Alhondiga, 8, Granada City Centre, 18001 Granada, Spain
Based on 313 hotel reviews
8.5Cleanliness
8.9
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
9.3
Value for money
8.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 February 2025
Elena
United KingdomVery noisy street during the night.
Great location. Just two minutes walk to the cathedral. Very clean and the staff were very helpful and kind.
Stayed in January 2025
Reviewed: 23 January 2025
Alison
SpainDisrespectful clients with very loud voices at 3:30 am, not the hotels fault
The hotel is in a great location for exploring the area, The room was spacious and the beds comfortable, everything was spotlessly clean. Very good value
Stayed in January 2025
Reviewed: 23 January 2025
Maja
Switzerlandnothing it was perfect.
Excellent location. Gret value for money if you are visiting Granada. Room was super clean and spacious. We got a nice quiet room, view was not the best but it wasn't important to us . If you are visiting Granda and Alhambra it's great place to stay I would stay again and recommend it. We really appreciate the staff especially Amanda who was very kind and helpful. The hotel is 5 min walk from the bus that takes you to Alhambra up hill and there is a supermarket right next to it .
Stayed in January 2025
Reviewed: 10 January 2025
Gail
United KingdomIt was a bit cold and although we turned the heating on it didn't seem to warm up so possibly not working
Lovely and clean and a good size room.
Stayed in January 2025
Reviewed: 24 December 2024
Hugh
SpainNothing
The location, the bed and the shower. The heating was also good.
Stayed in December 2024
Reviewed: 14 December 2024
Coupland
SpainCar Parking was a problem if you have an SUV could not get into the lift as once in door could not be opened.
Location.
Stayed in December 2024
Reviewed: 3 December 2024
Ivan
Czech RepublicVery good location in center of Cordoba.. Nice small rooms. Good mattress for sleeping. Luggage room.
Stayed in November 2024
Reviewed: 22 November 2024
Desiderio
United KingdomEverything
Stayed in November 2024
Reviewed: 20 November 2024
Steve
SpainThe mattress needs changing!
Very central but quiet. Very clean. Friendly staff.
Stayed in November 2024
Reviewed: 12 November 2024
Encarni
SpainThe beds are comfortable but a little low. Older people or those with joints issues may find it hard to get up. Sometimes WiFi a bit slow but not something of great concern.
Location (you can walk anywhere in the city centre plus bars, restaurants, supermarkets a stone throw away), friendly and helpful staff, pet friendly, clean, competitive rate, excellent value for money. We've been going once a year since 2015 and have noticed improvements eg. Now in room there is a kettle, tea, sugar courtesy of the hotel. New fittings bathroom too.
Stayed in November 2024
Reviewed: 4 November 2024
Richard
United KingdomWi-fi was rubbish Breakfast poor selection
Location Staff
Stayed in November 2024
Reviewed: 26 October 2024
Tomas
Czech RepublicNothing particular.
Good location quite close to all famous places in Granada, spacious & clean room with comfortable beds and nice balcony, might be a bit noisy during nights given the lively street but nothing to concern. The staff was nice as well.
Stayed in October 2024
Reviewed: 23 October 2024
Wilfred
CanadaNo complaints!
Las Nieves is a nice property in an excellent location, close to the cathedral and easy walking to all the sites. The staff is friendly, kind, and helpful, and they all speak excellent English. We had a couple minor issues which were resolved quickly. The room was big and well-laid out, with two large windows/balconies and a comfortable bed. Granada is an absolutely charming city, with varied neighbourhoods and streets that invite wandering for hours. There are lots of restaurants and cafes a short distance away and a Carrefour Express basically next door. For restaurants nearby, we particularly recommend Picual which has yummy food, a lovely patio, and excellent service; and the gelato at Rivareno is possibly the best we've ever had. Both are less than 5 minutes away.
Stayed in October 2024
Reviewed: 21 October 2024
Kim
United KingdomClean
Central location
Stayed in October 2024
Reviewed: 21 October 2024
Janice
CanadaDifficulty finding hotel as we were driving. Hotel has provided directions but GPS wouldn't pick up the location. Old building in the historic district so no soundproofing & the people next to us had TV at full sound until late at night. Noise from street. A/C system in room not working.
Helpful staff at front desk and in cafeteria at breakfast. Location was excellent. Room was small but clean and had everything needed for one night stay. Elevator available. Very nice buffet breakfast available for 8 Euros pp. Coffee made to order.
Stayed in October 2024
Reviewed: 20 October 2024
Nada
MoroccoWifi issues during the second night Very noisy at night especially a Friday night A mini fridge would have been good
Amazing geographic location The room was clean and comfortable
Stayed in October 2024
Reviewed: 9 October 2024
Penny
ChinaThe stairs in front of the room
Very nice and cosy.
Stayed in September 2024
Reviewed: 2 October 2024
Małgosia
PolandThe WiFi signal was quite weak on the 2nd floor.
The hotel staff was extremely helpful and smiley, creating a great atmosphere from the start. We booked a room with a hot tub and it was incredible to relax after a day of sightseeing. Electric input on each side of the bed was extremely useful. Modest breakfast with fresh espresso completed all. We didn't use the hotel recommendation for parking and parked at Victoria parking, not the cheapest one, but a great choice for people who are foreigners, bigger parking spots :)
Stayed in October 2024
Reviewed: 28 September 2024
Irene
United StatesRoom has very poor sound insulation. You can hear everything from the street and from the hotel.
Pilar, the receptionist, provided excellent service. She was very helpful, friendly, and always smiles.
Stayed in September 2024
Reviewed: 24 September 2024
Lindsay
United KingdomNo complaints
In the centre of Granada, staff very helpful and good value for money
Stayed in September 2024
Reviewed: 23 September 2024
Nenad
GermanyIdeal accommodation for motorcycle adventures in Andalusia. The large motorcycle parking lis 50 meters away. Definitely my place to sleep in Granada.
Stayed in September 2024
Reviewed: 15 September 2024
Marie-amelie
United KingdomA bit noisy. Difficult to sleep until late, especially with the window open.
Very clean and for the price reasonably comfortable room. Staff friendly and very helpful.
Stayed in September 2024
Reviewed: 18 August 2024
Maria
United StatesStaff was friendly and helpful 👍🏼
Stayed in August 2024
Reviewed: 5 August 2024
Conchita
United KingdomStaff are brilliant. Location is excellent Lovely room Very clean, friendly and organised
Stayed in August 2024
Reviewed: 27 July 2024
Maha
Saudi Arabia- Excellent location and walking distance from many attraction sites - I found it to be comfortable, quiet and can be accessed easily - The front desk staff were lovely! My check out was early (6 am), and I asked the front desk for a taxi on spot (I forgot to arrange it beforehand). He was very kind and went out to get me a taxi
Stayed in July 2024
Mühlenbach, Germany
Richmond, Canada
Örebro, Sweden
Nissan-lez-Enserune, France
Almaty, Kazakhstan
Saint-Pantaléon-les-Vignes, France
Florence, Italy
Tivat, Montenegro
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content