Reviews of Hostal Huespedes Toledo
Conde Romanones, 10 3º Ext Izq, Centro, 28012 Madrid, Spain
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Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified reviewLocation ,Staff,easy check in,cleanliness …
Reviewed: 18 October 2024 · Stayed in September 2024
Verified reviewReviewed: 14 June 2024 · Stayed in June 2024
Verified reviewLocation is amazing
Reviewed: 23 May 2024 · Stayed in May 2024
Verified reviewThe hostel is located near Plaza Mayor, just 2 minutes walk.. check in very easy. POssibility to drop the luggage before and after check in and check out.
It is good for 1 night stay. I didn't see any kitchen or something rest area. Just room at the center .
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewThe host was excellent, friendly and good space even for children.
Reviewed: 12 May 2024 · Stayed in May 2024
Verified reviewReviewed: 14 April 2024 · Stayed in April 2024
Verified reviewFriendly staff
Don't think it's good value
Reviewed: 14 April 2024 · Stayed in April 2024
Verified reviewReviewed: 19 March 2024 · Stayed in March 2024
Verified reviewFriendly staff and very good location. Suggested for couples
Reviewed: 14 October 2023 · Stayed in October 2023
Verified reviewLocation was perfect easy for bars restaurants and transport.
Nothing
Reviewed: 11 October 2023 · Stayed in October 2023
Verified reviewExcellent location, close to everything we wanted to see and do. A wonderful small room that was more than enough for us. Terry made feel comfortable and at home.
Too many keys but sometimes that’s expected.
Reviewed: 27 September 2023 · Stayed in September 2023
Verified reviewIs not like the picture but the stuff was very nice and very clean and the ubicación was really good
I don’t have any facilities very simple
Reviewed: 24 September 2023 · Stayed in September 2023
Verified reviewThe owners were so welcoming, friendly, hospitable. The location was very good, a short walk (6-10 min) to museums, La Plaza Mayor, cafes, neighborhood eateries. The beds (a twin and a full) were comfortable. Plenty of hot water for a shower. They got my room ready early, even though they couldn't promise. I was grateful for that, I arrived to their hostal exhausted.
Next time I'll request a room that faces the interior. All over Madrid, recycling bins and garbage bins are emptied at 1-2 am. Loud!!
Reviewed: 8 July 2023 · Stayed in July 2023
Verified reviewSmell of sewage at upstairs entrance
Reviewed: 24 June 2023 · Stayed in June 2023
Verified reviewReviewed: 20 June 2023 · Stayed in June 2023
Verified reviewThe holiday was very enjoyable time the hostel we stayed at was comfortable and was central to all amenities I would use it again.
Reviewed: 13 June 2023 · Stayed in June 2023
Verified reviewThe lady who runs it was very friendly and helpful. The room was fairly basic but very clean and comfortable. The room was cleaned every day with clean towels etc. The location was great. Everything worked including the air conditioning.
The one thing that would have improved the room was a bedside lamp.
Reviewed: 5 June 2023 · Stayed in May 2023
Verified reviewabsolutely nothing
I have stayed in some pretty bad hotels in life, but none compare to the overall experience in this hotel. I had never experience such a horrendous level of racism. My partner (white man) went to the hostal a couple of minutes before me (I went to the supermarket across the road), he did the check-in (that was in my name) and told them I was on my way. When I arrived, I rang the the intercom, no one opened for me, random person that was leaving let me in. This hostal does not have any signs in the building, so I ended up at the door of a different business, where someone pointed out where I should go. At the hostal door, I rang the doorbell politely for about 5 min and no one opened the door (but I could hear there were people inside). I sat at the stairs and texted my partner who was inside the room, he confirmed I was in the right floor and he was getting dressed to come outside. So, I persisted in knocking on the door and I could hear the voices and steps inside, near the door. After a long time knocking, a man and a woman opened the door and shouted at me: "we do not have space for you" (it is important to highlight that they shouted at me before I could say anything). To what they followed shouting at me: "why are you knocking on the door?" "go away". At that point, my partner came and saw how badly they were treating me and told them "she is my partner". Immediately, both of them started apologising and the man said "I saw you on the camera, but I didn't know you were his partner". I realised that, despite having been informed that I was on my way and seeing me on the camera, the hostal owners refused to open the door because they didn't think it could be me and were deliberately refusing to open the door. They made a conscious decision to NOT open based on what they saw through the camera (aka my face and skin colour) and the mistreatment I received was because of how I look.
Thank you for your comment and allowing us to clear up the misunderstanding. We always like our clients to feel at home. We are extremely sorry that the situation may have given rise to a misunderstanding. Our establishment is located in a beautiful building with several stairs and businesses. For this reason, in the reservation we always indicate the address and the exact floor in which it is located, as well as the staircase by which it is necessary to access, recommending that you read it well to be able to locate it easily. The exact location is specified at the front door, as well as the contact telephone number and at the intercom, it is necessary to dial the correct number and the bell to ring and be able to attend it, being able to add voice instructions if necessary. If the client enters directly from the portal, since we do not have access cameras, we are not aware that the client is arriving to go out to receive him. If, in addition, the circumstance occurs that the client accesses through the door furthest from the reception, it may take us a few minutes to go out to receive them, even though they can hear other guests staying. We are sorry for any inconvenience this may have caused you. We are delighted to be able to serve our customers.
Thank you for your comment and allowing us to clear up the misunderstanding. We always like our clients to feel at home. We are extremely sorry that the situation may have given rise to a misunderstanding. Our establishment is located in a … Show more
Reviewed: 1 May 2023 · Stayed in April 2023
Verified reviewReviewed: 27 March 2023 · Stayed in March 2023
Verified reviewTere was amazing, made you feel right at home.
Reviewed: 2 December 2022 · Stayed in November 2022
Verified review