Gym was a bit lacking and a bit dated.

Beautiful location. Quiet and peaceful. Good facilities. Lovely swimming pool. Great breakfast. Very nice and helpful staff. Lovely views and easy to reach from airport and harbour. Close to Santa Cruz.

Stayed in August 2025

Sorter mattress

I loved dealing with your staff. Specially impressed with how professional and helpful was Nazaret at the front desk

Stayed in May 2025

Noise in the rooms. Dinner. Stuff serving the dinner. Bar and Restaurant were too cold to feel comfy.

Breakfast, garden and view amazing! Rooms also- but you hear your neighbour snoring which is not aceptable in this price range. Dinner was expensive and not good at all. Stuff was funcioning but not welcoming. The only plus is the fantastic view, garden and the house itself. Also as mentioned the yummy Breakfast Buffet.

Stayed in January 2025

It was a bit cold.

This Parador was in the perfect place for our early flight the next morning. Loved walking round the beautiful gardens with stunning views down to the sea and Santa Cruz. We had a very good dinner in the evening and an exceptionally good breakfast before leaving.

Stayed in February 2025

Only niggles. Could have taken cushions on chairs inside when it rained at night so could use chairs in daytime. Left doors open despite the cool at night.

Fantastic food. Beautifully presented.

Stayed in February 2025

Nice room BUT don't stay in a room above the kitchen ie 250. Early morning and late evening noise levels very high from below. Bar very uninviting, no atmosphere. Ate twice in restaurant and food very average. Ate out in town after that, lots of choice.

Comfortable room and bed. Nice view towards the sea.

Stayed in January 2025

Wifi was slow and unstable High price

View, cleanliness

Stayed in December 2024

The hotel should spread out the guests if possible, especially when the hotel is not busy, as the neighbouring guests were loud.

The rooms are spacious, well equipped, clean, and some balconies have a beautiful ocean view. The hotel has a very nice garden too.

Stayed in November 2024

Cleanliness and condition of the room Breakfast

Quality of food and service at dinner

Stayed in November 2024

A long way from the beach

Location quiet, peaceful with lovely gardens

Stayed in July 2024

Swimming pool closed at 17.30

Stayed in April 2024

Breakfast a little expensive for what it was. Maybe inclusive reservation next time.

Fabulous location for a winter get away. Beautiful botanical gardens. Good size room Plenty of parking spaces Nice size pool & sauna ... which we will try next time.

Stayed in February 2024

There's nothing in waking distance, breakfast was not included (my fault for not checking but for the price i expected). You can hear everything happening in the other rooms

Spacious room, nice balcony, views from the hotel Are nice (depends where your room is facing) Garden was beautiful and airport is a short drive away

Stayed in January 2024

On our second night, the restaurant was very short-staffed and there was no sign of management to deal with the situation. The two servers were run off their feet.

An old-fashioned ambiance and a beautiful botanical garden and grounds. Very helpful front desk staff. Good quality food at dinner time.

Stayed in December 2023

Second night there was water dripping from the ceiling in the bathroom. We had to put towels on the floor to absorb the water drops.

Beautiful gardens, restaurant/bar, gym/pool access, great views

Stayed in December 2023

We would have liked more choice on the menu for vegetarians. For example, on the dinner menu the only choice for vegetarians throughout our five night stay was vegetable lasagne. That was also on the lunch menu. If there had been more choice we would not have had to go out for dinner most evenings.

Nice hotel and room, great view out over lovely hotel gardens and the sea, room had enclosed terrace. Helpful and friendly staff

Stayed in November 2023

The bed is tiny despite the huge room. The pool could use more shades area, and the gym is very poor; in a basement with no windows and old machinery. The restaurant and bar are ridiculously overpriced - 6 euros for beer when everywhere else on the island is 1.5-2 euros. We had a very disappointing salad and veggie burger at the bar and a slightly less disappointing dinner, but still small portions and not particularly tasty for the price.

Beautiful building with wide open spaces and a spectacular view down the hill and out to sea. Staff were all extremely friendly, especially the hardworking restaurant/bar team who are shockingly on shift from early breakfast to late night dinner. Booked the most basic room category and it was huge, with some nice antique furniture. Pool is very nice. The parador is a 10 minute drive uphill, so you do need a car but the are nice hikes that can be reached straight out the back door. Breakfast was very good.

Stayed in August 2023

some fixtures a bit jaded

nice room with sea view, comfortable bed, beautiful extensive gardens

Stayed in March 2023

Nex time I will make sure to have a room at the front building, because the wiew is at its best there. I also had some very noisy neighbours, taking in telephones on the veranda an had loud guests in their room til latter midnight. This can happen everywhere, but tired from a long journey I fell asleep without complaining. The wiew of the moon and the stars as well as the beautiful architecture of this paradore made me feel very grateful

I particularly liked the sunrise, the morning walk in the magic garden, the breakfast served on the veranda and the magnificent helpful and kind staff. This made may first night on the island perfect. Just a short drive up from the airport. Next time I will certainly stay longer as it is just a short drive down to a beautiful beach.

Stayed in March 2023

Difficult to get served in the bar. food the first night was excellent but not good the second night. Bad smell on our floor, possibly rodents, definitely in evidence

rooms were good but would have liked a kettle/coffee machine. Hotel lacking in character although good views

Stayed in February 2023

A bit dated, especially the restaurant. Staff are not in anyway trained to help guests with tourism activities. Needs to compensate for it’s inconvenient location. .

Very comfortable spacious inoffensive hotel. Interesting large garden.

Stayed in January 2023

Overall the hotel needs some upgrade or pizzazz. We could also hear the people next door.

Nice location with great views of the town and mountains. The staff is very nice and helpful.

Stayed in January 2023

The room decoration was good but detailed maintenance was lacking eg. our balcony door jammed, the wardrobe door couldn’t be properly closed, a handle on another door was missing, one of the lampshades was stuck together with tape, the bedroom doorframe was coming away from the wall and when we reported that the safe wasn’t working nothing was done. The food in the restaurant was good but the menu never changed. Bar prices were extremely expensive eg. €10.00 for a simple toasted sandwich.

A quiet hotel just outside Santa Cruz with beautiful views.

Stayed in October 2022

The outdoor pool was only open from 11 am to 7 pm. As we like to swim before starting and after our daily hike, more extended hours will be greatly appreciated.

Staying in a parador is not just staying in a hotel. This was the second parador we stayed in. Unlike other paradors that are vested in a restored historical building this one seems to be built new but in an authentic traditional Canadian style with the characteristic white walls and wooden balcony. Away from mass tourism, it offers peace, space and comfort. Every corner is furnished with style. The location, with its magnificent sea view and extended garden with rich selection of plants, is superb. We enjoyed the great view from our room and also at the breakfast and dinner table. The staff were very kind, helpful and flexible. Upon request they were always happy to prepare a table on the terrace. Both breakfast and dinner offer a great variety and quality, highly recommended to try them to enjoy the stay fully. The receptionist was very helpful in finding an arrangement for all our needs. We'll definitely return.

Stayed in August 2025