The only tiny complaint I have is that the snacks in the mini bar are not replenished daily. Even after the waiter came to my room and saw what was missing he didn’t come back to replace them. As my granddaughter was staying that was particularly important! They were not replenished for the whole stay. This happened last time too. We didn’t have any of the drinks but the children like the snacks

It’s just such a perfect location for us as we have a yacht in Puerta Portals. We don’t get to stay at the hotel for that reason but if we are having maintenance done we make the most of it. Our family stays at the Hotel regularly and they love it!

Stayed in August 2025

wish property had better access to the sea

amazing features like the infinity pool, hotel bar...and just overall amazing service.

Stayed in June 2025

The fact that the hotel were going to place us nearest to the construction works next door.

The whole experience was excellent and there is very little to add to the above answers. Just one thing - we were waiting to check on the hotel terrace when we noticed new construction work being carried out next door to the hotel. The staff tried to place us in that part of the hotel nearest to the works and we refused. The staff were excellent with their response and placed us on the other side of the hotel.

Stayed in May 2025

Very spacious friendly staff

Stayed in April 2025

An absolutely stunning and luxurious hotel – truly a dream vacation! Everything was perfect! What made our stay truly unforgettable was the incredibly warm and attentive staff. You rarely meet people who are so genuinely kind and go out of their way to make guests – including the little ones – feel special. Our little one was especially excited every day to greet his ‘Police officer’ from the SOS staff by the pool– such a great man from the team! He also had many favourite people in the restaurant, where everyone was so friendly and caring. The whole atmosphere was full of love, warmth, and positive energy. Even the other guests were exceptionally kind. It felt like a little paradise – we didn’t want to leave! 💕🌸

Stayed in April 2025

small selection of tasty dishes in the restaurant

Everything!

Stayed in February 2025

Staff fantastic, very helpful. Stay was exceptional and hotel is wonderful

Stayed in September 2024

-

Everything!

Stayed in July 2024

The territory is spectacular! The gardens and lands are kept in immaculate condition. Their kitchen garden fills the air with wonderful aromas of herbs and lavender. The views from the terrace and balconies are breathtaking. We loved the attention and enthusiasm of every member of personnel. Our special appreciation goes to Javier from the Terra restaurant, The food in all the restaurants in the hotel is of the highest quality and taste! We’re looking forward to coming back soon because it’s been one of the best hotel experiences in our life! The rooms are spacious and beautifully decorated, the service is top notch, the breakfast buffet is abundant and versatile!

Stayed in June 2024

Liked every

Top quality property and very friendly staff

Stayed in April 2024

Room with nice view very clean staff very helpful

Stayed in March 2024

Poor selection of English speaking TV channels.

Service/food/room

Stayed in March 2024

The outdoor

Stayed in July 2023

Impressive property with beautiful views and easy access to local areas. Their manager Paloma was generously hospitable and extremely kind enough to make our stay perfect. I would describe her as tinkerbell!!

Stayed in June 2023

Room service is a bit costly.

Majestic and comfortable hotel. Huge rooms with top-quality linens, towels, beds. Astonishing breakfast. Don't miss the free Spa facilities!

Stayed in May 2023

A perfect holiday: people, location and food were absolutely amazing. 10+ for the breakfast!

Stayed in May 2023

Nothing, great stay!

St. Regis was all about comfort to me! Loved the location of the hotel (closest to Palma), the nearby beaches are stunning and, the whole property is beautiful. - The room was spacious with very comfortable beds. - The food was exceptionally good > the breakfast with options for everyone. - The design of this property is beautiful yet not overwhelming. Tastefully decorated! - The butler services was great and useful! - The location was perfect if you wanted to explore Palma and nearby towns. Yet again, what made the stay perfect was the staff in reception and concierge team who made all my requests possible.

Stayed in April 2023

Beautiful hotel, staff are wonderful, huge rooms, facilities and spa are incredible. My favourite hotel!

Stayed in March 2023

Rooms over the patio in main building are extremely loud, room service was bad

expansive, beautiful, dining options are beautiful and spacious, lobby bar was really good, staff was exceptional

Stayed in October 2022

a little dated on decor

not too large, good facilities

Stayed in October 2022

complexity of central control panel within the room with no helpful guide in the room literature. outdoor pool not heated

Stafftraining, courtesy and helpfulness were exceptional

Stayed in September 2022

service especially on Pool or in restaurant is bad - takes very long. orders are easily forgotten and just nothing comparable to 5* plus in Dubai. no Netflix or YouTube in tv.

location luxurious standard

Stayed in September 2022

Not St Regis standard - rooms are 4 star , no proper check in , no guidance , proper welcoming and intro of the facilities , got lost in a huge complex many times . Food is basic , no value and the worst st Regis I stayed in . Pls adjust the operator for this resort - Sheraton like

No much -

Stayed in April 2025

Family room 373 had a view of the parking lot. We did not travel to Mallorca to stay in a room with a parking lot view. This was very disappointing and definitely not value for money. There is NO beach at all right next to the property.

Stayed in April 2025