I paid for the “all inclusive” but not every drink in the bar was included. The apartments are located in an extra building, without lift. Someone was drilling (maybe above?) the apartment at 9:30 pm. I know it is not that late, but it bothers when you have a baby. You can’t pay the hotel with american express.

The food (breakfeast, lunch, and dinner) is amazing! The staff is very friendly, and we (including a 10 months old baby) felt welcome.

Stayed in August 2025

Our room was very close to the bar and evening entertainment didn’t finish until 11pm so made it really hard to get girls to sleep before then.

We were a family with 2 girls aged 10 and 12. We just did bed and breakfast and worked well for us. Loved proximity to beach, cleanliness, pools and big win was kids access to the spa. They loved it

Stayed in August 2025

Band was a little too loud and covers could have been better quality .

Clean , friendly staff and great breakfast

Stayed in August 2025

It was funny to have a toilet in the room with a window through which you could see everything 😊.

I liked the location and the food.

Stayed in August 2025

parking

Spa and breakfast

Stayed in July 2025

We had two unpleasant miscalculations with the bar orders, were charged too much which might have been a mistake but still.

The hotel’s facilities, such as pools and kids’ entertainments are great! We had breakfasts and dinners included and also were pretty happy with the wide range of food, fruits, seafood that the kitchen offers. Another big plus, was location which was right next to the seaside.

Stayed in July 2025

Everything is perfect, just advice- it would be better to have Smart TV with Netflix

The hotel is located very close to the beautiful beach Son Baulo. The facilities are amazing: swimming pool, SPA is perfect. Very delicious and variety of food is great ( salmon, avocado for breakfast, seafood for dinner, different kinds of meat and fish. Rooms are nice, with coffee machine and good WiFi. Staff are friendly and helpful. It’s is possible to rent a car or book an excursion directly from the hotel. I cannot say anything about restaurants and nightlife around , because it wasn’t not important for me. But what is important- the hotel is in 10 min from bus stop and its easy to reach the airport or Palma

Stayed in July 2025

It’s very family friendly. The staff is also very nice. The place is great for a staycation. You have everything. The food is good and for a great price

Stayed in July 2025

Thought the evening food could have been better

Good location and we got a room upgrade, lovely sea view room

Stayed in July 2025

Needs to have more waiters on the evening.

Plenty of variety in the restaurant. Entertainment staff were excellent with the children.

Stayed in July 2025

First thing that caught our attention was the difference between photos on booking.com and personally, far away to be even similar. Also I have bad experience with 3 staffs about rudeness and being not polite. One receptionist and 2 waiters. From reception we had a miscommunication which is fine, it happens but instead of he trying to solve the problem he kept defending his opinion and at some stage he start speaking to his colleague in Spanish in front of me expecting that I wouldn’t understand what he was talking about, then I start answering him in Spanish and he got surprised so please teach your staff to never speak in other language in front of customers, specially talking about the customer. this is the basic of customer service! The last thing is the bar area after dinner, your supervisor need to organise better this entertainment and put enough staff to work because I couldn’t have drinks properly on the table and if I go to the bar ask for drink they kick me out saying that I need to order from my table.

I love the location, its great. We can see the restaurant is is refurbished and the food is amazing, thank to the chefs. The rooms are very clean and some staff are gorgeous, so polite and receptive. Some staffs from restaurant, the girls who clean the rooms and staffs from sauna. Sauna is pretty good also

Stayed in June 2025

I have nothing to complain about What I found strange was having to pay for the safety deposit box in the room .

Was close to the beach and just an overall easy to navigate property

Stayed in July 2025

A few members of the bar staff were unpleasant towards us, for no apparent reason. We were ignored multiple times, and we didn't find that they were friendly towards us, compared to the rest of the staff. The food, while mostly good, was under-seasoned for the most part. It was a very minor issue, though. The meal times could also be longer - for example, breakfast was from 8 to 10, which, when you're on holidays, is inconvenient sometimes.

