Reviews of Hotel Viella 2 stars
Carretera de Gausac, 18, 25530 Vielha, Spain
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewCleanliness, friendly & helpful staff, great room, location & the parking place
The WiFi didn't work
Dear Mister Wiktor, Thank you very much for your kind comment and rating. Please note that our reception is available 24 hours a day, and we are always happy to assist you with any issues, including Wi-Fi connectivity. We truly hope to have the pleasure of welcoming you back soon. Warm regards, Hotel Viella
Dear Mister Wiktor, Thank you very much for your kind comment and rating. Please note that our reception is available 24 hours a day, and we are always happy to assist you with any issues, including Wi-Fi connectivity. We truly hope to have… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewa very modern hotel, in an excellent location right in the town centre. The room was perfect and the food in their own restaurant was superb. Will definitey be returning when I visit Vielha again. Highly recommended
Not really a dislike, just a suggestion to have fresh orange and other fruit juices a the breakfast buffet, all I could find was tea and coffee.
Dear mister Robert, Thank you for your comment and rating. Our guests' feedback is always important to our hotel. We will take your suggestions into account. Sincerely, Hotel Viella
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewClean, friendly, comfortable.
Dear mister PJM, Thank you for your opinion. We are looking forward to seeing you soon again. Hotel Viella
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewPerfect location for cycling fanatics!
Basic breakfast.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe entrance and bar were very nice
Very small room. Bathroom was extremely small: toilet was half in front of the washbasin
Dear Erik: thank you for your review. We are sorry to hear that the room placement was not of your liking. We hope that your next stay in Viella will be better. Best regards, Front Desk.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewHaving a cofee machine in the bedroom
Dear Mr. Bruno: thank you for your opinion. We are pleased to hear that your stay at our hotel was to your liking. However, we do not have the service you negatively wrote about. We hope to see you very soon. Best regards, Front Desk.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewStaff were friendly and helpful, location is perfect facilities were good
Woʻuld benefit from working air conditioning but ceiling fans work well
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewClean, modern and good location
We got a small room and very tiny bathroom. There was a terrible smell on the bathroom so that was a big minus, otherwise we had a very nice stay
Dear Ms. Sylvia, Thank you for your review. Our staff is available 24 hours a day to resolve any issues. We hope to see you again soon. Sincerely, Hotel Viella
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewClean, new, great buffet breakfast and dinner
It was hot and no aicon but happy with that because most of the time aircon units are too noisy anyway
Dear Mr. John, Thank you for your review. We are pleased to know that your stay was pleasant. We hope to see you again soon. Sincerely, Hotel Viella
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewClean spacious room with a balcony. Easy check in and out with 24hr reception.
Walls were a little thin which meant you could hear people walking in the corridor, but only a minor point
Dear Ms. Erika, Thank you very much for your comment. We are glad that you enjoyed your stay with us. We hope to welcome you again. Best regards. reception department
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe location is perfect, facilities and cleanliness
Extremely high stairs for 2 floors room
Dear Ms. Yuliia, Thank you for your comment. We are pleased to know that your stay was pleasant. We are sorry that the room was not entirely to your liking. We hope to see you again soon. Sincerely, Hotel Viella
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewGood location, nice bedrooms with fan and modern common area furnishings, good en-suite and shower, great breakfast, nice place to visit.
Nothing
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewLocation. Friendly helpful reception.Good breakfast with variety of choice.
Being on the ground floor, the rooms above have wooden floors and little sound proofing. I was woken at 0.30am by door knocking, opening Closing and foot 'stomping' from above. After 30 minutes of this I had to get up and complain to reception staff who said they would sort it out. The noise carried on for some time and I ended up having to use ear plugs to enable me to sleep.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewToo many people at all meals
Reviewed: 6 May 2025 · Stayed in February 2025
Verified reviewLocation.
Breakfasts
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThe location was perfect. Very near the center. Big supermarket and great restaurants. The staff was 🤩 Tje room was clean and comfy.
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewGood location, checked in 3 hours earlier lovely staff
Reviewed: 31 March 2025 · Stayed in January 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified review