Maybe it was a little bit more expensive than expected, but I have to say that I had a good time in my stay.

The room was good and clean. The elderly receptionist/owner, named Felix, is very available, polite and kind. I wish all the receptionists were like him!

Stayed in July 2025

There was no toilet papers in the room, even though they cleaned the room while I stay, they didn't put any. The room I stayed was facing the back of the building, so it was very dark but also quite, I slept well. There could have been better pillows.

An old couple runs the place. They were very sweet and helped me out with the late check-in. The place is in the middle of old town, so it was very handy.

Stayed in June 2025

The location of the room was perfect. Right in the middle of Bilbao old town. The owners were really lovely. The room was clean, but a bit small.

Stayed in May 2025

The price was a little bit high for the hotel and the room had a some dust. Also there was a festival that weekend in the square right Next to the hotel, so we couldn't sleep because there was lot of noise, but that wasn't the hotel fault

Really good location, right in the old city center. The hosts were very nice and they wait for us until almost midnight, that was great :)

Stayed in May 2025

Was a little bit difficult to find and access the accommodation initially but friendly neighbour helped me contact owner (owner had sent me his number to contact him on but I had difficulty contacting him using my mobile) Owners don’t have much English but not much of an issue as used just used translation app Can be a little bit noisy at night due to the central location close to cafes/restaurant but not a major issue

Excellent location in centre of old town Spacious clean room with private bathroom Very friendly owners Very reasonable room rate

Stayed in May 2025

You can hear everything around you: in the corridor and in the other rooms - even a cough, let alone people talking in the corridor...

Fantistic staff, they're magically there when you need them but invisible otherwise.

Stayed in May 2025

Excellent location. Very kind staff. Good value for money.

Stayed in April 2025

The bed and pillow was so uncomfortable. We had an extreme back pain in the morning. They have to renew them. The windows are also very old and you can hear all the noise coming from the street. For that price, I would expect much more.

The location was great. We had a very nice and tiny balcony in our room. The receptionist was also a very friendly man. You are in the middle of the old town.

Stayed in April 2025

You have to rely on Google maps to find the pension. There is no sign except for the small handwritten paper by the door. It is a bit of a challenge because of communication.

The pension house is situated in the old town. There are lots of restaurants and patisseries surrounding the area. I love that the check out time is stretched until 12 pm. I would love to stay here again just because of the location.

Stayed in November 2024

No facilities to make a cup of tea or a hot drink. The lady who was in charge was very nice but spoke no english. The lift only stops between floors (!) so there are always a few stairs; not recommended if you have a heavy bag or mobility issues.

Very central in old Bilbao. Clean, comfortable and secure. Fine for an overnight stay.

Stayed in September 2024

While the hosts do not speak english, they were still lovely and polite. I initially booked a single room which doesn't have a balcony and not much of a view either. I asked for a room with a balcony and view and the hosts kindly moved me to a beautiful room looking out to the cathedral.

Stayed in October 2024

Nothing

Excellent location

Stayed in October 2024

Central location, staff very friendly, nice balcony, clean, good price

Stayed in October 2024

Can’t complain if you have a limited hotel/ hostel budget.

It’s located in central of old town, easy to go everywhere. It’s just your car or taxi will not able to drop you in front of this hotel, you need to walk a bit. The owner of the hotel is very kind, friendly and helpful. With a limited English, he tried his best with his wife managed to accommodate your best stay in Bilbao.

Stayed in September 2024

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Great location in the heart of the city. Good beds with, slightly older but, perfectly clean sheets and an old-fashioned warm blanket. I loved the feel of 'having taken good care of things' and no nonsense of unneeded renewel. Our room was upfront, the street relatively quiet on a Sunday-night, but if you close the shutters you'll block the sounds of the street. And in the morning it's nice to look at the city coming slowly to life. The host is such a sweet personality with kind eyes that make you believe in the absolute goodness of human beings. My daughter and I were really touched by him; told him so.

Stayed in September 2024

Some noise from the walkingstreet in the night.

Stayed in September 2024

Sharing the bathroom but it was always kept clean.

We came here on foot ending our Camino walk from Irun. Very lovely elderly man manages this place. It is simple but clean and all we needed after many nights in hostels. Clean. Central. Safe. Many great places to eat nearby. Basques were super friendly. We recommend.

Stayed in August 2024

Probably the church's bell dinging from 8 am every hour. It's ok if you are an early bird, if not, consider it!

Everything was good, especially the location in the old town. The affordable price is a plus and the staff was just adorable, although it's true that the room we got for the first couple of nights wasn't as cosy as the one that they gave us later on, with a balcony with views to the main square.

Stayed in July 2024

It was quite loud at night.

The location was very central to the old town and the room was comfortable.

Stayed in June 2024

The location was perfect in the heart of the old town, with the view of the cathedral of Santiago, and the host was really nice.

Stayed in May 2024

Fantastic location and value for money

Stayed in April 2024

This Pension is absolutely adorable. Run by the sweetest couple, we stayed in a private room with bath over looking a square and it was perfect. Amazing value for the area when room rates had skyrocketed as a result of a conference in town.

Stayed in March 2024

The area is a bit noisy .

Located in old town with easy access . Room was clean and comfy . It is run by old couple and they are very friendly.

Stayed in March 2024

Loud place you could hear each room

Was a very loud echoey place

Stayed in March 2024