Reviews of Tomir Portals Suites - Adults Only 4 stars
Miguel de Cervantes, 4, 07181 Portals Nous, Spain

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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewGreat location. Staff are great. Breakfast really good choice. Nice roof top bar.
Gym could do with being bigger. Cleaners did not sweep our bedroom during stay.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewWhat I appreciated the most was the hospitality of the staff, especially the manager, Carmen.
Everything was perfect.
Dear Sorin, Thank you very much for such a positive review. We are glad to hear that you feel the hospitality of our staff, and especially of Carmen. We will forward your kind comments to her. It is a real pleasure that you had enjoyed the stay and the hotel's location. Looking forward to welcome you back soon. All the best, Tomir Portals Suites
Dear Sorin, Thank you very much for such a positive review. We are glad to hear that you feel the hospitality of our staff, and especially of Carmen. We will forward your kind comments to her. It is a real pleasure that you had enjoyed the … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewExcellent breakfast. Very efficient and friendly staff in reception, bars and breakfast. The rooftop bar is well worth a visit, especially on Sushi night.
Kitchenette has microwave and fridge but only includes cups and glasses. Fitness suite quite small.
Dear guest, Thank you very much for your kind review. We are happy to learn that you enjoyed the breakfast, the staff service, the Rooftop Bar and the sushi nights. We certainly look forward to welcoming you back again soon. Best regards, Tomir Portals Suites
Dear guest, Thank you very much for your kind review. We are happy to learn that you enjoyed the breakfast, the staff service, the Rooftop Bar and the sushi nights. We certainly look forward to welcoming you back again soon. Best regards, T… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent stay with great location, amazing breakfast, and exceptionally friendly staff.
A small suggestion would be to use a quieter method than the leaf blower for pool cleaning in the morning, to keep the relaxing atmosphere
Dear Victor, Thank you very much for your positive feedback. Our main goal is to make our guests feel at home. We hope to have the opportunity to welcome you back to our hotel. Warmest regards, Tomir Portals Suites
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewGreat pool and the rooms were a decent size. Great location too. 10 mins walk to the port.
For the money, nothing to complain about
Thank you very much for your kind review. We are delighted to know that you had a brilliant stay with us! Looking forward to welcome you again! All the best, Tomir Portals Suites
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewSuper clean and modern no unnecessary frills but chic and very very well run
Soundproofing between rooms could be better
Dear Sarah, Thank you very much for your positive review. We are glad to hear that you had a fabulous relaxing week at our hotel. We certainly look forward to welcome you back again soon. Kindest regards, Tomir Portals Suites
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGood sized rooms - lovely view large balcony
Only one small comment would be to have more plug sockets in the room
Dear Georgina, Thank you very much for your kind review. We are happy to learn that you enjoyed your stay with us. Looking forward to welcome you back soon. Best regards, Tomir Portals Suites
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewFantastic stay! Lovely, spacious and clean rooms, we even got upgraded! Breakfast was amazing and pool area and bar was beautiful. Staff were all very friendly. The rooftop bar was a bonus too!
The rooftop bar was closed 2 nights of the week, we only visited for 4 nights so 2 of the nights we were there it wasn’t open.
Dear Lauren, Thank you very much for your kind review. We are delighted to know that you had a fantastic stay with us! Looking forward to welcome you again! All the best, Tomir Portals Suites
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewTomir always provides good value for money, in a clean and well maintained adult only environment. Breakfast has improved over the last couple of years, with the daily offering of poached eggs a welcomed new addition.
The beds are not befitting of a hotel of this standard. Uncomfortable mattresses that need replacing.
Dear Robert, Thank you very much for sharing your impressions about your stay with us. It is a real pleasure that you enjoyed our facilities and services and we are glad to know that you spent a really good time with us. To further improve our service, we can assure you that we have taken note of your comments and we greatly appreciate the time you took out of your day to share your constructive critics. We look forward to welcoming you back again soon! Our best regards, Tomir Portals Suites
Dear Robert, Thank you very much for sharing your impressions about your stay with us. It is a real pleasure that you enjoyed our facilities and services and we are glad to know that you spent a really good time with us. To further impro… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel! Lovely spacious rooms and amazing roof top bar! Super friendly and helpful staff! Amazing location with short walk down to Marina and all the bars and restaurants.
Need to stop people putting their towels out on sun beds ridiculously early each morning.
Dear Sarah, Thank you very much for your kind review. We are delighted to know that you had a fantastic stay with us! Looking forward to welcome you again! All the best, Tomir Portals Suites
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewRoom size
Very noisy
Dear Robert, Thank you very much for taking time to share your experience at our hotel. We are happy to read that you enjoyed the room size. Your comments will also be taken into account in order to keep improving all our services and facilities. We hope to welcome you back soon. Kindest regards, Tomir Portals Suites
Dear Robert, Thank you very much for taking time to share your experience at our hotel. We are happy to read that you enjoyed the room size. Your comments will also be taken into account in order to keep improving all our services and facil… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewWe had a lovely stay here, the hotel was very clean and bedroom huge! It’s an easy walk down to the harbour with great restaurants available. The pool area was great and the staff were very accommodating for my partner’s coeliac, going out to buy him gluten free beers for the bar! Would recommend!
The walls were a little thin so you could hear other guests some evenings, also the sunbeds get reserved really quickly so you have to be up early to get ones in the sun!
Dear Isobel, Thank you very much for your kind and wonderful review. We are glad to know that you have enjoyed in Tomir Portals Suites. We look forward to welcome you soon! Best regards, Tomir Portals Suites
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewCentral to Palma and Port d’Andraxt Staff at reception were friendly and helpful Clean
We could hear the rooftop bar from our room The rooms were not sound proof Food Pool and sun loungers were too crowded Aircon was weak Bad smell in the fridge and cleaning materials Some areas of the hotel was dated, eg the lifts Bad WiFi Couldn’t change your pool towel in the day and couldn’t hand it back at the end of the day
Dear Sarah, Thank you very much for sharing your impressions about your stay with us. It is a real pleasure that you enjoyed the location, the service of our staff and the cleanliness of our hotel. To further improve our service, we can assure you that we have taken note of your comments and we greatly appreciate the time you took out of your day to share your constructive critics. We look forward to welcoming you back soon. Our best regards, Tomir Portals Suites
Dear Sarah, Thank you very much for sharing your impressions about your stay with us. It is a real pleasure that you enjoyed the location, the service of our staff and the cleanliness of our hotel. To further improve our service, we can ass… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewGood quality room and bathroom. Breakfast buffet was excellent with a good choice of quality food
The bar area was under used, thought there might be some music etc to get more people to use it, most guests went straight out from the lifts, seemed a shame as the décor and bar staff were great?
Dear Kevin, Thank you very much for your kind review. We are happy to read that you liked the room, the bathroom and the buffet breakfast. We would like to inform you that we offer live music some days per week as well as our new Altitud Rooftop Bar for sunset cocktails. Looking forward to welcome you back soon. All the best, Tomir Portals Suites
Dear Kevin, Thank you very much for your kind review. We are happy to read that you liked the room, the bathroom and the buffet breakfast. We would like to inform you that we offer live music some days per week as well as our new Altitud Ro… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified review