I whish the staff spoke better English but otherwise they were amazing.

The location and the food

Stayed in June 2025

Fact that you have to bring euro to pool bar to get reusable cup make this place look so poor

Stayed in March 2025

Really clean and well styled apart from the basement which could do with a bit of a facelift but great value for money. The staff were all lovely, especially the waiters and waitresses who worked very hard and cleared plates immediately. Highly recommend.

Stayed in April 2025

Good breakfast and a lovely pool. Enough sun loungers, even though some collapsed. A lovely activities team with lots to do for everyone. Next to the hotel a ridge walk starts, connecting the ridge hotels. If you dare you can take the lift of the nearby hotel down the cliff to the road. If the bathroom smells, because there is no trap, bend the drain pipe to make a u-bend. See photo.

Stayed in February 2025

There was no iron to borrow

Stayed in March 2025

My room was too noisyon. It was one the second floor on the sea side. You could hear the cars coming and going all day and night. Just under my balcony.

Great location in La Paz and luxury to have the hotel bus service to go to city centre

Stayed in February 2025

Our room had a mild smell of sewer (it might be a cleaning solutions or so), but it wasn’t bad. Also hotel doesn’t provide iron, so keep in mind that you might need to buy your one. The hotel doesn’t have allocated parking space but lots of space along the street further down. If you park early, you will get a chance to get a spot closer to hotel.

Clean rooms, nice views from balcony. Average variety of food, not the biggest, but very enough to choose. There is a rooftop bar and another one downstairs.

Stayed in February 2025

There is a lot of noise in the evening and early hours from the people in the street and the nightclub in the hotel opposite

Good food, don't know what some people have to complain about.

Stayed in January 2025

The entertainment was dreadful

Stayed in December 2024

Room was clean and comfortable, big enough. Room service was cleaning and exchanging towels everyday if you wanted to. Pretty much options to eat during meals, but after several days it become a little monotonous. In general i can recommend this hotel.

Stayed in December 2024

Nothing really bit of a walk to town centre but courtesy bus was great

Great family holiday weather could have been better very good hotel staff very helpful had a very god time thank you 👍

Stayed in December 2024

No shower gel ...no slippers..no robes.. Not a 4 stars hotel. The windows..fonic isolation..very very bad

Location and the bed was confortable..price ok

Stayed in November 2024

pool area and entertainment poor

food generally good rooms comfortable and clean and good beds staff lovely, poor area very tired and needs a makeover, most of the staff lovely, bar staff could be a bit miserable but other staff lovely, quite a few broken sunbeds, no kettle in the room as expected, we may have been able to get one from reception but it wasn’t an issue, location was good lovely bars and restaurants close by

Stayed in November 2024

There were mice running around

Clean, different facilities, good location, friendly and helpful staff

Stayed in November 2024

Other guest were making noise in the corridor at night and we heard it in the room as well

Stayed in September 2024

On a few occasions it was clear that the bedding and towels had not been replaced. Also, there are two separate times to deal with the bedding and cleaning and a second visit to replace the towels. Why not do this simultaneously?

The hotel was really nice, including the overall facilities and reception area. I really liked my room, which was light, clean and bright. Very spacious too.

Stayed in July 2024

The accommodation staff was the only negative part with constantly leaving less towels than we needed and only changing the bedding once in 10 days we have stayed there even though we had “please service this room” sign on the door multiple times

Everything was amazing, the pool and restaurants were nice, staff in restaurants were exceptional

Stayed in April 2024

The fact that one has to pay additionally for a safe in their room. It's so unclassy. Food should be of better quality for a 4 star hotel.

Pool area.

Stayed in December 2023

There was a problem with security and the customer services were not up to scratch in relation to the serious incident. I'd have given a 10 for this visit if I had received a response to our requests for assurances that the hotel would endeavour to protect the guests from being burgled. Due to the new laws about air conditioning in Spain, folks are leaving windows and doors open at night. We were on the first floor and the burgular had to climb across two balconies to rob us of our passport, phone, money and personal possessions. The other two rooms were easier to rob. The hotel has not warned guests of the regular break-ins going on at this hotel. The hotel should be giving safes for free to all those on the ground floor and tell guests to make sure they secure all their possessions and be aware that leaving a balcony door open at night, makes it easy for thieves to break in and potentially ruin thei holiday.

This hotel is excellent for a holiday stay in La Paz, Puerto De La Cruz. The food is decent, the rooms are a good size, the pools and the gardens are very nice to lounge in.

Stayed in January 2024

Good value for money. Breakfast was good as well. As BlueSea guests we had access to the pools from other 2 hotels in the same group and to the gym as well. Wifi was ok, rooms were clean. Very helpful staff- we had an issue with our room door which was not closing and they helped us to solve this very quick. great view to the Mountain and good location. Not closed to the ocean but there is buss from hotel to the coast which is free.

Stayed in January 2024

British visitors (not this hotel specific). Somehow I feel like some people need a brochure how to behave around others. All inclusive doesn't mean "trash the food". Be as clean as you want your environment to be. Smoking all around the place.

Big pool, view, time schedule for food services. Variety of food is sufficient each day, but not Spanish specifics, everything tastes the same.

Stayed in September 2023

There are a lot of touristy shops nearby, and loud music till 11pm at this and two other hotels. Breakfast was ok but the fruit juice was horrible. There are some tiny beaches in the town, but they ate all pretty stoney. So a beach holiday, this is not.

We were on b and b board. Breakfast was ok. The fruit juice was really synthetic an unnatural, and quite revolting. However there was a reasonable breakfast buffet. My room and location was great, though the area is very relaxed with some good restaurants there are a lot of touristy shops selling rubbish. Unfortunately loud music was played till 11pm at several locations nearby, including this hotel. The free shuttle to and from the town was great. The cleaning stafv work very hard and do a great job.

Stayed in August 2023

Breakfast. The fruit juices were as far away from natural as you could possibly get, horrid, in fact. Otherwise it wasn't too bad. Having to pay in full the day I arrived.

The staff and general relaxed vibe. Comfortable beds. The swimming pool and bar area.

Stayed in July 2023

I didn't like that our room was opposite to a pub that was playing loud music to wee hours every single night. The view was fantastic from that side of the hotel, looking to the whole Orotava. But I wish we had the view to the sea much quieter as there were no pubs on that side!

Location was very good for walking back and forth from the old town but too nearby pubs and noisy places Breakfast was abundant and assorted but too industrial for the bread and the cold cuts. A very good point they earned with the soy/ lactose free milk and the variety of fruit and cereals. And the best was the staff, all of them from reception to breakfast waiters to the cleaners. Really friendly, helpful and committed to give the best service!

Stayed in February 2023