nothing - everything was brilliant

This hotel is truly exceptional. I really cannot fault anything. It offers high end luxury down to the finest detail, whilst retaining a traditional and classical feel. It is worth the money and we will be returning next year. We travelled without children this year, but will definitely bring the children next year as its superb for all.

Stayed in August 2025

Shame the most excellent El Olivo is now taster menu only. Was always a highlight dining there. Not sure everyone wants that time of dining so a la carte option would be welcome. Should have stayed for longer... next time.

This is one of the best hotel resort experiences - wonderful location, fabulous facilities and the attention from staff and management 10/10. Have stayed in some of the best resorts around the world and this is definitely up there with the best.

Stayed in July 2025

Lovely chilled out break

Stayed in July 2025

Nothing we loved it

This hotel was next level on all levels. The customer service was the best I have experienced in a natural helpful and friendly way. The food was incredible inside and outside the hotel. We loved our time there spending a lot of time walking through the beautiful town of Diea and lounging by the pool. We will be back

Stayed in July 2025

The shower/tub is high to step into and my room didn’t have a great view, but regardless the overall experience was amazing.

Gorgeous, serene and luxurious hotel in the heart of Deia. The staff was great, the bed was super comfortable and the grounds were magical to wander about. Loved walking into the quaint Deia town and exploring by foot.

Stayed in May 2025

A mint lemonade at 24 euros was crazy money and hard to believe especially since a glass of wine was 15!

It’s a really amazingly gorgeous place. Deia itself is so beautiful and the hotel gives you wonderful views. The staff were exceptional. Breakfast was fabulous.

Stayed in May 2025

Nothing.

My dream destination exceeded my experience!

Stayed in May 2025

Our whole experience went above & beyond our expectations - you are treated like royalty from the second you step on property. The personalised attention to detail is incredible - we were away for our "babymoon" and La Residencia carefully crafted amenities and support to make my stay as comfortable as possible. Everything from the relaxing poolside experience, to the extremely comfortable room & maintenance, the spa, the views, the food & drink, the location... you can't get better. Will absolutely be back and recommend that everyone treats themselves to a stay here!

Stayed in April 2025

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Stayed in March 2025

Nothing to complain

Beautiful location and view. The staff was extremely attentive and friendly.

Stayed in March 2025

no

very good

Stayed in March 2025

The sauna wasn’t warm enough, and there was no stones in the heater.

The location was breathtaking! Amazing services from the staff. Also the welcome Moet bottle and the Cava from the hotel was a warm touch. Thanks for making our honeymoon extra special. The El Olivo dining experience was great too, a bit pricey for the amount of food served nevertheless, it was something spectacular.

Stayed in March 2025

La Resendcia is a very magical place. From the amenities, to the service and property, everything is perfect. I cried when we checked out because it was such a special trip. You won’t regret staying here.

Stayed in October 2024

Everything

Stayed in November 2024

N/A

Beautiful scenery, clean, excellent service

Stayed in October 2024

Too expansive

Kind staff, nice view, great location for enjoying the town.

Stayed in September 2024

The prices of meals are on the high side but the service and quality makes up for the price.

The staff are excellent, we were delighted to see Phina still working in the restaurant after many years. The views are fabulous and the rooms are extremely comfortable. The food is good and the leasure facilities are good too.

Stayed in October 2024

Even though the breakfast was amazing, we found the food at the restaurants for lunch and dinner was only marginal and VERY expensive. I don't mind paying a premium at restaurants in hotels, but I expect that the food and service are commensurate with the prices and here we did not find that to be the case.

The perfect 5 star hotel experience! We had a beautiful suite with separate living room and small plunge pool that had stunning views of the cliffs. The staff was exceptionally helpful with anything we needed both before our arrival and during our stay--booking dining reservations, a boat trip, suggesting local hikes, etc. The breakfast buffet was second to none and a cocktail (or two) at the terrace bar is a must! Live music every night we were there in September and nice little bar snacks offered with your drinks

Stayed in October 2024

A few small goofs by staff: recommending a restaurant that was closed, sending our luggage to wrong room, sending a birthday cake to wrong room, confusion over correct payment to guide--all very minor.

Lovely high end resort in the midst of classic Mallorca scenery

Stayed in October 2024

El Olivo needs more better vegetarian options for the price charged so pre set meals.

Location, property

Stayed in October 2024

Our room was exquisite however, my husband has difficulty with steps and although there was an elevator a portion of the way , it was a bit difficult. No fault of the hotel, however, I should have informed them in advance.. I would definitely return to this little slice of heaven

The staff, especially Katerina and Rubin were so helpful.. I had an issue with ferry tickets which Katerina resolved after 2 hours on the phone!! Delicious food and very friendly wait staff

Stayed in September 2024

We had booked the hotel for our anniversary. Unfortunately the hotel wasn’t able to provide me with the bouquet of roses that I had ordered well in advance for the next morning. So for the first time ever my wife didn’t get any flowers upon wake up on our anniversary :(. I was told that someone had tried to reach me to let me know, but since I had returned all incoming calls and since no one mentioned it to me, I clearly couldn’t know - and the in-room telephone was broken and it didn’t get fixed during our stay. When I came down to the desk in vein to pick up the flowers the reaction has been pretty flaw by the staff on duty. I would have expected that a hotel in which we spend 2.5k EUR for a 24hours stay would bring up some more empathy or creativity to find a good alternative solution or compensation. That did not happen. On another note, an evening event was prepared (Tory Burch Sublime perfume presentation) while we were there. This led to a mix of guests that were rather ‘unusual’ for such an upscale hotel. Porter knocked on our our door 30min and 15mins prior to agreed check out, which we considered to be a little inappropriate.

It’s a truly magic place in Deia with beautiful premises and breathtaking views. The staff in the restaurant El Olivo has been outstanding, the sommelier Adam is worth being mentioned separately as is Noemi. Chapeau, and we thank you for a very enchanting experience

Stayed in September 2024

Nothing. It is faultless and worth every penny.

We last visited 24 years and were delighted to find it had only got better under the Belmond group.

Stayed in September 2024

Nothing to dislike.

Excellent property with amazing restaurants, beautiful suite and great views of Deia. Excellent service with courteous and very polite staff.

Stayed in September 2024