The beds were not as comfy.

The location was great, very close to the metro station, great activity options near the hotel.

Stayed in September 2025

The aircon doesn’t really work that much. It could have been 10 out 10 if the air condition work as it should be.

The location as well as letting us in early as long as the room is ready. The staff are nice too.

Stayed in August 2025

A lot of work on the street and dust outside so you cannot open the windows too much except at night when workers are not there. In the morning is noise because of municipality Maintenace of the streets and changing public sewer. All the staff are very attentive but only one with glasses seemed very nice and helpful talking. They are strict with check out at 11 nd do not consider extra time that I am used to receive with booking, so I was not satisfied with it.

I like the hotel very accessible to many areas around. You are close to Sol plaza and gran via. The room has frigobar and you can store water and things for breakfast if you want to save some money. In Spain a breakfast can cost 20 euros or more per person if you land on a fancy place. Most restaurants open late.

Stayed in July 2025

Lack of vending machines and options for grab and go.

Very good location. Walkable distance to main points of interest.

Stayed in July 2025

I wish there was a hair dryer included in the room and that there were just two normal pillows instead of a single long one, which was a bit weird. Also, I don’t like that you need coins for the baggage lockers, as I usually don’t carry any cash on me.

The hotel is very well located, close to Puerta del Sol, which is in the middle of the Centro Histórico. The staff was very nice and helpful, the room had a comfortable double bed, and the bathroom was modern and clean.

Stayed in July 2025

It was perfectly adequate for a one night stay in Madrid and close to everything we wanted to see.

Stayed in May 2025

Let's say that the shower gel provided was the smallest I've seen in my life ; )) And a mirror in the room would be an improvement.

It's excellent location, just a few steps away from Sol metro station, very central.

Stayed in June 2025

The towels were pure polyester, difficult to use. No hairdryer in the room. Very small bathroom, like 2/2 meters in total.

Nice and cozy Hostal, in the center of town. Close to shops, restaurants and metro (Puerta de Sol station). Reception personnel friendly. Building with elevator and even though the window is front of a busy area when closed is silent enough. A good value for money location for short stays.

Stayed in May 2025

There was no kettle in room which was big disappointment. Main drawback though was the street noise. Yes, Madrid is the city that never sleeps but neither could I - even with window shut so no fresh air - the street noise was very loud right through to 4am. For this reason, although everything else positive I would not book again as I got hardly any sleep. For night owls!

Room was comfortable and bathroom clean with a good shower. Safe environment with 24 hour reception. Lift really useful as had luggage for a 3 weeks holiday. Very very central for historic centre and restaurants, bars, supermarkets and markets. Minutes from Sol station. Felt safe as lone female. Public transport close by. Staff helpful.

Stayed in May 2025

the location was fab! super close to train system, lots of amenities close by and great inner-city vibes for our first time in Madrid. bathroom is small but everything you need is there. rooms are cozy with a great little balcony overlooking the street. Staff at check-in were lovely - helping us improve our Spanish and also speaking english with us. a great hotel overall! would recommend!

Stayed in May 2025

Bathroom sink too small to use without creating a mess. Only 1 towel per person provided no hand towels. No electric kettles but they gave us hot water to make coffee

Excellent location, clean, modern interiors with elevator. 24 hrs reception staff and safe! Great hot water and shower pressure, nice cooling a/c and good firm beds

Stayed in May 2025

A bit noisy from the street, annoying tv light that we had to cover in the middle of the night.

Great staff, clean rooms, comfy beds. Huge lockers for 2 euros available after check out. Very friendly staff.

Stayed in May 2025

Nothing to winge about...great stay.

The location of this hotel was so so good. Hundreds of eateries and bars, close to transport and meeting places for tour pick-ups. The room was excellent but no hairdryer and they don't give bath mats. 😩 But hey when in Madrid all is good.😁

Stayed in May 2025

Location was excellent. Other facilities were good. I will definitely recommend.

Stayed in April 2025

The location is great, about 2 minutes walk to Sol station. The staff is friendly. Wifi is just fine, not bad but not great. Locker for left luggage service is available with good price. The room is not new, but clean.

Stayed in April 2025

Great friendly staff

Stayed in April 2025

The location is loud because of the street, but there's nothing you can do about that.

Stayed in April 2025

The room was pretty hot and no cool air except the open window with occasional breeze

Liked that it was close to everything, sites, food, shops etc.

Stayed in April 2025

The area is a bit noisy, with people staying out late in the bars and restaurants below. This is no fault of the hostal, though, and the noise really didn't bother us.

The Hostal is clean and comfortable, and the people working at the 24/7 front desk were very friendly and helpful. The rooms are a good size and have a nice balcony with views of the street below. The hostal is in a great location and is within walking distance to many attractions, as well as the metro. I appreciated that the hostal allowed us to store bags when we arrived before check-in time (note: you will need 2€ per locker to store bags, but the lockers are large and hold a lot).

Stayed in March 2025

There was an issue with what I think was a scent coming up through the drains.

Property is located really well to explore Madrid.

Stayed in March 2025

The toilet bathroom door has a big gap (2-3 centimeters) with a wall when it is closed. Not so pleasant if you travel with your child. The place is very crowded. Voices, songs, etc are during whole night, non stop. If you want silence in the night is is not the place you're looking for

The location is very central, the room is repaired, everything is clean, the stuff is very helpful

Stayed in February 2025

The toilet door must be changed. A half-closed door is not hygienic. A double bed should be added.

The location is quite satisfactory. You can walk everywhere, you know.

Stayed in November 2024

No issues

Location

Stayed in November 2024

Maybe its a British thing but I miss not having a kettle in the room to make an early morning or late night cuppa.

The location was excellent, right in the heart of Madrid, close to the Metro and countless cafes, bars and restaurants. The rooms were fairly basic, lacking some of the personal touches seen in some hotels, but perfectly adequate for our visit.

Stayed in September 2024