Had a one night stay in a private room for 2 adults & 2 kids. Kids loved the four poster bunk bed. Room was clean and had ensuite + aircon. Received a warm welcome from the hostel staff. Having read some mixed reviews before staying, I think some reviews confuse the hostel and the cafe bar. Staff in the hostel were really friendly. Evening staff in the cafe bar were also friendly. The guy running the cafe bar in morning must be the person who is generating all the reviews about rudeness. He certainly was rude and unhelpful about getting breakfast from there. Although he was a bit nicer when he realised we were hostel guests.

Stayed in August 2025

the airconditioning was not turned on, so it was hot at night. The owner (I'm assuming?) could also have been a little nicer.

location was great. rooms were clean

Stayed in August 2025

The overhead shower worked well, but the handheld shower wasn’t functioning. It wasn’t really necessary for us, so it wasn’t an issue.

Excellent location. The Santander bus station is right across from the hotel, and the train station is actually in the same building. The hotel also operates one of the best bar-restaurants in the area, so you get an all-in-one package. All local buses stop just across the street, and intercity buses like ALSA make it easy to reach nearby cities. (Tip: the bus station’s -2 floor has spacious luggage storage lockers, only €4 per day.)

Stayed in August 2025

Check in and check out process was unclear and reception feels non-existent. No flexibility whatsoever by the hostel to check in slightly early (like 30 mins not even more than hour), despite not having much guests at that time. No one was there during check out.

Very central easy to go around and since it's beside the train station and across the bus station day trips to other cities nearby is easier too. Beds were nice as well.

Stayed in August 2025

Basic room, not spotless clean, no shampoo etc, and not value for money

Good location, comfortable beds, next to a nice snack bar

Stayed in August 2025

Some of the staff in the bar cafe were not as friendly. For example, I was simply inquiring if there was a baggage store in or near the hostel. The guy behind the bar was rude and cut me off before I'd finished the question. I don't know whether they get people taking liberties often but I just wanted information. If you want to know :) there's a wonderful baggage store opposite downstairs in the bus station €4. Very useful.

Good, practical location. Friendly staff in the hostel.

Stayed in July 2025

The shower cubicles could be better equipped with hooks for hanging possessions inside them, and the exceedingly wet, hairy floor cleaned during peak times

Surprisingly clean, private, well equipped and quiet for a room with 12 beds

Stayed in July 2025

Comfy beds with heavy curtains that offer privacy. Very central location. Great value for a good price

Stayed in July 2025

Lack of hot water

Location

Stayed in July 2025

Nothing. Exceeded my expectations tbh.

Literally seconds away from the bus and rail stations, but still quiet and close enough for a stroll to the centre of town. The place is spotlessly clean and the staff are friendly and helpful. Great bar/restaurant at the front. If you’re in Santander on a budget, you should certainly try Hostel & Co.

Stayed in May 2025

Nothing my stay was pleasant

Comfortable location and staff

Stayed in May 2025

The kitchen could be equipped a little better - I was missing some simple mugs for making my own tea. I was glad the electric kettle was there though. However, one of the staff members was kind enought to bring me a mug from adjacent restaurant.

Comfortable bed, perfect location - right at the train/bus station, walking distance to city center and the boat to Somo.

Stayed in September 2024

You have to wait a lot for the warm water to start coming out when having a shower

Just in front of the bus terminal and train station. Comfortable beds and lots of storage.

Stayed in October 2024

It was clean comfortable and staff are friendly. Location great.

Stayed in September 2024

Someone's snoring all night.

Lockers and sleeping private curtains.

Stayed in August 2024

The fact that you have to leave the hostel for the cleaning, which is common in that area, is a little uncomfortable. The bathroom wasn't always clean. It is located by the bus station, so there's weird people around.

The room was clean, with big lockers and curtains for each bed. The bathroom was big and there is a bar next to the hostel.

Stayed in August 2024

Location right next to the station. About 5-10 min to the city centre and Botin. Comfy beds with curtains.

Stayed in August 2024

It is difficult to get the right temperature in the bedroom. The shower area needs a bit of improvement.

The location and the bed

Stayed in August 2024

It wasn’t possible to open a window. The showers were quite dirty with lots of hair on the floor etc. Also the kitchen was poorly equipped

Excellent location, comfortable beds with privacy curtains and power outlets, lots of lockable storage, enough showers and toilets.

Stayed in August 2024

Nowhere to wash or dry clothes No bowls or things to heat food up in the microwave or to have soup or cereal for breakfast

Great location Nice staff Comfy bed Clean It's right at the tran and bus station

Stayed in July 2024

- All was correct according to the price paid.

- Central location - I was on camino, so it was a comfortable place to stay and the curtains in the room give privacy, so you can rest - You can rent towels for 2,5 eur during the stay - Breakfast was included and it is a big plus for the price you pay

Stayed in June 2024

Excellent location opposite the bus stations and facilities. The bed bunks are the best I have ever experienced in hostels so far. Spacious, comfortable matras, more than sufficient storage and the curtain provides your privacy. The hostel has its own kitchen and hang out area, but part of El Hostel is the bar with good food, coffee and a pleasant atmosphere.

Stayed in June 2024

Fridge not working in the lounge area, so drinking warm beer. Shower is excellent once the hot water reaches the head, like the sign says, give it a couple of minutes before you get in. No where to put clothes while showering. Small niggles, don't let it put you off. Excellent for the small cost.

The sleeping pods with curtains give a lot more privacy than normal bunks. Has light and power outlet for charging. Nice and quiet. The lounge area was spacious and comfortable. Breakfast was good, excellent coffee and a sweet croissant or similar.

Stayed in June 2024

Nothing it was fine

Location and no nonsense

Stayed in May 2024