Iztueta, 9, Gros, 20001 Donostia-San Sebastián, Spain
#21 of 126 B&Bs and Inns in Donostia-San Sebastián
Guests' ChoiceBased on 266 hotel reviews
8.8Cleanliness
9.1
Comfort
8.9
Location
9.4
Facilities
8.6
Staff
9.5
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 5 September 2025
Mike
United KingdomIt could have been free but then how would they exist?
Close to the bus station, close to the old town and beaches close to everything. It is perfect. Staff awesome, I absolutely loved it. Welcome and advice just wonderful. Im going back!
Stayed in September 2025
Reviewed: 31 August 2025
Yasmin
United KingdomThe property was clean, comfortable and the location was great! Pablo was there to greet me at the property and he was so friendly and helpful. He booked me a taxi and made sure I had everything I needed for my stay. I will definitely stay again!
Stayed in August 2025
Reviewed: 29 August 2025
Uisdean
United KingdomNil
Comfortable clean and lovely staff.
Stayed in August 2025
Reviewed: 11 August 2025
Polina
GermanyNo AC in the room, windows facing inside court/walls
Very friendly staff, central location
Stayed in June 2025
Reviewed: 2 August 2025
Christopher
United KingdomGreat welcome, clean, modern, good sized single room with large bed. Everything modern and great decor. Very comfortable stay
Stayed in August 2025
Reviewed: 2 August 2025
Leslie
United KingdomNo coffee or tea facilities in the room.
Close to the centre and train station.
Stayed in July 2025
Reviewed: 25 July 2025
Paula
United KingdomFor the price it was good. It was a good location.
Basically it was more like an apartment rather than a hotel. We took two grandchildren and it was great for them. (Age 12&13). I thought the divorce was a great idea because they could go back to the place if we wanted to stay and have a coffee. There was no worry about losing the key.
Stayed in July 2025
Reviewed: 23 July 2025
Astghik
ArmeniaThe windows open to the trash facility.
The location was great, and the staff very friendly.
Stayed in July 2025
Reviewed: 22 July 2025
Bartosz
United KingdomGreat location, very friendly host, rooms very clean equipped with a fridge. Bed very comfortable
Stayed in July 2025
Reviewed: 4 July 2025
Stenhouse
FranceNot noisy
Stayed in July 2025
Reviewed: 2 July 2025
Jenny
United KingdomGood location… however it is very close to a railway line although thankfully the trains are not too frequent and not overnight.
Overall a clean and comfortable room. Staff were very helpful and friendly and gave us a kettle to use. Good location to access the beach and old quarter.
Stayed in July 2025
Reviewed: 30 June 2025
Marcia
United KingdomA little dated and basic but very clean.
Great location easily walkable to all areas of San Sebastián. Friendly staff who were very helpful.
Stayed in June 2025
Reviewed: 27 June 2025
H
United KingdomThumping noises but thankfully they were limited in time. No air conditioning but in June this is still fine
Super-friendly and flexible staff, very clean room & common spaces! Central location very close to the amazing beach
Stayed in June 2025
Reviewed: 23 June 2025
Geno
United KingdomThe place is next to a train track with a turn, so it is noisy, which wouldn't have bothered me so much if it wasn't hot outside and the window had to be open through the night. If there was air conditioning, I would have kept the window closed, and there would be no noise.
Good location, short walks to both beaches, old town is 15 minutes away, good variety of restaurants, cafes and shops around too. Staff very friendly and helpful. Good value for money!
Stayed in June 2025
Reviewed: 14 June 2025
Eyal
IsraelThe room was very noisy, no fresh air
Location, staff
Stayed in June 2025
Reviewed: 13 June 2025
Tan
United StatesNo AC (2 fans), and sparse toiletries but otherwise great.
This place was wonderful. Perfect location for us between bus & Kursaal. Old town close by. Super cute, clean, comfy. Friendly service. Great value.
Stayed in June 2025
Reviewed: 6 June 2025
Lynne
United StatesBeautiful little hotel, perfect location. A short walk to everything & anything you could want. Including the bus station & train station.
Stayed in May 2025
Reviewed: 6 June 2025
Nigel
IrelandOwner was very nice and welcoming. Great location. Very clean and great price
Stayed in May 2025
Reviewed: 4 June 2025
Tim
United KingdomNot much, there was a bit of building work nearby but this was not at unreasonable times so it did not affect anything for us
The location was very good, the room was clean and well maintained, it also had a fridge which was helpful. The staff were very helpful and overall it was a great place to stay
Stayed in May 2025
Reviewed: 23 May 2025
Courtney
United StatesNo outside window nor visible staircase (elevator only?). We got a great night sleep tho.
Excellent location, comfy beds, nice staff. Good bathroom and towel warmer.
Stayed in May 2025
Reviewed: 21 May 2025
Vikram
JapanNothing in particular.
The staff is really nice. They helped us for parking at a discounted rate of 23 Euros. Cleaning services are complimentary unlike mentioned on the site. Location is superb. There is a coffee and snack vending machine at the reception. Wifi worked great 👍
Stayed in May 2025
Reviewed: 21 May 2025
Tatyana
BulgariaPeople who take care of the place; the location - safe and close to train/bus; cleanliness. Would be happy to stay there again. Eskerrik asko!
Stayed in May 2025
Reviewed: 18 May 2025
David
United KingdomThe location was great, but what was even better was the staff. Paul was extremely friendly and helpful. We arrived before check-in and left after check-out and were able to leave our luggage at reception. Would definitely recommend this place!
Stayed in April 2025
Reviewed: 10 May 2025
Carol
United StatesNo fan in bathroom, old tv & difficult to watch. We were a couple, but the sofa bed had been pulled out and made-up for additional people, so couldn’t use it as a sofa. Dining chairs were difficult to sit on, as well.
Comfortable bed, excellent location, quiet, good bathroom.
Stayed in May 2025
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