Reviews of Iraipe Izaga Hostal 2 stars
Calle O, 8, 31110 Noáin, Spain
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewBooked double room, told don’t do only twin, stayed many times before with no issue. Had our small dog with us at reception, no comment from staff but they debited my card after we left, with no contact or authorisation for the dog. Never been charged after we have left before, will definitely not recommend or stay again ( not because of the charge but the fact they didn’t get our authorisation for it & now had to cancel the card)
We regret that you had problems with your stay with us on this occasion. However, as explained to you over the phone, there is an extra charge for pets, which you can see on the booking page itself. Furthermore, you did not mention at reception that you had a pet, nor was it with you when you checked in. Once again, we regret what happened and hope that you will continue to place your trust in us when staying with us. Regards, Front Desk Department
We regret that you had problems with your stay with us on this occasion. However, as explained to you over the phone, there is an extra charge for pets, which you can see on the booking page itself. Furthermore, you did not mention at recep… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewBicycle storage
Even if I upgraded the room, they won’t refund the previous one, so basically booked a new room for different date. The room totally looks different. No pillow no blanket so dirty, stains on mattress. Broken window I don’t think I can sleep here. At least they should look similar like picture. This situation violates several consumer protection law.
Good morning, We are very sorry you had to go through this situation, we will do our best to improve your experience on your next visit. Regards, Reception Dept.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe rooms were clean and the staff were friendly. The restaurant was convenient and the food was good, if limited. The hotel is conveniently close to the motorway and it was easy to resume our journey south.
The hotel is located on an industrial estate and the outside is not very welcoming. In all honesty if we hadn't been so tired after a long journey we would have looked elsewhere.
Good morning William, We appreciate your comment about our restaurant service and the food we offer. We are sorry to hear that you found our offer limited, so we will take your comment into account to revise our menu. Regards, Reception Dept.
Good morning William, We appreciate your comment about our restaurant service and the food we offer. We are sorry to hear that you found our offer limited, so we will take your comment into account to revise our menu. Regards, Reception De… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewCleanliness, restaurant/bar.
Air con wasn't working, receptionist came and looked at it, but wasn't fixed suggested opening a window (but it was very hot) 🔥
Good morning Tim, We're very sorry to hear about the issue with the air conditioning and the discomfort it caused during your stay. We understand that simply opening a window wasn't an ideal solution given the heat. Your feedback is important to us, and we’ll make sure our maintenance team looks into this more thoroughly to prevent similar issues in the future. Thank you for bringing it to our attention.
Good morning Tim, We're very sorry to hear about the issue with the air conditioning and the discomfort it caused during your stay. We understand that simply opening a window wasn't an ideal solution given the heat. Your feedback is… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewIt’s very clean easy to get to very comfortable and cozy
We didn’t find anything we didn’t like.
Good afternoon Angela, Thank you very much for your rating and your comment about your stay. We’re very glad to hear that you had such a great experience. We work hard every day to ensure our guests enjoy their stay with us to the fullest. We hope to see you again sometime! Best regards, Reception Department.
Good afternoon Angela, Thank you very much for your rating and your comment about your stay. We’re very glad to hear that you had such a great experience. We work hard every day to ensure our guests enjoy their stay with us to the fullest. … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewI thought the receptionist was extremely helpful. Despite the industrial location the rooms were very modern and clean. The set menu was excellent and great value for money, more than what we could eat.
Nothing.
Good afternoon David, Thank you very much for your rating and your comment about your stay. We’re very glad to hear that you had such a great experience. We work hard every day to ensure our guests enjoy their stay with us to the fullest. We hope to see you again sometime! Best regards, Reception Department.
Good afternoon David, Thank you very much for your rating and your comment about your stay. We’re very glad to hear that you had such a great experience. We work hard every day to ensure our guests enjoy their stay with us to the fullest. W… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewGood quality and for a good price
Nothing
Good afternoon Edward, Thank you for the coment and your valoration. We hope to see you again soon! best regards, front desk departament
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewPrice
Price for pets Facilities, ie not enough electricity plugs. No hairdryer. Airco didn't work.
Hello Johan, thank you so much for your rating and review! Although the rooms do not have hair dryers, we do have hair dryers available for loan. As for the air conditioning, our heating system is centralised, so that in witner serves as heating and in summer there's cold air. We hope to see you again soon! Sincerely, Reception Dpt.
Hello Johan, thank you so much for your rating and review! Although the rooms do not have hair dryers, we do have hair dryers available for loan. As for the air conditioning, our heating system is centralised, so that in witner serves as h… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThis hotel offers a convenient and comfortable stay, especially ideal for short visits. While the room itself is quite small, it is exceptionally clean and well-maintained, with very comfortable beds. The bathroom, in contrast, is surprisingly spacious. Located close to the airport, the hotel is a great option for travelers needing a one-night stay. Parking is easy and accessible near the hotel. As a thoughtful bonus, guests traveling with pets will appreciate the small gift provided—a charming touch that highlights the hotel's welcoming atmosphere.
The room view is limited to the backyard, and the air conditioning did not function for cooling, which could be an issue in warmer weather.
Hello Tania, thank you so much for your rating and review! We work hard to keep our spaces clean and we are glad to know that you enjoyed our location and the little gift for your pet. As for the air conditioning, our heating system is centralised, so that in witner serves as heating and in summer there's cold air. We hope to see you again soon! Sincerely, Reception Dpt.
Hello Tania, thank you so much for your rating and review! We work hard to keep our spaces clean and we are glad to know that you enjoyed our location and the little gift for your pet. As for the air conditioning, our heating system is cent… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewconvenient location
Good morning, thank you so much for your 10/10 review. We are glad that you found our location convinient, and we try to make all guests and pets feel welcome at our establishment. We hope to welcome you again. Sincerely, Reception Dept.
Good morning, thank you so much for your 10/10 review. We are glad that you found our location convinient, and we try to make all guests and pets feel welcome at our establishment. We hope to welcome you again. Sincerely, Reception Dept… Show more
Reviewed: 16 March 2025 · Stayed in January 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewVery clean
Location industrial estate
Good afternoon, We appreciate your high rating on the facilities of our hostel. However, we regret that our breakfast service was not to your liking. We will take into account your comment to improve this service. Regards, Reception Dept.
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewPerfect location and great value
Nothing
Good afternoon, We appreciate your high valuation of the facilities and services of our hostel. We look forward to welcoming you again. Regards, Reception Dept.