AC didn’t work well, not clean enough.

The location, the setup and the staff

Stayed in July 2025

Not the best value for money. Although the location and the hall were very nice, the room was very outdated. Based on the price, we were expecting to find a more renovated room with less outdated furniture. In this regard, even the door handle of the room was broken (see attached picture). Moreover, we were also expecting a more comfortable stay in terms of beauty kits in the toilet (nothing like body cream, cotton pads et cetera), laundry bag (absent), slippers (we asked for them, but they could not provide them to us), empty minibar et cetera. The personnel was very polite and available, but the most of them could not speak English at all.

Stayed in May 2025

The location is beautiful but room was tiny and pretty dirty. We found a lot sand on the floor, the surfaces were dusty

Stayed in April 2025

Old fashioned furniture, no appliances (I.e. tea pot)

Location and room space

Stayed in January 2024

The family room. On the positive side, it is very big. Decoration though is very poor, so not particularly cozy. It is a pity since with a low investment it could improve a lot. The worst though is that the room is in the last level and for the architecture of the building there are only some small windows close to the roof which make the room really claustrophobic.

The environment. Nice staff.

Stayed in August 2023

There was no mini fridge in the room. The staff was really really dry and not welcoming at all.

We liked the outdoor facilities for entertainment like the ping pong table, futbol pitch, and basketball court. The very large tv in the room was great but the wifi signal was too weak. They could improve the wifi signal and it would be great!

Stayed in February 2023

precio desayuno

facil check in and out

Stayed in January 2023

The room was stinky, perhaps from the toilet.

Foods at the hotel restaurant were delicious!

Stayed in September 2022

There are no options of halal food at all. The variety of food was limited.

Location: The parking was right in front of the chalet. The reception was exceptional.

Stayed in January 2025

Room wasn't clean. The welcome process should be improved.

Restaurant service was so good . Good service and good meal

Stayed in December 2024

We were not very pleased with our stay! The pillow was very dirty. There was mold in the shower. We could not cool the room. The sink on the right side was stopped, the lever to allow it to drain was broken. We had to pull up the plug. I told the service agent, and she said ok.  This hotel is nowhere near a 4 star!

We were happy to find a 4 star hotel, but ultimately very disappointed...

Stayed in May 2024

Nothing

So clean and spacious.friendly reception

Stayed in April 2024

Great location , great ambience, great people

Stayed in August 2023

Our stat was wonderful. The place is very clean. The staff is amazing. Lovely views, also the food was wonderful. We had a great stay. Nothing negative

Stayed in April 2023

The staff doesn't speak English. The rooms are so close to each other which makes them very noise transparent.

Location was very good.

Stayed in February 2023

We specifically requested a large bed in the booking because we’re traveling with a baby, they gave us 2 separate beds, which was pretty uncomfortable. There was basically no solution offered by the hotel and we were told that Booking shouldn’t give this option, because they can’t give any guarantee. If the error is made by Booking.com or the hotel I don’t know. But a little compensation for the inconvenience would have been appreciated.

The views and neighborhood is beautiful

Stayed in February 2023

nothing

great space, all is very clean

Stayed in October 2022

The restaurant was closed that evening and the bar closed at 8pm. I would have expected a 4 star hotel to cater for thier guests needs instead of it being like a Bed & Breakfast. There was 1 staff member on at breakfast who could not keep up replenishing the food items. We had a junior suite which was clean however the floor was damaged and a water stain on the ceiling. There had clearly been water leaking from the above apartment and the room was still slightly damp and had musky smell. Bathroom was very small. On our departure there was no reception staff at all.

Nice settings and hotel was clean. Staff very attentive. There was no food available at our arrival time but the bars staff happily provided sandwiches for us.

Stayed in September 2022

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in June 2025

There are no comments available for this review

Stayed in June 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in January 2025