Only bits of feedback would be that as a hotel with 'all inclusive guests' it's very tricky to get a drink after 8pm (soft drink or alcoholic) when the snack bars close. There is only one bar open and it's table service, which is slow when there are that many people all having to go to one place. Also the bar is within the plaza where the nightly entertainment is so you have to stay there if you want to have a drink and the entertainment wasn't really for us. All the entertainment is in Spanish, which is fine as it's a Spanish hotel but does mean if you don't speak Spanish you haven't got a clue what's going on (same with the kids club and pool entertainment).

The resort was very luxurious, massive beautiful pool, loads of sunbeds! No rush to bag a sunbed, very relaxed feel around the whole place. Food choices in the buffet was excellent as were the snacks, high quality food and plenty of it. Rooms were huge and very comfortable, we had an adjoining room which was perfect for our family. Would definitely stay again if going to that part of Spain.

Stayed in August 2025

The room had a few hairs and items left over from the previous guests. Just noticed this in the room. Nowhere to eat in the afternoon from 3-8 other than basic Mexican at the beach area. Also to sit and eat properly - nowhere to sit and eat to have food if you only can eat Mexican on the beach - bean bags and stools.

Kids slides for my son, kids club, kids club staff and overall a great stay with lovely hard working staff.

Stayed in August 2025

We have been to other hotels with more food choice

Great facilities and grounds.

Stayed in August 2025

Everything

Stayed in August 2025

The buffet restaurant is mediocre at best. Stay away from half board and stick to the à la carte-restaurants.

Great facilities and professional service.

Stayed in August 2025

The room was ok. The shower screen didn't work. After showering, there was always a water flow/small flood. Small detail: i missed a clothes rack with a family of four and swimming everyday :-).

The overall experience was good. Nice location, large complex without being overwhelmed. Beautiful gardens, nice pools and lovely entertainment and sport program (good job Felipe!)

Stayed in July 2025

Liked it all

Lovely pool and hotel

Stayed in July 2025

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Stayed in June 2025

Only one of the four evening restaurants were open therefore limiting our choices.

The breakfast was good as were both the restaurants.

Stayed in May 2025

Getting served in the bar it could be much more efficient. Maybe try an app to order from the table we would definitely have spent more money if we could of got served quicker. I felt a little sorry for waiter and waitresses as people constantly trying to get their attention. This didn’t spoil our stay but would certainly have improved it.

Amazing golf courses are great and pools were sensational

Stayed in May 2025

Amazing location, amazingly clean! Could not fault one thing. The breakfast was amazing!

Stayed in April 2025

Property is stunning. Perfectly set away from main strip but close enough in a taxi. Pool was heated which was a bonus as weather just starting to warm up. Rooms was a little too hot but bearable. Air conditioning not set to come on I was told as still on winter setting

Stayed in April 2025

Nothing availabe to eat in the evening, all restaurants were closed and no room service available

Very good choice, lots of fresh food

Stayed in February 2025

One of the best hotels I've ever stayed at. From the warm welcome from Danna on reception, to the laid back relaxed atmosphere, the gorgeous surroundings and the immaculate attention to detail, this complex is absolutely stunning and was just an immaculate stay. The entire hotel complex is full of recreations of famous Valencian buildings, and the attention to detail is incredible. We stayed at the Level, and there is an open lounge with snacks and a heated pool. Breakfast was incredible, as was our room. We went with our 10 year old son, there were lots of activities to keep him entertained , such as a Kids Club, games room, play area and mini-golf, but it still retained the feeling of a hotel for adults.

Stayed in December 2024

Long walk to car park

Clean fresh and a picture

Stayed in December 2024

The incredibly slow check in. No coffee or tea making facilities in the room.

The ambience and wonderful grounds. The room was very spacious. The buffet breakfast had a wide variety of different options and freshly prepared.

Stayed in October 2024

Very slow check in, for no apparent reason

Beautiful buildings and the grounds were spectacular

Stayed in October 2024

Buffet could have a bit more variety.

Clean and comfortable rooms. Spacious hotel, plenty of room at the pools and loungers

Stayed in August 2024

Very clean and lovely facility

Stayed in August 2024

The rooms are old and need refurbishing, And the cleaning is not great. The service is not great.

The swimming pools and the overall hotel has a lot of different spaces and the vibe of feeling like in a small village it’s nice

Stayed in August 2024

.

Alles was perefect

Stayed in August 2024

La espera para el ceck in y el check out

Stayed in August 2024

Amazing, the pools, activities for children and for adults as well, many restaurants, good atmosphere!

Stayed in July 2024

Couldn’t get all inclusive for stay under 5 days but other than that we loved it

Stunning property

Stayed in July 2024