No kettle for tea and coffee in room

Bed was amazing

Stayed in September 2025

Hotel has one elevator, so it can get busy when lots of people want to use it. There are stairs if you are prepared to use them Breakfast selection was pretty minimal.

Great little hotel within walking distance of multiple metro stations. Room was a single, but clean and functional.

Stayed in August 2025

Good size room, with small fridge. Plenty of lights

Stayed in July 2025

The room could have had a coffee machine

- the staff was really nice - they were able to provide a real baby crib (not a pack n play) - the room and bathroom were nice

Stayed in July 2025

Breakfast is reasonable, but not great, as for NH standards. Quite often some products were missing, only one coffee machine working, scrambled eggs overdone and nearly tasteless. You could order some egg dishes, but it tool long time and end result wasn't that great.

Very good hotel in relatively quiet location. Not very central, but still close. Reception staff - nice and efficient. Rooms spacious, with various amenities, well thought-through bathroom. At least in our room it was very quiet. Very well working and almost silent AC system. Internet connection maybe not extremely fast but stable.

Stayed in July 2025

Staff were very nice and let us do early check-in! Everything was so clean and neat

Stayed in June 2025

Nothing negative to say about this hotel.

As always, I had an exceptional stay! The facility is clean, the location is great and as always the staff is excellent. This is why I continue to stay at the NH hotel.

Stayed in May 2025

All was excelent, Room, Breakfast and Location

Stayed in April 2025

There's nothing I don't like about it.

What else can I say, I continue to stay at the NH hotels because they always take care of the people who stay at the NH hotel.

Stayed in May 2025

I could feel some noise from neighboring rooms. Not too bad but for those more sensitive may be a bit uncomfortable.

The location was great and the rooms opposite to the street very silent! The room had everything needed for a short stay. The WiFi worked perfectly fine. The trim was nicely decorated and the shower was great!

Stayed in May 2025

What's not to like about the NH.

Everything was excellent! You can't beat the staff, they are Outstanding!

Stayed in April 2025

The hallways could be cleaner/a little bit better maintained

Nice staff, sizeable room, good WiFi

Stayed in April 2025

No tea/coffee making facilities in the room. Had some noisy people in the next room but they had already left the next morning when we went to complain. Staff were very helpful and apologetic.

Nice size room, very clean and comfortable.

Stayed in March 2025

Clean, reception very friendly, water and sweets complimentary at reception, the room had a lovely smell. Bathroom very nice, bed comfortable. Great location. Supermarket next door.

Stayed in March 2025

Background music in the breakfast area - not that relaxing

Convenient location for my meeting

Stayed in February 2025

Everything was good.

The location and the hotel overall were just what I needed.

Stayed in February 2025

Nothing really to complain about

Very good location near metro station to use line 1 for Chamartin train station and same line for centro to station Sol. Room had all for basic needs, shower was really nice. Of course of some walls might be to thin but i didint feel it too disturbing since didint notice it. Breakfast was simple, nothing too crazy. I.recommend always when traveling anywhere to go for local coffee shops for authentic ones but this one was nice for me to get cup of coffee and some bread to get the day going since included in price. Staff was very polite and speaks english and spanish

Stayed in March 2025

The cleanness of the air conditioning ducts was poor

The staff was marvelous

Stayed in March 2025

I expected a Reception area with more information for tourists! We were not given any guidance. We were informed that we were not going to find any Restaurant open, not cafeteria, etc 31 and nothing opened the 1st of the year!…. We walked 3 blocks and there were Restaurants opened and in Downtown area every place was opened with lots of tourists…. Also there is some “smell” too strong in the Lobby, some kind of “room airfreshener” that could be toxic to people.

I liked the Location… the room, walking distant to the downtown.

Stayed in January 2025

"breakfast", and "location"

Stayed in December 2024

Friendly and helpful staff, hotel near metro station

Stayed in December 2024

Nothing disliked.

Big room, all facilities, quietness and of course location. Personnel was very kind and resolutive.

Stayed in December 2024

Could hear muffled sounds of what was going on in next room - talking, etc.

Great staff, great beds, clean room.

Stayed in November 2024

Location is fine (Chamberi), but a little off the main areas of the neighborhood. The access to the Metro requires some walking

nicely kept hotel in Chamberi. As in every place in Madrid, there are plenty of bars and restaurants around (La Maquina is very good). The staff is friendly. Breakfast is ok. My room was large and well-appointed with a coffee machine, robes, a safebox,

Stayed in October 2024