Paseo de los Illetas, 7, 07184 Illetas, Spain
#2 of 8 hotels in Illetas
Guests' ChoiceBased on 152 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.8
Staff
9.0
Value for money
7.7
Free WiFi
9.0
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End of dialog contentReviewed: 5 September 2025
Thomas
United StatesBy itself in a quiet area …. Something to like as well!
Nice settings and arrangement
Stayed in September 2025
Reviewed: 27 August 2025
Hollie
United KingdomWe went to the Arrels restaurant on the second night, granted it's not part of the hotel just affiliated, but the service was too slow, by the time we made to the third course another table that joined after us had finished, we ended up leaving before desserts.
The staff were amazing and so kind and knowledgeable. The view was amazing and the facilities were stunning.
Stayed in August 2025
Reviewed: 28 July 2025
Shaun
United KingdomHonest feedback- The hotel is a little dated in places and could do with an upgrade. There really is an issue with getting taxis , the wait time is really annoying and if you use an Uber which we ended up doing it was a minimum of 40 Euros one way. This would stop us using the hotel as it really is an inconvenience- obviously it’s not your fault at all and the staff were very accommodating in trying to help. Others may not find this as bad but as we have friends on the island we go out to see them.
Great location to the sea, plenty of sun beds, gardens were lovely, the restaurants were in a good location and tables were always available . The spa treatments we had were lovely. Staff were all amazing, I can honestly say there wasn’t one member of staff that we didn’t like, very well done here .
Stayed in July 2025
Reviewed: 20 July 2025
Rodrigo
BrazilThe main issue (and it’s a significant one) is the complete lack of staff in the pool area. There were only two people responsible for a very large space, and they were unable to properly attend to the guests lounging in the sun — no menu, drinks, or towels were offered. I found this well below what one would expect from a hotel of this level, and I wasn’t the only one — a few other guests seemed just as surprised by the situation. Other than that, the hotel is fantastic.
The view from the sea view room is unforgettable. Breakfast is very good (solid five-star standard). Lobby and valet staff are very attentive.
Stayed in July 2025
Reviewed: 30 June 2025
Marcus
SwedenIt's not cheap..
Great breakfast, great relaxation area around the pool, excellent food, excellent service
Stayed in June 2025
Reviewed: 17 June 2025
Bett
United KingdomDidn’t have a great evening meal one evening … very poor cooking for a five star hotel.
Everything was amazing….. hotel…. Location…. Staff….. wow!!!!
Stayed in June 2025
Reviewed: 13 June 2025
Nick
United KingdomExceptional hotel, great staff, Antonio on the pool bar is a legend.
Stayed in June 2025
Reviewed: 13 June 2025
Andreas
GermanyCan’t think of anything negative.
Great place with very friendly and helpful staff. Being able to keep the room longer after checkout was highly appreciated. Great restaurants with unique ‚Riva‘ bar.
Stayed in June 2025
Reviewed: 5 June 2025
Zoe
United Kingdomdinner wasn't as good as breakfast.
breakfast
Stayed in June 2025
Reviewed: 31 May 2025
Neil
United StatesWe liked everything.
Beautiful location and incredible service
Stayed in May 2025
Reviewed: 28 May 2025
Roy
United KingdomNothing
Location, staff , service all excellent
Stayed in May 2025
Reviewed: 8 April 2025
Bridget
United KingdomBeautiful scenery,friendly staff,great place to have a relaxing break
Stayed in April 2025
Reviewed: 19 October 2024
Stephanie
United StatesThis was our first time staying at a 5 star hotel and we were occasionally confused about how everything worked - we thought the staff could have been more helpful at times.
Beautiful property with multiple restaurants and pools. Hotel’s beach was not swimmable, but we were able to walk to the cove next door and swim there instead. Room was clean and comfortable. We loved the amenities included in our stay - the largest breakfast buffet I’ve ever seen, access to spa baths, aperitif/drink at happy hour, and ability to book a bali bed.
Stayed in October 2024
Reviewed: 13 October 2024
Tierney
IrelandBreakfast amazing, great choice. Staff were fantastic and a lovely location. The room was fantastic with a comfortable balcony to sit out. Pool area superb. A great stay in a quiet location with wonderful privacy. Felt very comfortable as a solo traveller.
Stayed in October 2024
Reviewed: 30 September 2024
James
United KingdomThis is a fabulous hotel with welcoming helpful attentive staff. The restaurants are all high quality with excellent service. The outside facilities are beautifully maintained. I loved every minute of it.
Stayed in September 2024
Reviewed: 23 August 2024
Gurgen
United StatesHard to find anything that we did not like, we had an amazing stay and hotel AND staff were amazing.
Breakfast: phenomenal, view: excellent, staff: across the board phenomenal, Lucia was above and beyond (thank you for everything!), beach is not swimmable, but with the pool and the ameninites, is not an issue at all. Loved sitting by the pool and watching the waves crush into the rocks with beautiful city and sea views. The place is excellent.
Stayed in August 2024
Reviewed: 19 August 2024
Richard
IrelandMy stay too short..I'll be back
Amazing hotel, location, restaurants, staff..loved swimming in the Med before breakfast and again diving in after golf
Stayed in August 2024
Reviewed: 15 August 2024
Inna
United Arab EmiratesStrange policy for the hotel guests. Better table with the view for lunch - 50€ extra. Parking 25€ a day. For the breakfast you can’t take any table you want, there are zones. Very annoying to be honest. At the same time beach is not private and very strange people are coming from the outside.
Beautiful beach and the view. Feeling very relaxed. Good massage
Stayed in August 2024
Reviewed: 5 August 2024
Isabella
United KingdomThe food at the restaurant was ok
Location, bedroom, excellent breakfast
Stayed in July 2024
Reviewed: 28 July 2024
Simon
SwitzerlandA few more sunbeds would have been helpful.
Great facilities and super helpful and friendly staff.
Stayed in July 2024
Reviewed: 23 July 2024
Susanne
SwedenFantastic location. Good food. Amazing staff.
Stayed in July 2024
Reviewed: 17 July 2024
Anthony
United KingdomNothing
Great location, superb room, great breakfast and grounds. Staff were very polite and helpful.
Stayed in July 2024
Reviewed: 10 July 2024
Amjad
KuwaitThe reception is very small The location 20 minutes to PALMA There is no shuttle to PALMA
The view
Stayed in July 2024
Reviewed: 25 June 2024
Barry
United Kingdomroom size was small and cramped
Breakfast was good but not exceptional
Stayed in June 2024
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