The sales people who made out that they were giving you a special treat but then only giving it you if you sit down with them for 40 minutes of your holiday so they can try and sell you something- I’m on holiday I don’t want to waste any time. Found ourselves avoiding seeing them. Actually found it really annoying and sleazy, spoke to another couple who felt that after sitting with them for 20 minutes and not going through with anything felt their demeanour changed. Had to pay for water bottles from the mini bar yet if you were all inclusive you and asked for a couple of bottles at the bar they were exactly the same and free- ridiculous!

Really nice hotel. The all inclusive food and drink was brilliant. The bed was very comfortable and the rooms were clean and smart. The pool area and around the hotel was beautiful, really loved it and felt super relaxed and clean, never had an issue with getting a sun bed, the daily activities were fun too.

Stayed in August 2025

On one day, there were no towels available on the pool and the staff did not resolve the issue; some guests reserve sunbeds with towels in the early morning; the pool entertainment was unnecessary, as most people prefer to relax; the view from our room was poor, overlooking a lot with containers; the beach is nearby, but it’s always uphill (about 15 minutes walking). The VIP pool doesn’t offer much privacy, so it seems unnecessary in an adults-only hotel.

The room was very spacious and comfortable, with a nice bathroom and excellent quality overall. The breakfast was very rich, with a wide variety of options. The restaurant downstairs (I don’t recall the name) was very good. The pool is excellent , with a pleasant water temperature. Parking nearby is easy. There were also some very nice paintings for sale at the entrance of the hotel.

Stayed in August 2025

Staff were so friendly and helpful made our ho.liday

Stayed in August 2025

Unfortunately, in our room at least, some facilities were a bit broken - the toilet paper holder fell off the wall and the toilet was being filled with water for a long time and sometimes we could not flush. The internet connection was constantly dying but they were not hesitant to help us and they promptly sent a technician every time we needed help. This has nothing to do with the hotel but the way the island is topologically and the hotel is built on a slope, it takes a long time to leave it and get to the main or secondary gate if you're not close to it. Due to the sheer size of the hotel there's just a lot to walk through.

The food was exceptional, the staff was amazing. Overall it's very clean, with a nice bathroom. The food in the hotel is AMAZING, it is even beyond AMAZING. The restaurant is INCREDIBLE, literally we were in awe of the food for the first three days and then we were just enjoying it.

Stayed in August 2025

The food was decent, but just that – decent. Dinners in the main restaurant were fine, with plenty of options, but the menus repeated quite a lot. Breakfast at “The Level” was good, but there wasn’t much variety. The resort itself is on a hilly area, so during the first few days you need to figure out how to get from one part to another. The elevators don’t connect the entire hotel, so you often have to go from one side to the other. The cocktails, in my opinion, weren’t very good, except for the Aperol Spritz and Mojito. The other cocktails were too sweet.

The hotel’s location is great, the pool in the “The Level” area was excellent, clean, and sunbeds were always available. Beautiful views from the lounge bar and the main restaurant. The staff were extremely kind, especially Natalia (the host), who was always present, polite, and full of warmth and professionalism. The location itself, set on a hillside with many steps, hidden yet well-lit paths, waterfalls, and little corners to spend time in, is just perfect.

Stayed in August 2025

Everything ended at 1030pm. No real night life on grounds.

Exceptionally clean & staff was super accommodating and nice

Stayed in August 2025

Wider range of choices for dinner (main meals) would have been nice

Breakfast buffet had a huge choice. Lovely outside seating areas for daytime/ meals/ evening. Pool activities every day were so fun (aqua, water carpet etc) The live music every night was a highlight

Stayed in August 2025

Not enough sun beds, and no policing of the 1 hour reservation policy! Even after getting back to the hotel from a day out at 4pm, there was often no free beds. Lots of towels down, but no one using them - this was very frustrating.

Refurbished to a good quality. Pool area was really nice. Breakfast and food was good.

Stayed in June 2025

Very friendly staff. Great food.

Stayed in June 2025

There was nothing that i didn’t like. The hotel is set on top of a hill. So from the beach, we needed to walk up the hill to reach to the hotel. But it was manageable in my opinion.

The hotel was very clean, breakfast was rich and staff were really kind and helpful.

Stayed in July 2025

The only issue that the hotel needs to improve is the poor internet network in the rooms. The rest was excellent!

Stayed in June 2025

Dinner for gluten free is not ideal on the options provided in the all inclusive restaurant. Unlike breakfast (which is excellent for gluten free) you will need to speak to the staff to arrange options.

Staff are excellent they make the hotel along with the facilities.

Stayed in May 2025

The wine selection could be better (and also the food choices).

I had a wonderful solo stay at Meliá Jardines del Teide. The hotel itself is very nice, with beautiful grounds and attentive service that made me feel right at home. A highlight for me was a fantastic massage that left me completely relaxed. I also want to give a special mention to Leyla, who works as a hostess—she went out of her way to make me feel welcome and offered great suggestions that enhanced my experience. Highly recommend!

Stayed in May 2025

Our room was under the restaurant so was quite noisy at times

Lovely pool and grounds, fabulous location, excellent breakfast

Stayed in May 2025

Very clean and great facilities

Stayed in May 2025

Music very loud in the evenings and bar prices very high.

Great location. Good size room and facilities. Breakfast buffet choices very good.

Stayed in May 2025

Gym was very small for size of hotel. Staff were very over-friendly at times with promotion of Melia group properties but this was only a minor inconvenience.

Location was great, in-between the main parts of Costa adeje so very easy to walk around. Facilities were great and breakfast was very good as well.

Stayed in May 2025

I didn’t like my view from the balcony compared to the pictures

The staff was very friendly

Stayed in April 2025

I didn’t like the view from my balcony

I like how friendly the staff was and how helpful they was

Stayed in May 2025

The location of the hotel is not ideal as it’s located on a hill.

Very comfortable, modern and yet cozy hotel with a great breakfast and sea view.

Stayed in April 2025

It was a shame that there were very few vegan options at both restaurants. We felt the buffet dinner did not offer enough of a vegan choice either for the cost. However, it seemed to cater really well for non-vegans. We found it stressful securing a sun bed by the pool and had to get there early to put our towels down. There did not seem to be enough shade so we could not stay out very long. I felt unwell one day, so we went back to the room and then left the hotel for lunch. When we returned, someone had removed our towels and left them on the floor and had taken our sun beds. Not the hotel's fault, but if there were more sunbeds, this might not have happened.

We loved the hotel. It was pure luxury to us. The breakfast was amazing and offered lots of options. The staff were friendly and helpful. The pool was heaven and the food at the Cosa Nostra was delicious! The room was comfortable and clean. The nightly entertainment was great fun and the bar/patio was perfect to relax in and have a cocktail or two. We would stay again.

Stayed in April 2025

Rien

Tout

Stayed in March 2025

Our stay was fantastic, great food, good evening entertainment, good food, great location and clean lovely looking hotel! Plus the staff was super accommodating, helpful and great at serving!

Stayed in April 2025

Id say the price for 4days was a little over priced, the cleaners forgot to clean my room once but was rectified the TV channels limited could do with access to Netflix's

The room was clean and spacious, the products in the bathroom are top market products, the activities are diverse and engaging, the staff polite and happy to help. the food section vast id say good food some areas could be better but great options for all dietary needs.

Stayed in February 2025