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Reviews of HM Tropical 4 stars

Calle Marbella, 16, 07610 Playa de Palma, Spain

#55 of 91 hotels in Playa de Palma

Guests' Choice

Review score

Based on 311 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 3 September 2025

    9.0
    A great short break. Palma is easy to access on the regular bus service and the resort of Can Pastilla where there is a
    • Leisure trip
    • Family with young children
    • Twin with Lateral Sea View with Balcony (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Really clean and well presented. The pool area for the size of the hotel was a real bonus and the beach was literally outside of the gate

    Stayed in September 2025

  • Reviewed: 19 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    At breakfast and dinner, some items were often missing. For example, by 9 AM there were no eggs left, and in the evening desserts would run out quickly too. Unfortunately, no one seemed to make sure these were replenished, which was a bit disappointing. The biggest issue for us was that the hotel allows guests to reserve sunbeds and umbrellas by the pool. If you arrive after 8:30 AM, it is nearly impossible to find a free spot because people put their towels down early in the morning.

    The hotel has a beautiful location right by the beach and is overall very nice. Everything was clean and well maintained. The rooms, although a bit small, were comfortable and had everything we needed. I would also like to highlight the gentleman at reception, who was very kind and helpful, and Carlos in the restaurant, who was always smiling and was so kind.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Nice hotel and location - shame about the twin beds
    • Leisure trip
    • Couple
    • Twin Room with Sea View with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Booked a double room and was given a twin room, even though I cancelled the twin booking and paid more for the double

    Opposite the beach, nice pool area, friendly bar staff, nice rooftop and dj in the evenings

    Stayed in June 2025

  • Reviewed: 22 June 2025

    9.0
    Would definitely stay here again
    • Leisure trip
    • Group
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Excellent location, very clean, great rooftop bar and pool

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    Staff extremely helpful and friendly. 10 to 15 minute drive from city centre, staff called taxis for us and arrived with
    • Leisure trip
    • People with friends
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were a little small but really this hotel ticked every box, would return no problem

    Location was perfect, 20 yards to beach and fabulous promenade. Great selection of food options for breakfast every morning. View from rooftop bar was beautiful.

    Stayed in May 2025

  • Reviewed: 9 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Double bed :)

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    Enjoyable overall. Great location and very clean.
    • Leisure trip
    • Family with young children
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    We did not know that we could not eat beside the pool area. This needs to be clearly explained to residents. We didn’t intend to break the rules. Additionally, the package for Bali beds included drinks. I was traveling with my daughter We’re not big drinkers. I had intended booking a Bali bed as a treat but couldn’t justify the price as a non-drinker. A separate option for those who don’t want alcohol during the day would be great as not everyone does!! House keeping knocked on our door at 8:30 a.m. which to me is too early. We were on a deep sleep.

    Good location

    Stayed in June 2025

  • Reviewed: 28 May 2025

    9.0
    The most chilled time I’ve had in such a long time. Staff and food first class.
    • Leisure trip
    • Family with young children
    • Twin with Lateral Sea View with Balcony (3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely nothing.

    The Hotel was beautiful with different pools to catch the sun. The vibe about the hotel was so chilled and the staff were so professional and welcoming. The hotel lobby and the hallways had the most amazing smell! To top it off the food was amazing and very reasonable. Sitting on the quieter side of the resort it was perfect for all the lovely restaurants. Would definitely go back.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The only downside to this hotel imo was the bathroom…it wasn’t what I’d call a proper room, it was glass ( frosted ) walled without a lock on the door which faces the bed and doesn’t really give much privacy and I think could put people in awkward, uncomfortable & embarrassing situations

    Very clean, good breakfast & close to beach

    Stayed in April 2025

  • Reviewed: 21 May 2025

    9.0
    Ideal to relax and being near to the beach in Mallorca
    • Leisure trip
    • Couple
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 3 nights

    - Slow attention in reception - the gym has just 1 machine.

    - good breakfast - the hotel is really nice - near to the airport - near there is a supermarket and a bus stop - near a lots of restaurants, shops, beach.

    Stayed in April 2025

  • Reviewed: 20 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room with Sea View with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Pool was not heated and so nobody could use it....water tooo cold !

    Location of the hotel is great and we find everything we need next to the hotel. Amazing sea views. Common places to stay relax in the hotel with rooftop.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    8.0
    Surprisingly good last minute booking
    • Leisure trip
    • Couple
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Rooftop bar and pool

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Birthday sunshine.
    • Leisure trip
    • Family with young children
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Lifts were temperamental

    Very clean, efficient service, beachfront, large pool.easily accessible by bus.

    Stayed in April 2025

  • Reviewed: 10 May 2025

    9.0
    Luxury and comfort
    • Leisure trip
    • Family with young children
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The first room smelled of tobacco, we got to change the room. Breakfast started a bit late at 7.30. No hair conditioner in the room but we got it in reception. Quite small rooms.

    Spectacular views, wonderful buffet and very clean and elegant hotel with bali beds and sky bar. A luxury stay. Friendly and helpful staff!

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    View

    Stayed in May 2025

  • Reviewed: 5 May 2025

    8.0
    Location and view superb for our visit
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were a little small

    Location to beach….perfect 👌

    Stayed in May 2025

  • Reviewed: 1 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Twin Room with Lateral Sea View with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Great view, loved the rooftop bar. Lovely dinner and breakfast.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Twin Room with Sea View with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Not sure if it was just our room but bathroom was not 4 stars. Smell was bad as doors remain shut all the time, they are heavy and difficult to open which doesn’t allow air to circulate. Hot water was taking ages to come. Room comes with kettle and tea options but no coffee

    Location is amazing, close to Palma, airport and sea life. Beautiful hotel, offers a good breakfast, I think everyone could find something they like. Great path to walk by the beach and hotel, everything near by, including shops behind the hotel across the road

    Stayed in April 2025

  • Reviewed: 25 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Comfortable room and nice linen. Good location Good breakfast

    Stayed in April 2025

  • Reviewed: 23 April 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The playlist

    Beautiful view

    Stayed in April 2025

  • Reviewed: 22 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin with Lateral Sea View with Balcony (3 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    We had to go to the reception to reactivate the room-key several times per day.

    Nice staff and good location

    Stayed in April 2025

  • Reviewed: 18 April 2025

    8.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room with Lateral Sea View with Balcony ( 2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    The accommodation was really good however the guest next to us or in front of our room was really too noisy. They can not even close their door slowly and not too loud. You can even hear the foot steps and their voices inside our room.

    A friendly staff and the smell of the Hotel was really good

    Stayed in April 2025

  • Reviewed: 30 January 2025

    7.0
    Very Good stay!!
    • Leisure trip
    • People with friends
    • Twin with Lateral Sea View with Balcony (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    One of the Restaurant Staff is a bit rude. 🙏🏽🙏🏽 Her attitude towards me is a bit off.

    Very nice and clean hotel!!. Good place to relax and good view of the beach.

    Stayed in November 2024

  • Reviewed: 24 November 2024

    8.0
    Amazing! Would definetely recommend it!
    • Leisure trip
    • Solo traveller
    • Twin Room with Lateral Sea View with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Nothing to complain. Everything was perfect!

    Perfect location. Breakfast with a lot of good options. Dinner also very good. Staff very friendly. Would definetely go back there!

    Stayed in November 2024

Showing 1 – 25

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