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Reviews of Hotel Luxor 4 stars

Avenida Son Rigo, 21, 07610 Playa de Palma, Spain

#37 of 91 hotels in Playa de Palma

Guests' Choice

Review score

Based on 78 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 20 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Beds were old and not comfortable, also the corridors and other rooms were noisy

    Good location and exceptional breakfast/brunch

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Pleasant stay, great location and polite staff but the rooms are loud. Perhaps not the besthotel for family stays due to
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The insulation between rooms is non existent and we could hear every noise in the next room (drunken young boys!)

    Really good location, polite staff and cleanliness

    Stayed in June 2025

  • Reviewed: 15 May 2025

    9.0
    Very nice and excellent breakfast. Very good service and well maintained.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was bad smell coming from outside the window

    Good location, clean and very helpful staff

    Stayed in May 2025

  • Reviewed: 4 May 2025

    8.0
    Nice stay, but very noisy
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very noisy. Was very hard to sleep. Housekeeping maids was making noises from early morning. In the room can hear everything from anothers rooms

    Food was really nice. Swimming pool area with bar super. Room size was good

    Stayed in May 2025

  • Reviewed: 10 September 2024

    8.0
    Lovely stay. Pleasant. Food enjoyable. Prices reasonable. Some really lovely staff.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Paper cups in bedroom for tea and coffee. On occasions no tables ready for breakfast. Likely due to busy time and maybe short staffed. No entertainment at all. Reception staff not overly welcoming but did their job.

    Pool area layout Pool bar Menola and Edwardo

    Stayed in September 2024

  • Reviewed: 4 September 2024

    9.0
    Awesome
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The staff, the food, and the facilities. The hotel is also nearby cool beaches!

    Stayed in September 2024

  • Reviewed: 23 August 2024

    7.0
    Great hotel without a gym
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Lack of gym, a handicap after the excellent catering.

    The catering, swimming pool and location is exceptional.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Great holiday
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast has a lot of choices but vegetarian or vegan will struggle Small swimming pool

    Quite clean great location Very nice people running the hotel

    Stayed in August 2024

  • Reviewed: 4 August 2024

    7.0
    Good location and food, outdated safe, and uncomy beds
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 5 nights

    One issue I found with the room was the king bed setup. Instead of a true king-size mattress, it was actually two separate beds pushed together. This created an uncomfortable gap in the middle, which was quite bothersome for a good night's sleep. Another concern was the safe in the room. It seemed outdated, likely around 30 years old, and required an actual physical key that you need to request from reception. This process felt awkward and somewhat insecure, as it involved notifying the staff that you'd be using the safe, which seemed counterintuitive for something intended to keep your valuables private.

    Our stay on the first floor was truly delightful. The rooms were impeccably clean and spacious, offering plenty of room to move around and relax. The balcony was a generous size, providing a lovely view of the swimming pool. The bathroom setup was particularly convenient, with the toilet and sink separated, and the water pressure in the shower was excellent. There was ample space in the wardrobes for all our belongings. One of the standout features of this hotel is its fantastic location—just a short four-minute walk to the beach. This proximity to the shore is definitely a major selling point. Overall, it was a wonderful experience! The breakfast at the hotel was fantastic, offering an impressive variety of choices to suit every palate. From made-to-order eggs cooked exactly the way you like them, to a selection of fresh pastries that were still warm from the oven, the options seemed endless. There were also plenty of fresh fruits, cereals, yogurts, and even a selection of cheeses and cold cuts. Whether you prefer a light, healthy start to your day or a hearty breakfast to fuel your adventures, there's something for everyone. We also decided to try the open buffet for lunch one day, and it was equally delightful. The buffet featured a wide range of dishes, including several gluten-free options, which was a pleasant surprise for those with dietary restrictions. The quality and variety of the food were impressive, with everything from savory dishes to fresh salads and desserts that catered to every taste. The staff was attentive, ensuring that the buffet was well-stocked and that we had everything we needed for a satisfying meal. an OK size pool.

    Stayed in July 2024

  • Reviewed: 28 October 2023

    7.0
    Good hotel, great location
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    A bit rundown

    Great location, generous breakfast, simple facilities but let our needs.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Easy walk to beach. Sufficient street parking.

