoming. Food excellent but the seating just a little chaotic. Needs a bit of management thought. No massive issue but would have made it a 10
Stayed in March 2025
Reviewed: 16 March 2025
Joy
United StatesClean and well maintained.
Stayed in March 2025
Reviewed: 20 February 2025
Aleksei
Germany700 stairs between the hotel and the ocean. 350 stairs between the hotel and the road to the city center. The price seems quite high, though it may be due to the location.
Plenty of activities without leaving the hotel. Lots of things for kids. Stunning sunrise and sunset views. Excellent variety of food and bars. A small grocery store nearby (though prices are quite high). Pharmacy and doctor within a 10-minute walk.
Stayed in February 2025
Reviewed: 16 February 2025
Ian
United KingdomThe bar could be more upbeat. Live music?
Fantastic organisation, lovely people. Great quality food and facilities
Stayed in February 2025
Reviewed: 12 February 2025
Peter
IrelandNothing
A wonderful stay
Stayed in January 2025
Reviewed: 10 February 2025
Diana
Romania-Excelent food (mexican, asian corner, ice cream, etc), breakfast with prosecco and tasty -kids pools, and heated all pools. -animation was ok also in the evening -spacious room with sunset sea view ❤️
Stayed in February 2025
Reviewed: 7 February 2025
Malkocs
HungaryNothing
The athmosphere of the hotel
Stayed in February 2025
Reviewed: 6 February 2025
Linda
United KingdomI’m struggling to think of anything that I didn’t like ! I suppose the steep hill walking into town would be the only thing I could think of , but we did find steps that took us down into town the day before we went home .
There was nothing I didn’t like I loved everything about it , we got a free upgrade to a room with a private pool we were delighted! Also at a reasonable price we upgraded to all inclusive and we were so glad we did as the food was beautiful. Views from hotel were spectacular. Thank you for a wonderful stay and we hope to return next year .
Stayed in February 2025
Reviewed: 28 January 2025
David
United KingdomConsidering the price to stay, the noise of hearing cars pass throughout the night disturbed our sleep. Bring earplugs.
Lovely rooms, friendly staff and exceptional facilities available.
Stayed in January 2025
Reviewed: 17 January 2025
Merit
EstoniaEntertainment in the evenings was mostly dancing, maybe adding some vocals/band would spice up the evenings. Inclusive cocktails were ice and sweet syrup mix.
Variety of pools and sunbathing options. Good food. Mimosas for breakfast 😊 Wifi.
Stayed in January 2025
Reviewed: 14 January 2025
Maryanne
United KingdomThe staff were lovely pools excellent very clean family friendly all inclusive was spot on snacks so much to pick from
Stayed in January 2025
Reviewed: 6 January 2025
Cormac
IrelandViews from balcony and dining areas were spectacular. Great pool set up for children and lots of sun loungers.
Stayed in January 2025
Reviewed: 3 January 2025
Tong
United StatesPrice is a bit high
Location and facilities
Stayed in December 2024
Reviewed: 24 December 2024
Anthony
IrelandPlates and food could have been a bit hotter for my liking, that's all. It certainly wasn't the case that it spoiled the delicious and varied food that was served anyway.
I liked the food and drink, the staff were lovely, facilities brilliant, room comfy and very clean, outdoor lounger on balcony was great, activities were very good and the gym was very good indeed.
Stayed in December 2024
Reviewed: 18 December 2024
Hilary
United KingdomThe sun does not get around to the apartment until about 15.30 in November so we went around the pool area. Unfortunately for us there were a lot a children and the hotel seems to cater more for children than adults. Also the dining hall was full of children, there was where to have a quiet meal or drink.
The room was fabulous with our own bar and soft drinks in the fridge. It also has its own plunge pool.
Stayed in November 2024
Kielce, Poland
Houston, USA
Tulum, Mexico
Byala, Bulgaria
Kastoria, Greece
Kucukkuyu, Turkey
Alcudia, Spain
Granada, Nicaragua
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content