Skip to main content
  1. Hotel reviews homepage
  2. Spain hotel reviews
  3. Community of Madrid B&B and inn reviews
  4. Madrid B&B and inn reviews
  5. Reviews of FORTINN Puerta del Sol

Reviews of FORTINN Puerta del Sol

Plaza Puerta del Sol, 14, Centro, 28013 Madrid, Spain

#28 of 564 B&Bs and Inns in Madrid

Guests' Choice

Review score

Based on 129 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.8

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    9.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 5 September 2025

    10
    Fantastic
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could be a little more private.

    Great host! Very accommodating. Great location and very clean. Highly recommended.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    9.0
    Loved it and worth it
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms a bit small

    Great location, beautiful building, modern rooms, great service

    Stayed in September 2025

  • Reviewed: 28 August 2025

    10
    Best location
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Room was a bit small but we managed

    The perfect spot to get everywhere on foot. 15 minutes walk to Museo del Prado and 15 minutes to Palacio Real. Maude was awesome and very helpful. The room was clean and the balcony had a view to Puerta del Sol Overall very good 👍🏻

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Great location at a great price!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a little cramped.

    The location was unbeatable and the people working were great!

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 6 nights

    was quite loud at the eveing, whcih is normal for that central hotel. The bathroom is like part of the bedroom and there is no privacy, even if you are with a friend or partner, the privacy is missing..

    The hotel was very clean, the staff was very helpful and nice. Central location, metro 20m from hotel. Great restaurants around the area 5 to 15 min walking distance.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    I recommend this place for family and single the place is beautiful and amazing
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect. I loved everything.

    I like everything there

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Good choice
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The size of the room

    Location, very clean…

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Perfect except for bathroom.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom with glass wall. The curtain covering it was transparent and only covered part of it. If you want bathroom privacy, absolutely avoid this room

    Excellent location right down town and by the metro. Staff was exceptionally friendly and helpful. Room was quiet and cool.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    We so much love the space and everything was so clean the room was comfy we enjoyed our stay!! I will definitely recommend.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    It was peaceful and beautiful views
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location!!!

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Nice staff and very helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nada

    Accessible to every where. Nice location

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Central location and staff was friendly and helpful!!!

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    It was nice property with excellent location and

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 12 nights
    • Submitted via mobile

    With breakfast service.. it would be even more amazing. 😊

    The place and location are great, and the staff is very helpful and friendly.. good wifi, amazing shower, and bed very comfortable. 🤩

    Stayed in July 2025

  • Reviewed: 4 August 2025

    9.0
    Value for money for a peaceful rest stop.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    There was limited area for one to do some work. There is a desk in the room that is good for one person. There is also sitting area that was very comfortable but not designed for working. The good thing about this is you can pause from work and focus on vacay.

    Check-in was pretty fast. Check-out was even quicker. You can leave your luggages until 12midnight after check-out. You get to assign your own pin code to access the premises and your room. This is cool! Wifi was storng and stable at any part of the hotel. Staff were friendly and efficient. Very comfortable bed and good pillows. Great airconditioning, considering it was very hot in Madrid during our stay. Room was small but the bathroom was very spacious for two people. The room is a perfect rest and recharge stop, if your plan is to explore Madrid the whole day and get some good sleep at night. The place was right at the heart of Puerta del Sol but you can't hear the noise from outside. The Metro and Cercanias are nearby. There are on-going tracks construction work. So check which lines are affected when you travel.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Amazing location
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Rooms super small, but worth it

    The location The view

    Stayed in August 2025

  • Reviewed: 30 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights

    the location.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    Great Stay, Excellent Location, and Friendly Service
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I was only there for the weekend, so I didn’t get to enjoy the area as much as I would have liked. Other than that, there wasn’t really anything I didn’t like about the stay.

    I really appreciated how accommodating and friendly the hostess was, especially after I made an error with my booking. The location was excellent, just a short walk to many major landmarks, restaurants, and the metro. The hotel itself was modern and very clean. My room was spacious, had a balcony, and the bed was incredibly comfortable. Even though I was only there for the weekend, it was a great stay overall.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was very attentive and helpful. Great service! Rooms good for short trips due to small size.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    We loved the exceptional service, unbeatable location, and comfortable room at FORTINN Puerta del Sol.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    For Next Time: The only thing we’ll need for our next stay is a pair of luggage racks — just to make unpacking and organizing a bit easier.

    1. Unbeatable Location: Right in Puerta del Sol, with immediate access to Gran Vía, the metro, and major tourist attractions. Perfect for exploring the city center on foot or by public transportation. 2. Comfort and Cleanliness: Modern, clean rooms with very comfortable beds. The atmosphere was cozy and well soundproofed, despite being in a busy area. 3. Staff Attention: One of the most memorable aspects. We truly felt pampered by the hotel staff, who were attentive, friendly, and professional throughout our stay. Additionally, because we stayed for an extended period, they offered us an exceptional room, which made a big difference in the experience. 4. Technology and Peacefulness: The digital access system (via code or phone) was convenient and secure. Despite the central location, the room was peaceful and quiet.

    Stayed in June 2025

  • Reviewed: 22 July 2025

    8.0
    Great Hotel to stay in Madrid city center
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    As an improvement, the hotel should take more attention to soundproof the room's lobby. It can get quite noisy at night when other guests are passing by your door.

    Staff is great, keep you informed and willing to help! Location is excellent if you are looking to be in the city center, everything is at walking distance and Sol Metro station is right in front of the hotel. Rooms are kept very clean and tidy.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing room

    Excelent , good location , good service .

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Location ! Very clean and safe

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    It is right in the center of Madrid opposite the metro. Staff is very nice and helpful!

    Stayed in July 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!