    Stayed in October 2023

  • Reviewed: 5 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Mainly German guests. A mixture of nationalities would be better.

    Good buffet breakfast. Clean comfortable rooms

    Stayed in September 2023

  • Reviewed: 3 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The beds were too hard, and maybe some new, soft pillows would be great. In the night, the dors were very disturbing because they were smashed all the time to get them closed when you went out. And you can very clear hear your neighbors. Maybe a better isolation would be nice.

    The location is very good, very close to the beach, shops, restaurants and far enough from crowded and noise places. Is very easy to get there with the bus. The food was very nice. We had breakfast and dinner and it was very tasty and there were lots of choices. Diner was never repeated. Every day, something new and tasty. The staff was very friendly and helpful. The room was cleaned every day, but you still can put a not disturb sign, and they will leave you alone. The room was big enough for 2 people and it had everything you needed. The hotel is also very close to the airport, you can take the bus and it's 10 euro for 2, or taxi. We paid 25 euros to get to the airport from the hotel.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Payment with debit/credit card requires minimum spent of 10 euro. The swimming pool is ok, but not much activities for kids.

    Proximity to the beach, rooms are ok

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Non-availability of snacks such as bar meals. Daily replenishment of coffee sachets and cups in the room is needed. Would have preferred proper cups in the room. Decking by bar is hot because it is dark.

    Pool, food, bar, location, general cleanliness, fridge in room. Plenty of recliners and parasols at pool. Helpful staff.

    Stayed in August 2023

  • Reviewed: 26 July 2023

    7.0
    Hotel is partly refurbished but we were still in the old section
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Old towels, windows, coffee not drinkable (for me)

    Fairly outdated for a 4 star hotel

    Stayed in July 2023

  • Reviewed: 19 July 2023

    8.0
    Restaurant staff, cleaners and pool guy 1st class
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 10 nights
    • Submitted via mobile

    We had problems with shower not sealed, resulting in floor outside of the shower being flooded. Incident reported 3 times and spoke with genral manager, dissapointed with attitude

    Very good, plenty of choice

    Stayed in June 2023

  • Reviewed: 5 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    Missing soap for washing hands in the bathroom :)

    Staff was very polite. Nice and quiet room with terrace. Food was amazing. Greetings for Manuel :)

    Stayed in July 2023

  • Reviewed: 28 June 2023

    9.0
    It’s worth every cent.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing.

    Everything was perfect , the breakfast is what I liked the most.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    The hotel was spotless. Great choice for Breakfast. I found the staff extreamly helpful and friendly. Location was excellent.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    9.0
    Great hotel, well worth the money
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The bed wasnt the most comfortable

    Amazing location, short walk from a beautiful part of the palma beach. It was very clean. Genuinely nice & helpful staff. Steven the night receptionist, who was exceptionally kind. We came to the hotel very late, he checked us in & was great help, plus he saved us some food from dinner which was super nice unexpected gesture. Buffets were the best bit. Go for half-board when making the booking. Breakfast buffet was amazing but dinners blew me away plenty delicious food and they changed it daily so it never became boring

    Stayed in June 2023

  • Reviewed: 28 May 2023

    9.0
    Overall very good!
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Neither beer, nor wine, even soft drinks wasn't free at dinner. I'd say at least one glass of alcohol and free soft drinks would be reasonable. As for the rooms - beds were too soft, a lot.

    Mostly food; deliciously prepared and cooked, and wide variety of different courses.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    7.0
    Great Luxury Hotel with Great Food Buffet
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds and matrices were too soft for me to have comfortable sleep but if you like soft matrix, then it’s fine, beach is 5 mins walk from Hotel

    excellent Breakfast and dinner buffet with so much variety of food and live cooking of some dishes. they also include local specialities . we have issue with washroom on first time, so the person in charge (Alberto) at reception helped us a lot to find better room. Alberto is extremely nice person and great Asset to this Hotel. he must be rewarded by management for his services.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    9.0
    Good hotel
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Not fast,no answers with questions on booking.com,for late check out 30euro(

    Very good hotel,wonderful breakfast,polite and friendly staff,near the sea

    Stayed in May 2023

Showing 1 – 25

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