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Reviews of Moon Hostel Bio

Luzarra, 7, Deusto, 48014 Bilbao, Spain

#67 of 69 hotels in Bilbao

Guests' Choice

Review score

Based on 154 hostel reviews

6.2

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.2

  • Location

    7.7

  • Facilities

    6.3

  • Staff

    7.0

  • Value for money

    6.9

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 19 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No air-conditioning

    Very good location

    Stayed in August 2025

  • Reviewed: 18 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 1 night

    the room had no AC

    hostel gave us towels and shower gel

    Stayed in August 2025

  • Reviewed: 2 August 2025

    5.0
    We stayed for one night and it got the job done.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was dirty. There was grime on the tiles and hair on the toilet seat and floor. The shower was very small and uncomfortable. We could hear the shower from the other rooms, people talking and slamming doors.

    Good location near the Guggenheim

    Stayed in August 2025

  • Reviewed: 1 August 2025

    6.0
    Very fair value for money.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It has no AC which push you to leave the windows wide open during summer. This allows mosquitoes to pour in. We killed more than 5 the first night. They have a real issue with mosquitoes because you can see there are blood stains on the ceiling and walls.

    Outstanding location. You can walk to downtown Bilbao, there are some restaurants and Tavernas in the vicinity.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    6.0
    The sucwtionw
    • Leisure trip
    • Solo traveller
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The work there sindateies sums

    It’s garnered

    Stayed in July 2025

  • Reviewed: 31 May 2025

    5.0
    Fine for 1 night before flying home.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The heat, no fan, windows open to a huge drop outside ( not safe for toddlers/young children)

    Location, clean linen

    Stayed in May 2025

  • Reviewed: 24 May 2025

    6.0
    It done a job for us when desperate
    • Leisure trip
    • People with friends
    • Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Warm, cramped, lift dint work, massively overpriced just because we were there for the football (at least 20x more expensive than any other time)

    Location

    Stayed in May 2025

  • Reviewed: 22 May 2025

    5.0
    Good for 1/2 nights seeing the city
    • Leisure trip
    • People with friends
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Needs chair in room Wi-Fi needs upgrade

    Very cheap, Very clean,

    Stayed in May 2025

  • Reviewed: 12 May 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Type of people staying . Not a hostel experience.

    Nice room. Though the terrace was not clean and maintained. Easy check in . Good location.

    Stayed in April 2025

  • Reviewed: 9 May 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Bunk Beds and Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was tiny, we were two persons and it was okay,but I can not imagine to be four. The bath is super small,the shower hanger was broken.

    The location is good,the shared kitchen is ok. Clean sheets and towels are always a touch of luxury on the Camino .

    Stayed in May 2025

  • Reviewed: 10 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Needed a fan in the room and a few more kitchen facilities for cooking.

    Location

    Stayed in August 2024

  • Reviewed: 6 August 2024

    5.0
    did the job .
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    room was warm and stuffy (August) but did not have a fan . tiny shower /,shower curtain arrangement in bath room meant the floor got soaked every time. anyone showered .

    last. minute change of plan meant there wasn’t much choice in our price range . the hostel is clean , only a short walk from the Guggenheim and we could park near by . it did the job at a reasonable price ,

    Stayed in August 2024

  • Reviewed: 2 June 2024

    5.0
    Convenient but not very comfortable.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Noisy communal areas all night

    Good location

    Stayed in June 2024

  • Reviewed: 7 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    However, there were some aspects that could be improved. The cleanliness of the kitchen left much to be desired, with old cloths and unclean surfaces. Despite the signage encouraging guests to wash their dishes, many neglected to do so, resulting in a cluttered and unhygienic environment. Furthermore, the absence of essentials such as tea towels and cups for hot drinks detracted from the overall experience. Addressing these cleanliness and amenity issues in the communal areas would greatly enhance the guest experience and ensure a more pleasant stay in the futur

    Overall, my stay at the property was satisfactory. One of the highlights was the excellent shower in the room. Additionally, the presence of a communal kitchen and dining area was convenient.

    Stayed in May 2024

  • Reviewed: 10 April 2024

    7.0
    Very basic hostel in Bilbao
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of privacy, as beds were basic bunk beds rather than the 'capsule' arrangement usually found in modern hostels. Six beds crammed into a small room. The street where the hostel is situated seems very seedy and run down. No catering facilities (although a basic kitchen was available near reception).

    Quite close to a Metro station. Plenty of bars, restaurants etc. in the vicinity. No shortage of towels, soap and shampoo. Toilet and shower directly accessed from the room. Lift to all levels.

    Stayed in April 2024

  • Reviewed: 14 February 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    homeless people easily get into the hostel at night, sleep in the kitchen. also trying to enter rooms with cards (perhaps lost by someone). this is not a safe place. there is no staff at night, if your key is broken - you have a big problem.

    Stayed in January 2024

  • Reviewed: 3 February 2024

    5.0
    It was not the worst But not something special, if u want to sleep in very good location in Bilbao for cheap than its go
    • Group
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Very cold in the room, especially in night, it was small room, bed and matress not very good, every turn is loud, shower extremely small and water was everywhere, very small cabins for so many people

    Not much, But it was the cheapest and clean

    Stayed in January 2024

  • Reviewed: 12 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The hostel was very hard to find. The rooms were too small for four beds. The beds were also small. It would have fitted a shirt person. Also the noise outside the window was loud until past 2am.

    The girl at the desk was very helpful. She helped me get a room when the others were full .

    Stayed in December 2023

  • Reviewed: 19 September 2023

    7.0
    Good location and comfortable room but let down by lack of air conditioning and wi-fi issues
    • Business trip
    • Solo traveller
    • Single Room with bunk beds and Private Bathroom
    • Stayed 5 nights

    The wi-fi did not work well in the room, it rarely connected and when it did it was slow and unreliable. The bathroom was slightly dirty when I checked in with hairs on the floor and in the shower. No air conditioning so the room got very hot and humid when it was warm outside.

    The location was great for my needs and the bed was comfortable. Relatively quiet and was able to sleep well. Bathroom and shower were fine.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Sink was clogged No crutch

    Position, popular location

    Stayed in September 2023

  • Reviewed: 9 September 2023

    5.0
    Good price/quality ratio
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s overwhelmed, in a room where 4 total beds should be there, 6 are put in. Additionally, there are people living permanently in there.

    It’s close to a very active area of night life and somewhat good connected.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It was a problem to get a locker, I stayed during summer and they have no a/c or fan, so it was impossible to sleep because of the heat.

    The mood of the hostel is nice

    Stayed in August 2023

  • Reviewed: 15 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Awfully cramped in the room, it was hard to even turn around. Room also very hot even though common spaces with acceptable temperature. Just one blunt knife in the common kitchen. The sharp one nedded to be borrowed from reception (limited hours). No stove, very unconformable to wash up.

    Extremely nice staff! Good water pressure and drains. Passable shower size. Good wifi, lockers provided, own ac socket. Kettle, microvawe, fridge, freezer.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    6.0
    We needed one short night of sleep before the flight, but it was tough
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Thin pillows, noisy bars nearby for half a night, Relax room switched to another accommodation. Pricey

    The staff is friendly and the rooms are good. They also have separated cupboards, towels and shower gels. Street parking nearby is free at night

    Stayed in August 2023

Showing 1 – 25

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