The free spa access was amazing. We spent a lot of time there relaxing. The cleaning staff and most of the restaurant staff were excellent, very friendly. The larger pool was very nice, big enough for lots of guests to use without feeling crowded. The entertainment was also good, with shows every night, and the animation crew offered different activities throughout the day (yoga, Pilates, aquagym, billiard, darts, table tennis, etc). The food was mostly good - the menu changed every day, and as it was a buffet, there was always something we could find that we liked. The location was also very good, very calm and about 2 to 3 minutes on foot to the nearest beach.

Stayed in June 2025

Just very limited kitchen accessories, like in the apartment no cutting bord , 1 cooking pot without cover. Atleast i would expect these in an apartment.

Nice apartment near the beach with a beautiful view. We especially enjoyed the daily activities for kids and the evening shows. A young man named Frederic at the reception was very kind and helpful.

Stayed in June 2025

Perfect relaxing couples holiday with great food. Great time swimming in the pool and at the nearby beaches. Night time entertainment at the hotel was really good.

Stayed in June 2025

N/A

It was very clean & all staff were friengly & respectfull

Stayed in June 2025

We liked everything

Stayed in June 2025

Staff is friendly and professional. Both room and the hotel in general are always super clean. They do recommend using the towels for a few days, but if you need to change them more often, you can just leave them in the shower/bathtub. There is a great choice of food, different meats and fish every day. Vegeterian and vegan options, too. I also saw a few gluten-free labelled foods. The bar has a decent choice of drinks, and it's almost all included if you have the all-inclusive option (extra charge for imported alcohol). The spa is really nice. You can change and leave your stuff in the locker before you go in. Massages are not included, but I highly recommend them. There are two swimming pools so there is plenty of space. There is always entertainment in the evening, like mini disco dance for kids until 9.30 pm and then different shows every evening for adults. The hotel is located very close to the beach, you can also walk towards the town centre where there are nice little restaurants and shops open until late. If location is important for you, bear in mind this hotel is about an hour away from the airport, so you will need to arrange transportation.

Stayed in June 2025

Very tasty Food. In general very clean and tidy.

Stayed in May 2025

The food was good, especially breakfast and lunch. We loved the location - it was nice and quiet. We also loved the lane pool, bike rental nearby and the room. We couldn't really fault the place at all.

Stayed in May 2025

Everything was great with the hotel, and also being situated in a fantastic area for cycling was wonderful.

The friendly and helpful staff, the quality of the food and the facilities like the Spa and pools available.

Stayed in May 2025

Everything was good, we really enjoyed our stay..

Great staff, entertainment, good food and warm water. Everyone was friendly and smiling. The beach is a very short walk. Cocktails are good and fast.

Stayed in August 2024

Inside seating is limited if weathers not suitable for sitting outside.

Nice property clean and tidy. Nice food with good choices. Great pools and outside entertainment area. We enjoyed the stay. Quite area 20 work from the main town.

Stayed in June 2024

I had to wear a synthetic hotel branded bracelet that does not come off from check-in until check-out (four days) because we had breakfast included in our booking and this was an identifier of that. I felt like a walking advertisement for the hotel. As a woman on her own most of the time, I felt unsafe wearing the name of the hotel I am staying at on my hand. The bracelet wasn't comfortable; tugged at me and gave me tan lines I didn't want. Lastly, it's so wasteful to have these single-use plastic bracelets when we should be eliminating single-use plastics. Please find other ways to identify guests who have meals included in their booking just like many other hotels!

Breakfast was great, location is phenomenal, and the staff are friendly and helpful. We got a free upgrade to the seaview room, which was much appreciated by my friend and I. Also, I forgot my Kindle in the room and the hotel staff (albeit after a few phone calls) located the Kindle and packed it up for the DHL pick-up I arranged and paid for. Thank you Adrian and Sylvia!

Stayed in September 2024