Perfect location, clean and spacious Would book again

Stayed in September 2025

The pillows & pillow cases had a terrible smell. I let the hotel maid know & asked her to replace my pillows but I think she just put the same ones back in my bed. They smelled sour, like they had been left in the washing machine too long before being dried. My friend, staying there at the same time, complained of a terrible smell too.

Location was great and complimentary breakfast buffet was very good

Stayed in September 2025

Location, cleanliness

Stayed in September 2025

The photos on Booking show the room's window showing outside while our room faces the interior of the hotel. We asked them a different room but they couldn't replace it on the first day.

Location, cleanliness, restaurant, nice room

Stayed in August 2025

I’m not a fan of “open bathroom” concept. It’s one thing to see the shower, but when it comes to toilet I would prefer something more hidden. Privacy.

Location - walking distance from all interest points. Good sleep quality.

Stayed in August 2025

Great location

Stayed in August 2025

The lightly frosted glass walls of the bathroom gave little privacy or soundproofing. When booking, I requested the twin bed option rather than a double as I was sharing with a friend but was advised that could only be confirmed at check-in, depending on availability. The windows in the room needed cleaning. The rooftop bar was closed for maintenance.

Location was absolutely perfect. Staff on reception could not have been more helpful or welcoming (taking time to recommend local restaurants and areas of interest). Comfortable room with coffee machine and fridge and complimentary water on arrival. Room cleaned to high standard daily.

Stayed in August 2025

The room is really small (bathroom door leaves no privacy) The terrace is closed for renovation (even during the summer)

Amazing location. Great decoration and staff.

Stayed in August 2025

You can still hear the street

The location and the rooms

Stayed in August 2025

Price was a bit on the high side for the standard but we were there in high season

The hotel has an excellent location. The old city is just a corner away. Our room was spacious and comfortable. The parking garage was very near. We would stay there again.

Stayed in August 2025

I thought there could have been more toiletries in the bathroom. Some tissues, a shower cap, a toilet brush. The body wash was not good for washing hair. The bar staff seemed a bit under stress, the guy looking after the restaurant in particular. We asked to eat there on our last day & he seemed, at first, reluctant to seat us & it was only 9.35pm. We had to wait 15 minutes & then he prepared a table for us. While we were waiting, a party of 3 arrived & he seated them in 5 minutes. I heard the barman ask him if a party of 7 could come to the restaurant & he said 'No' to the guy. I couldn't understand why he'd be turning away customers as the restaurant is open until 11pm. There are plenty of cafés around to find breakfast as it's quite expensive in the hotel.

The location was the best part! Around the corner from the Old Town, beside the tram & bus lines. The hotel provided cold water at reception. The receptionists were very friendly. The bar & toilets were very clean. Our room had a view over the bridge. The shower was very good. The air-conditioning was excellent. I enjoyed a coffee in my room every day using the coffee machine. We enjoyed the food in the restaurant one night.

Stayed in August 2025

Nothing

Great location and a comfortable room

Stayed in August 2025

The room was very unconfortable for a family with 2 young boys. The shower and WC were open and visible despite the film on top of the glass. The beds were a bit hard. No phone for room service. The room was unconfortable for 4 people.

The location was great. Near to casco antiguo, la ria, la gran via, metro station and tranvia. The staff was awesome. Kind. Friendly. Open to help. The best from start to finish. The food and drinks were great and delicious.

Stayed in August 2025

Room service was limited times

Stayed in August 2025

No problems at all, we had a good stay.

Great location, clean and tidy.

Stayed in August 2025

Only downside was the rooftop terrace wasn't open (sadly) and we were really looking forward to having some drinks overlooking the city.

Very good location, lovely staff and nice room with everything we needed for the stay. They even left a little treat for us in our room as it was our anniversary!

Stayed in August 2025

Expensive

Location is excellent

Stayed in July 2025

Location on the edge of Casco Viejo couldn’t be better

Stayed in July 2025

Poor service at the ground floor bar . Staff standing chatting amongst themselves while I waited 15 mins to be served Almost gave up ! Rooftop bar not in use 😞

Good size room , clean , lovely large shower and comfortable bed. Well situated for the Old Town,25 min river walk to Guggenheim Parking nearby

Stayed in July 2025

the rooftop terrace didn’t work in the middle of the season

It is on the good location and the stuff was polite, we have a nice view from our room.

Stayed in July 2025

Location on the edge of the old town

Stayed in June 2025

Well located and very comfortable room. Airco was a definite plus and amazing how we heard nothing of the street noise despite being right in the center of the town. Breakfast was very good.

Stayed in July 2025

We were surprised by the bathroom design—it’s all glass and see-through. Although there is a smoked section for some privacy, it still felt a bit uncomfortable. Just something to be aware of if you're sharing the space. Ask ChatGPT

The location was excellent—within walking distance of everything you’d want to see and visit in the city. It made exploring super easy and convenient. Highly recommend for anyone wanting to be in the heart of it all.

Stayed in July 2025

Couldn ,t accomodate us for breakfast.

Location

Stayed in June 2025