Long winded check in even though we had already done it online. Charge for dog was extortionate at €20.

Comfortable room and excellent decor throughout the hotel

Stayed in September 2025

You have to drive extremely careful to the garage (the floor at the second door).

Everything was nice and clean, as in the pics. Also peaceful - we were not on the street side. The room had wirlpool 🥰

Stayed in August 2025

There wasn't a hot water kettle for coffee/tea

Comfortable and clean!

Stayed in August 2025

The parking is a small and tricky to park

Staff was excellent

Stayed in August 2025

Just a minor issue, there are quite a few dogs in the hotel, which isn't a problem, but when they all go out in the street outside the hotel to pee, it leaves a strong smell just outside the door.

Parking was across the road in a secure parking space for 15 Euro a night. We could see our car from our room. Staff at reception were friendly and helpful. The hotel is not far from bars and restaurants and the breakfast in the hotel was good. Beds are large and very comfortable. There is a minibar in the room and good air conditioning

Stayed in August 2025

Nothing

Location and decent breakfast

Stayed in August 2025

The room size with balcony and the breakfast.

Stayed in July 2025

Very nice familyroom, plenty of space for 3 people, glen and confortable. Public parking in front of the hôtel with a hôtel arrangement fée. Breakfast ok. Staff was really réactive and very kind

Stayed in June 2025

The breakfast could have been better and include some more fresh stuff.

The room was beautiful, big and comfortable. Good location and nice views from the balcony. Extra tumbs up for the bath tub with bubbles!

Stayed in July 2025

View from balcony

Stayed in June 2025

Not the fault of the hotel but it is a 20 min walk from the airport and if you reach late in the night, you may not have cabs. Just be prepared for this.

Great staff, spacious room, all amenities provided. They even had check in at 12am in the morning. Will highly recommend.

Stayed in July 2025

Nothing really - the decor is a bit eccentric & rather tired.

Comfortable room, great air conditioning, really needed it! Lovely helpful staff, went a bit above and beyond to make our stay pleasant.

Stayed in June 2025

Traffic noise in the night

Location.

Stayed in July 2025

Forgot to ask the parking discount. Desk person dit not mention either. Disco "Cartier" was empty on a thursday

Center of city. Correct price. Nice personnel. Night watch/desk.parking discount, if asked.

Stayed in June 2025

checkin very long

rooms, beds, breakfast

Stayed in July 2025

Needed a shower curtain when not using the whirlpool.

Good location, easy to find and only a short walk to the main sights, restaurants. Although there was cheap secure parking on site, there was a public car park directly across the road where motorcycle parking was free. This fact was mentioned by reception for us to make the choice, excellent! We also had a whirlpool bath which was a nice bonus after a long days ride.

Stayed in June 2025

Overdesigned according to my taste. A shower instead of a bathtub would have been much more practical. Also, security should be addressed differently, not by blocking the windows. Apart from a small window in the bathroom, there’s no way to ventilate the room

Comfortable hotel in a perfect location, just half a kilometre from Dalí's birthplace and the Dalí and Gala Museum. Spacious rooms with comfortable beds. Excellent breakfast. Parking is available just across the street.

Stayed in July 2025

Check in took over 30 minutes. We could not check in on line as could not scan our passport whilst travelling. Even if we had, the people checking in in front of us had not done it either, so we would still have had to wait to collect the key. The receptionist was very proficient, but it took time explaining the car parking etc to everyone and completing their check in.

Bed and pillows the best we’ve had in a hotel. Our dog was accommodated and even at breakfast there was a separate room for us to eat whilst she was with us.

Stayed in July 2025

The big misunderstanding with the hotel around the fee for the dog. I had provided all necessary details (incl. weight of my dog). I had asked about this when I reserved the hotel - they simply answered with standard generated messages that ALL was fine. nevertheless, when I arrived at the hotel - the max. accepted dog weight was normally 18kgs (mine was 50kgs). So they made an exception and we had to pay 20 EUR fee as well. With the message that had sent this information to us. Which in the end appeared to be correct. They sent it to us at 3am in the morning on the day we were travelling. Hence, we didn't see it only at arrival in the hotel!

Room was great - they provided us with a better - bigger room since our dog was staying with us too. It even had a small balcony and a "view". The breakfast was not really special of any kind - but there was something for everybody - it was a pitty that apart from the nice totrilla - the kitchen was mostly focused on tourists. Also the quality of the bed was great!

Stayed in July 2025

Large quiet room on the backside of the hotel, sunny side in the morning, but very good air conditioning. Large bed with good pillows. Nice sheets and clean room.

Stayed in June 2025

The room was very clean and spacious

Good location

Stayed in June 2025

Parking in their tiny underground garage was awful. Additionally, the entry/exit buttons didn't work, and each time we entered/left, we had to have the front desk buzz us in/out.

Good breakfast, comfortable room.

Stayed in June 2025

No coffee maker in the room! Sercotel in Logrono and Pamplona have in-room hot water with coffee or tea. This is a part of why I choose Sercotel.

Breakfast was great! Tasty and plentiful! Dining room was very comfortable.

Stayed in May 2025

The lounge area of the hotel is a bit redundant as there are no bar facilities and it did not seem to match the obvious excellent decor - it would have been nice to have relaxed with a coffee or drink in this area.

Check in went smoothly. Staff were very friendly and accommodating regarding our bicycle storage. Breakfast was good.

Stayed in June 2025