The pillows were quite thin and the mattresses weren't very comfortable. They weren't bad either though. All in all for the price it was really good though.

The staff were lovely and helpful, the location was excellent and the room was very clean.

Stayed in August 2025

Great location. Basic but clean.

Stayed in June 2025

Michael was very helpful in helping us get very early morning taxis to the airport. We appreciated that the front desk was staffed at night to help.

Stayed in May 2025

Overall, it was a little pricey for a very small room with 1960s furniture and older fixtures but still comfortable. Lots of noise due to the location but it didn’t go on all night.

Excellent location! The small elevator was efficient and smooth.

Stayed in May 2025

Location, Plaza Puerta del Sol is just around the corner. The room is nice, even has 2 little balconies with flowers!

Stayed in May 2025

The Good location

Stayed in May 2025

The door cannot be locked from the inside.

I had a leg hurt and the staff was kindly borrowed me a cane. The location is very good, although it was in the city centre area, it was very quiet at night on the side not facing the street.

Stayed in April 2025

Room above a busy street and noisy bar. Very noisy at night kept me awake. I spoke to an elderly male member of staff about moving room to a quieter area but said no and was a bit rude. Next nights sleep was as bad due to noise. Rest of staff were very nice and professional

Location to Merto and shops bars was great

Stayed in March 2025

Location was brilliant , right in heart if tapas heaven Staff we met were really friendly and helpful and we were made to feel welcome

Stayed in November 2024

Few downsides but the wifi kept cutting in and out for the first 24 hours and there was one day when the staff serviced my room but did not properly close the door afterwards – luckily nothing was disturbed. Visitors should be aware also that the hotel reception is up three flights of stairs in an old building, with a very small lift option. The toiletries provided for the shower were only hand soap.

The hotel is located very centrally, a couple of minutes' walk from Puerta del Sol and the metro interchange, and a short walk from the attractions in central Madrid, with the whole city centre being easily walkable from the hotel if not taking the metro option. There are countless restaurants and bars nearby and a choice of local supermarkets. The hotel is clean and check-in was friendly. Compared to all other comparable options the price was excellent.

Stayed in December 2024

For the price I paid it was perfect so there is nothing that I have to say that is negative about this place

It’s not a expensive place to stay so you don’t expect a lot. The staff was very polite. The rooms were clean always even though they were old and they look old there is no view of course of the city.

Stayed in October 2024

Our room faced street. Don't forget to use ear plugs. Room was not clean.

Location is very convenient.

Stayed in October 2024

There's soap but no shampoo. It's hard to cool down the room if you don't want to sleep with AC on (but hey, it's Spain in summer, that's normal).

Excellent location, very close to Puerta del Sol and Madrid city-centre. My room was small (as expected) but with what was needed (private bathroom, bed, air conditioning, etc). It was quiet, as the window opens onto an interior court, but bear in mind this hotel is located near a very festive street and your room might be looking out onto there. Small elevator, but it's here and working.

Stayed in September 2024

Reading past reviews I will say this. The rooms are located on the 3rd floor but there is a lift, its a small lift and if you have large luggage cases it take only 1 person a time, the lift is also a bit slow. If you have small case or backpack you'll be fine.

Excellent location and very close to the Sol Metro, the front door is taxi accessible also for your airport trip. Air-con room with a very comfortable bed. Located in the centre you can come out and walk in any direction and find bars and restaurants. The room we had was silent, it did not face the streets so you could not hear all the action and partying 3 floors down below. Excellent room for people not requiring 4 or 5 star hotels. Staff was super friendly also.

Stayed in September 2024

A mini fridge in the room would of been handy for keeping drinks chilled.

Right in the centre of madeid, so soon as you walk, you have the whole city and the metro right next to you and favourably priced

Stayed in July 2024

The place downstairs could get loud because of restuarants and people partying celebrating a football win!

The location was perfect or sightseeing, food and metro. The room well laid out and large. Clean beds and a balcony. The staff were very helfup and were able to give us a kettle and use a fridge. The washroom was small but clean. There was a laundry near by too and several eating places.

Stayed in June 2024

Room while large is extremely dated. Nothing done to it since the 70s with the exception of a flat screen TV and air conditioning.

Location was fantastic

Stayed in May 2024

Because it is in the middle of everything, the nights were quite loud with people outside partying / walking home in the early hours of the morning.

The location of the hotel was fantastic - right in the middle of lots of cute restaurants and boutiques and a short walk to Placa del Sol. The metro was really easy to get to and it was easy to walk everywhere. The room was clean and comfortable.

Stayed in April 2024

Difficult to find (building in General and then on 3rd floor) Its clean and the comfort is ok, but its a bit oldish (the furniture)

Area with lots of Bars and restaurants Employees very friendly

Stayed in March 2024

It was a twin room hostel close to everything, so nothing was not as expected.

Great location just of the Sol Plaza. Room was small and cosy but suitable for our megre requirements. Lots of cafe and restaurants and shops around. Reception staff were friendly, understood our English and were eager to help out.

Stayed in March 2024

This review has been hidden because it doesn't meet our guidelines.

Nothing really, apart from if you have trouble sleeping or wake up easily , you may have trouble. As with the location, there is people up and down outside your window till after 4 in the morning. It didn't bother me, I was fine with it so nothing I didn't like.

The location is seconds walk from the town.

Stayed in November 2023

Nothing

The Place

Stayed in October 2023

Location

Stayed in May 2023