Perfect location in the Casco viejo. Staff were very friendly and helpful when needed.

Stayed in August 2025

No conditioner, the fan on the lamp is strange, but there was another one in the room. Only one chair in the double room.

Excellent location, electric kettle, microwave and fridge in the room. No problems in the bathroom.

Stayed in August 2025

We chose a room without a view to save some money which we thought might look over an inner courtyard, however as it was at the back and on ground level there was no view at all. The window had blinds to hide the land overgrown with weeds that was directly outside the window. Next time I think we would pay the extra!

It was in a great location, right in the heart of the shopping and eating area. The room was clean and a good size; and the bathroom was modern. There was a fridge and kettle, and also a microwave. Plates and cutlery were available in the shared reception area. It was possible to leave your luggage in lockers in a sister hotel close by but there was a cost (we paid 10 euros for 2 lockers)

Stayed in July 2025

Moldy smell in the foyer

Good location and clean room

Stayed in August 2025

The room was interior so the window was facing the inside of the building, not much sunlight and felt a bit closed in. Also, despite the two fans, it was still a little hot.

Location was good, very central and the room was clean. Staff were very friendly with our requests for more fans in our room. Good price for the location too!

Stayed in July 2025

The AC could be better. There was a lamp on the ceiling which I never understood if it was meant to cool the room or not (it didn't). There was a small fan though which helped a little bit to bear the heat.

Great location. Not far from train station and right in the middle of the old town. Clean and comfortable. The lady of the front desk was very nice even though she was super busy she managed to be cool, and friendly.

Stayed in August 2025

The downside of the room was that it laked the AC and it was loud at night.

I liked the location of the room , central and near the subway, although it was loud. The room was nice and clean.

Stayed in July 2025

Convenient, no fuss, nice room.

Stayed in July 2025

We expected better room quality and more space. There is no parking available nearby, and it is necessary to use public parking. Cannot even park on the street to handle the baggage.

Very good location! Self-service, so we haven't met the receptionists, but they can be easily contacted. The room has all that's necessary.

Stayed in June 2025

Small room. No staff in the hotel. Had to go down street to sister hotel for help.

The location was great in the middle of Old Town.

Stayed in June 2025

It was hot! There is a fan, but air-condition unit would be nice. There is a fridge and micro wave, but no table to prep or put food on. No shelf or hook in the bathroom for wash bags.

The location in the old town has a great atmosphere. The inclusion of a fridge in the room and the lovely decor. The room is very comfortable. We struggled to understand parking and check in. The lady on the telephone was very helpful. Communication, once checked in, is through WhatsApp, I did not know this. A comment on check-in or email would help.

Stayed in June 2025

Very little sound insulation from flat above. You have a very annoying neighbour above who constantly walks around and makes lots of noise..at all times of the day. Can hear everything they are doing!

Location and good size room.

Stayed in June 2025

The pillow was terrible - like sleeping on a sack of rice! The shower was more like a jet wash. No staff and self check in which is just the way it is these days

Location in the old town was great, walkable to shops, pintxos, bars but far enough away not to be kept awake at night

Stayed in June 2025

No air-conditioning or any fans in the room made our sleep uncomfortable due to the summer temperatures.

The location and the apartment was great, and the check-in was easy.

Stayed in June 2025

We booked a room with balcony and there was no balcony (it probably was one before but it was covered and now part of the room).

Stayed in June 2025

No room key, only a code to open doors.

Great location, in the old town, in-between all the train stations. Check-in was easy, just follow the instructions.

Stayed in June 2025

Excellent location. Touch free checkin. Quietanza and clean.

Stayed in June 2025

I feeel like these suites wouldn’t be for everyone, a basic double is what you get :) I think with some fine tuning the room could look cute e.g bedside tables and lights on bed switch needs to be repaired.

Great location, easy check in process and staff are very responsive to messages. Bathroom was good and room ok for being basic, cleaning standards are good! Also let you keep bags at their other hotel across the road. Very quiet room and good for solo travelling.

Stayed in June 2025

Would have liked some English TV channels, some noise from rooms above.

Great location, comfortable clean room, bigger than expected. Lift access to room great when you have a 19kg suitcase.

Stayed in May 2025

Small room

Central to everything

Stayed in May 2025

Microwave, knives and forks provided but no plates, bowls etc.

Tidy little property right in the heart of the old town.

Stayed in May 2025

Microve/kettle Location

Stayed in May 2025

You can hear everything out the room.

Stayed in March 2025

There was lot of noise from other floors. We know about every step in the apartment above. And they have really annoying online check-in.

Comfortable bed and pillow, great location.

Stayed in February 2025