Convento Santa Clara, 3, Ciutat Vella, 46002 Valencia, Spain
#65 of 213 B&Bs and Inns in Valencia
Guests' ChoiceBased on 131 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
9.7
Facilities
8.1
Staff
8.0
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 22 August 2025
Rhiannon
AustraliaThe room is extremely small. We could only just move around each other around our bags.
The room was really modern, clean and great air con, clean bathroom. Location was amazing, we could walk to everything and loved being so central. This is a digital motel, so there is no reception service, and they communicated around this super well and the process was really easy.
Stayed in August 2025
Reviewed: 29 July 2025
Amy
MaltaDue to frequent power cuts, the lift was not functioning properly, which meant we had to climb up and down four flights of stairs. Additionally, the lift was quite small and could only accommodate two people at a time.
The kitchenette was lovely, cosy and useful. The hotel is located in a central area, which was very convenient. The staff also handled our concerns very professionally.
Stayed in July 2025
Reviewed: 19 June 2025
Yee
SingaporeThe payment process was incredibly frustrating. The link didn’t work, I tried multiple cards, and after nearly 30 minutes of failed attempts — close to midnight, after a long travel delay — I honestly wanted to cancel just to end the ordeal. I explained the issue, but the host kept repeating the cancellation policy instead of offering help. I wasn’t trying to cancel at first — just couldn’t pay through their broken system. In the end, I had to create an Apple Pay account just to get it done. Super stressful and not guest-friendly.
The location is good, the room was clean, and the shower worked well. They also provided free water, which was a nice touch.
Stayed in June 2025
Reviewed: 8 June 2025
Bin
GermanyThe self check-in is bit difficult for me with limited WiFi on the train to Valencia. Luggage needs to be stored in a different place with payment.
Room was good, location is close to everything in the city. It’s clean.
Stayed in June 2025
Reviewed: 8 June 2025
Alicja
United KingdomThe mini fridge wasn’t working properly - it wasn’t too much of a dealbreaker for me though as everything else was perfect.
Amazing stay, very clean and in perfect location. Very easy to enter the property and 24/7 support from staff in necessary.
Stayed in June 2025
Reviewed: 2 June 2025
David
IrelandOverall the accommodation was up to expectations. However my room was on the 4th Floor and the lift was not very reliable.
N/a
Stayed in June 2025
Reviewed: 12 May 2025
Miguel
United StatesThe place met all my expectations, clean, great location, convenient - clear instructions etc
Stayed in May 2025
Reviewed: 15 April 2025
Kim
United KingdomOkay but codes a bit of a faff
Stayed in April 2025
Reviewed: 11 April 2025
Daniel131313
GermanyRoom safe not working, windows isolation could be better, elevator carries only 1 person
Great location, clean and well equipped room
Stayed in April 2025
Reviewed: 9 April 2025
Wright
United KingdomArrived late after 9pm in middle of thunder storm. The door codes whatsapp message had "disappeared" so asked for it to be resent. The outer door instruction read "Left.number.tick". We didnt understand "left" so had to ring. "Left door" would have saved having to do that. 6th floor room a fair way on stairs but we did it. Lift for 1 but there was 2 of us. Room drains smelt a bit but it wore off with window open. Otherwise all was great and trouble free.
Stayed in April 2025
Reviewed: 4 April 2025
Roberta
RomaniaVery good location, with lots of places to eat/drink after 10 am. There is a coffee shop that opens around 8 o'clock
Stayed in April 2025
Reviewed: 1 April 2025
Sahin
NetherlandsPoor payment process. It did not feel comfortable when they asked the payment through whatsApp. Definitely needs to be improved. Other than that, I was happy with the rest of it.
Stayed in April 2025
Reviewed: 29 March 2025
Steve
United KingdomThe lift wasnt great and there were no drawers in the room so storage of clothes was a little difficult
Room was comfy, clean and right off the main square and 2 mins walk from Xativa metro station. There were good tea and coffee facilities on 4th and 5th floor
Stayed in March 2025
Reviewed: 8 March 2025
Beata
United KingdomWe liked everything however It can feel a bit cold in the apartments in winter so you may need to pack some extra layers, they do have an air con in the room but we didnt use it, however the duvets are really warm. Outside can be a bit loud because of how local it is.
Very local location, clean facilities, shower and toilet all work great, you have a little fridge too with two bottles of water inside, hairdryer available, free, speedy WiFi, smart tv, 24/7 access. Can be a bit loud if there are any events happening but businesses downstairs are quite respectful of the residents so you are able to sleep at night without any disturbances. There were some works happening which impacted water and electricity, luckily it didn’t affect us much, just occasional glitches with electricity which resumed within a second. They have an elevator too if you need it but be careful not to get stuck in it.
Stayed in March 2025
Reviewed: 7 March 2025
Luciana
GermanyTiny room, too small for two people and nowhere to put our luggage, paper thin walls so you could hear everything your neighbors did
Super central location, room cleaned every day, all very clean and new facilities, very responsive staff
Stayed in December 2024
Reviewed: 24 February 2025
Ylva
NetherlandsNoise at night
Space & hygiene
Stayed in February 2025
Reviewed: 13 February 2025
Lynda
IrelandCheck in when booking said 3pm but when I paid received email to say 4pm. And had to wait around before we received code to enter.
The Location is excellent. Comfortable & clean but room was quite small.
Stayed in February 2025
Reviewed: 9 February 2025
Rania
United KingdomThe only thing, the electricity switched off and on for few times and I didn’t know what was the reason
Location was amazing and a walking distance to everywhere 😞
Stayed in February 2025
Reviewed: 5 February 2025
Joanna
United KingdomGreat, it was just to small but all the rest was very nice
Stayed in November 2024
Reviewed: 27 January 2025
Ramona
RomaniaWe needed some glasses in the bathroom for toothpaste and toothbrush, also some glasses or cups in the room and a coffee maker/kettle for tea in the morning (evening). The "deluxe room" was actually the smallest on the 2-nd floor....so, I wasn't very happy with that. It was ok but this 4pm check in is pretty inconvenient for someone who wants to explore the city in 3 days, considering the fact that there is no reception desk or luggage room. I don't think I would go back.
It wat a good place to stay, central located, pretty clean, nice smell, good mattress and pillows, nice shower and a TV with Netflix.
Stayed in January 2025
Reviewed: 13 January 2025
Federica
NetherlandsNA
The hotel has a great location. It is in the city Center and at walking distance from other area of the city. Well connected to the metro that reaches the airport and to buses to go to the marina side and to other attractions. Room was clean, very comfortable pillows. There is available a coffee machine and coffee pads.
Stayed in January 2025
Reviewed: 7 December 2024
Terry
United KingdomAccess via codes anoying
Good room
Stayed in December 2024
Reviewed: 17 November 2024
Jure
SloveniaClean. Great location. All digitalised and straight forward.
Stayed in November 2024
Reviewed: 5 November 2024
Neil
United KingdomI would have given a 9 but I've marked a 7 because of this. had reserved then paid for the room. However the codes for the front door and room weren't sent lt to me. It took 3 calls to get the info which I had to write down while locked outside while it was raining. When inside the wi fi password that I was given didn't work. I called again and I got complicated instructions which included finding a box in the room. I gave up but later my son got the WiFi password via the YouTube QR set up on the TV.
Room and location was great.
Stayed in October 2024
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